Jeff Schmitt Mazda
Beavercreek, OH
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We visited this Mazda Dealership a couple of times. We have never owned a Mazda or known anyone who has. Bayli Boston was so friendly and informative and did a great job informing us all about the vehicle have never owned a Mazda or known anyone who has. Bayli Boston was so friendly and informative and did a great job informing us all about the vehicle we were about to test drive. No dealer had done that before. On our second visit, Bayli was already engaged with another customer, so Matthew Mick helped us. He told us what a great job Bayli did and understood why we wanted her to help us again. I was impressed with him "managing up" another employee. Matthew was very accommodating and showed us several SUV models. We drove several and soon settled on our selection. Negotiations were a little stressful as we were on a time crunch, but we settled on a price, put a deposit down, and will return this week to pick up the vehicle. Matthew knew we wanted the vehicle, as we had been looking for over a month, and was trying to help us move in that direction. We are excited to drive our new SUV. More
I was really nervous about purchasing a new car but the staff was amazing. My salesman was Abel Gallagher he didn’t rush me and took his time to find the right car for me. I would highly recommend this dea staff was amazing. My salesman was Abel Gallagher he didn’t rush me and took his time to find the right car for me. I would highly recommend this dealership to anyone. More
It was finally time to service the ol’ trusty Mazda and the only time I had available was while on sick leave recovering from surgery (I had no idea Jeff had loaner cars). What an amazing experience. From the only time I had available was while on sick leave recovering from surgery (I had no idea Jeff had loaner cars). What an amazing experience. From being cordially greeted at the service entrance to the immaculate guest/customer waiting area, everything was literally first class. I have never experienced anything like it. Mike, the service manager, checked over the car and gave me several pointers in order of priority and I was able to make my own decision, without any pressure. Oh, they also promptly took care of 3 recall orders and one warranty replacement. Because I had just had surgery, they didn’t keep me waiting and, best of all, asked me which Mazda model I would like to use as a loaner. Wow! Guess who’s buying a Mazda CX-5 next? Five stars, for sure...heck, 10 out of 10. Perfect score from start to finish. More
Friendly, professional and helpful Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are profess Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are professional and friendly about explaining the benefits and drawbacks of everything that this process entails. This was my first time to look into buying a Mazda and the first time to look into purchasing a car in 7 years. The Mazda dealership in Beavercreek worked perfectly for me particularly due to Jeff D.'s wonderful help and overall attitude and way of being: he's a great asset to this dealership and one of the main reasons why I'll be recommending this dealership to others in the community. Also Austin P.'s smooth and efficient style was an added bonus when it came to going over and communicating about certain details. And Kelley G. in accounting is a gem and a great lady, who graciously and efficiently helped me navigate through documents that had originally been issued during a number of hours (too many!) by their newer addition in accounting a few days prior. More
Respectful and willing to explain I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more than once!) without being pressured into any decisions. More
Great Service Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was importa Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was important so I could decide to do the service recommended by mechanic. More
Great Experience Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what I was looking for, and getting me a price that I could work with. I definitely reccommend Sammi at Jeff Schmitt Mazda! More
great car-buying experience! I recently decided to buy a new Mazda 3, found the exact one I wanted on-line at Jeff Schmitt, had a great response from Stephanie to my e-mail questi I recently decided to buy a new Mazda 3, found the exact one I wanted on-line at Jeff Schmitt, had a great response from Stephanie to my e-mail questions, and then headed to the dealership to check it out. I was not looking forward to the typical salesperson pitch and stressful negotiations. Fortunately, my salesperson Sammi - and everyone I encountered at Jeff Schmitt - were terrific! Sammi really listened and honored my choices without pressure. Most importantly, she was very down-to-earth and friendly! My experience was terrific and I recommend a visit to see Sammi at Jeff Schmitt for anyone who is car shopping. More
Excellent Service! My salesperson, Sammi help me find the perfect truck! Doug, the finance guy did everything he could to help me get the truck! Excellent service! My salesperson, Sammi help me find the perfect truck! Doug, the finance guy did everything he could to help me get the truck! Excellent service! More
Service Able and the rest of the staff who helped us purchase a used truck was with us all the way. Nice clean up job on the truck. Able and the rest of the staff who helped us purchase a used truck was with us all the way. Nice clean up job on the truck. More