Jeff Schmitt Mazda
Beavercreek, OH
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Friendly, professional and helpful Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are profess Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are professional and friendly about explaining the benefits and drawbacks of everything that this process entails. This was my first time to look into buying a Mazda and the first time to look into purchasing a car in 7 years. The Mazda dealership in Beavercreek worked perfectly for me particularly due to Jeff D.'s wonderful help and overall attitude and way of being: he's a great asset to this dealership and one of the main reasons why I'll be recommending this dealership to others in the community. Also Austin P.'s smooth and efficient style was an added bonus when it came to going over and communicating about certain details. And Kelley G. in accounting is a gem and a great lady, who graciously and efficiently helped me navigate through documents that had originally been issued during a number of hours (too many!) by their newer addition in accounting a few days prior. More
Respectful and willing to explain I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more than once!) without being pressured into any decisions. More
Great Service Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was importa Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was important so I could decide to do the service recommended by mechanic. More
Great Experience Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what I was looking for, and getting me a price that I could work with. I definitely reccommend Sammi at Jeff Schmitt Mazda! More
great car-buying experience! I recently decided to buy a new Mazda 3, found the exact one I wanted on-line at Jeff Schmitt, had a great response from Stephanie to my e-mail questi I recently decided to buy a new Mazda 3, found the exact one I wanted on-line at Jeff Schmitt, had a great response from Stephanie to my e-mail questions, and then headed to the dealership to check it out. I was not looking forward to the typical salesperson pitch and stressful negotiations. Fortunately, my salesperson Sammi - and everyone I encountered at Jeff Schmitt - were terrific! Sammi really listened and honored my choices without pressure. Most importantly, she was very down-to-earth and friendly! My experience was terrific and I recommend a visit to see Sammi at Jeff Schmitt for anyone who is car shopping. More
Excellent Service! My salesperson, Sammi help me find the perfect truck! Doug, the finance guy did everything he could to help me get the truck! Excellent service! My salesperson, Sammi help me find the perfect truck! Doug, the finance guy did everything he could to help me get the truck! Excellent service! More
Service Able and the rest of the staff who helped us purchase a used truck was with us all the way. Nice clean up job on the truck. Able and the rest of the staff who helped us purchase a used truck was with us all the way. Nice clean up job on the truck. More
Service person was great! Service person, Vivian, was very professional and courteous. I told her that our son's Mazda 3 possibly had a stripped drain plug. (Valvoline wouldn't Service person, Vivian, was very professional and courteous. I told her that our son's Mazda 3 possibly had a stripped drain plug. (Valvoline wouldn't change oil fearing that it might not screw back in) Great news was that it was just a little loose. This was my first visit to Schmitt Mazda (new in town from Texas). Took less than 1/2 hour with appointment and appreciated the vacuuming of carpets. Will be back when in the market for new or used Mazdas. More
Great Experience We were comparing different SUVs and Mazda was rated well. When we got there Chris C. greeted us and helped us purchase the CX-5. He knows alot abou We were comparing different SUVs and Mazda was rated well. When we got there Chris C. greeted us and helped us purchase the CX-5. He knows alot about them and did a great job! More
Great Service Experience I was greeted right away by the friendly service writer. She very efficiently wrote up work order and showed me a written estimated cost. Then, afte I was greeted right away by the friendly service writer. She very efficiently wrote up work order and showed me a written estimated cost. Then, after about waiting 30 minutes in the super-nice waiting area, the service writer came and personally told me the car was ready (no anonymous loud speaker). I was really happy in all ways. More


