Jeff Schmitt Mazda

I was in the market for a new car and was doing research on different makes/models, contacting several dealerships in my search process. I interacted with Angi Weiskittel and Justine Roxburgh when I contact on different makes/models, contacting several dealerships in my search process. I interacted with Angi Weiskittel and Justine Roxburgh when I contacted Jeff Schmitt Mazda. I was thoroughly impressed by the personalized way in which the staff, Justine in particular, interacted with me after my initial inquiry. Although I did not purchase a Mazda in the end, if in the future I consider a Mazda again, I would get back in touch with Jeff Schmitt Mazda. More

Sales staff was very nice and professional. But as soon as I drove the car off the lot I had $900 in repairs. I called the sales manager and asked if there was anything they could do, even fix it at cost. as I drove the car off the lot I had $900 in repairs. I called the sales manager and asked if there was anything they could do, even fix it at cost. But he said no that it was too bad for me... Before I bought it I had a feeling there was some issues with the steering but was told that the Jeff Schmitt service department checked it all out and it was in good condition. Yes, it was my fault to believe the dealership! Anyway, not a bad place to buy a car just DO NOT trust the service department!!! More

My best car experience EVER! Credit isn't the best, but they were very willing to work with me to get me into something nice and also what I had in mind. Staff is very professional and friendly. My sel but they were very willing to work with me to get me into something nice and also what I had in mind. Staff is very professional and friendly. My seller was Brandon Moss. & I would/will definitely recommend him to any friend or family member. I look forward to seeing the JEFF SCHMITT crew in the future when I'm ready to purchase another. More

Mazda are affordable, high-quality vehicles and Mr. Reggie Jackson and Miss Karma Ross are excellent representatives of Jeff Schmitt auto group (Mazda) and the Mazda brand hands-down. Exceptional custo Reggie Jackson and Miss Karma Ross are excellent representatives of Jeff Schmitt auto group (Mazda) and the Mazda brand hands-down. Exceptional customer service, knowledge and friendliness. I highly recommend Jeff Schmitt Mazda, and Reggie Jackson- he'll take good care of you. More

Our saleman was just awesome he really made us feel very comfortable about buying a car.My kids just enjoy sitting there talking to him. he really made us feel like family.If and when I go back to buy anoth comfortable about buying a car.My kids just enjoy sitting there talking to him. he really made us feel like family.If and when I go back to buy another car I will return back and hope I have the same Pleasure of dealing with the same person. I would refer this Mazda dealership to others.Sam was AWESOME!!!!!!! More

My wonderful sales consultant Mr. Reggie Jackson was SUPERFANTASTIC!!!!!!! He knew the Mazda product well. Because of Reggie's professionalism, positive attitude, and willingness to deliver with a smil SUPERFANTASTIC!!!!!!! He knew the Mazda product well. Because of Reggie's professionalism, positive attitude, and willingness to deliver with a smile, my husband and I purchased a Mazda 3 Grand Touring 2012 today 5/30/13. It was his pursuit and ability to go the extra mile for us that gained our respect, satisfaction, happiness and overall experience. We found him to be an "exceptional" representation for your company. KUDOS..... Reggie!!!! More

Went to the dealership to buy a new Mazda. After spending hours upon hours getting told flashy, bullet point descriptions about the car, we were told a fair and reasonable price for the vehicle. We did NOT g hours upon hours getting told flashy, bullet point descriptions about the car, we were told a fair and reasonable price for the vehicle. We did NOT get a written offer from the dealer, but did transcribe it on multiple pieces of paper. After getting our finances in order, we returned the next day only to wait around for 4(FOUR!) hours while the dealer entertained another customer and alternating between the two of us which seemingly resulted in both of ours dissatisfaction. We put up with the inconvenience only because we were excited to get the car. After another hour of running our credit, we were finally presented with a written offer and, much to our chagrin, it was $6,000 over the price we discussed the previous day. The dealer lasted about another 3 minutes before he realized what he did and ran off to get his manager, who told us it was all a miscommunication and put the blame squarely on US. Miscommunication or not, the manager decided NOT to reduce the price of the internet listed MSRP one cent, claiming he could not do anything. After asking multiple times to get a copy of the written offer to take with us, we were out the door, never looked back, and went the next day to Beau Townsend and got a new Ford. Here's a pro tip Schmitt, if you want our business, you ought to teach your salesmen and managers that nothing beats the age old customer service maxim: the customer is ALWAYS right. More

First of all, if you are at salesman Dave Temple's desk right now in the Jeff Schmitt Mazda's service center, the first thing you'll notice is just how many very good or perfect reviews are posted all desk right now in the Jeff Schmitt Mazda's service center, the first thing you'll notice is just how many very good or perfect reviews are posted all over his wall and desktop. That should tell you right there that you are in good hands with this guy, which is totally true. We bought a 2011 Civic from him today and we had been researching them all over the internet and at various car dealerships in the area, so we've had quite a bit of salespeople chomping at the bit when they see us. They are almost always pushy, spouting off about how they're going to make us a "ridiculous deal" or something of that nature and they are all very fake; not genuine at all. Dave on the other hand, was very cool and laid back; not pushy whatsoever and we like that about him. He was very knowledgeable and easy to get along with, while at the same time being very professional with us. You can tell that he actually cares and wants you to be happy. Our second employee who worked with us was Karma Ross and she is a very nice and personable lady. She was very friendly and professional as well and it was immediately apparent that she is great at her job as she was very knowledgeable as well. Jeff Schmitt Mazda is THE ONLY car dealership in the area that I would highly recommend, even the employees not directly helping us were super-friendly, great people. Oh yeah, and the price was also the lowest. The Honda dealership across the street? We're talking a few thousand dollars OVER Kelly Blue Book's retail value. They wanted two grand more for the car we got, and with more miles. Very judgmental and rude as well. Skip them and go straight to Jeff Schmitt. More

Reggie was a great salesman to work with. Overall the dealership was good to work with. After a little haggling we came to a fair price with the options I wanted (and eliminated the cost of those I did n dealership was good to work with. After a little haggling we came to a fair price with the options I wanted (and eliminated the cost of those I did not want). More

We had set up an appointment to see the car since we were driving from 2 hours away. When we arrived at the dealership there was a bit of confusion in trying to locate the vehicle (no fault of Reggie's). M driving from 2 hours away. When we arrived at the dealership there was a bit of confusion in trying to locate the vehicle (no fault of Reggie's). Mr. Jackson was very professional and did everything he could to rectify the situation. As a result the vehicle was located and after a test drive we purchased the vehicle. More