Jeff Schmitt Mitsubishi

Advance payment for parts For a new battery, advance payment made in person (no credit card accepted over the phone) was required before they would even order the part! Regu For a new battery, advance payment made in person (no credit card accepted over the phone) was required before they would even order the part! Regular customer since 2009. This dealership has slipped! Going to Walkers from now on. More

Great experience The staff was very friendly and were great to work with. I was very happy with the experience and would go back and work with them again The staff was very friendly and were great to work with. I was very happy with the experience and would go back and work with them again More

Highly Recommended I had the best experience I've ever had at a car dealership. I saw the car I was interested in on the internet, and filled out the pre-approval form t I had the best experience I've ever had at a car dealership. I saw the car I was interested in on the internet, and filled out the pre-approval form that night. The next day I received a call, from Rachael, and set up an appointment to check the car out Saturday morning. The salesperson I had that morning was Beth Klein. She was awesome. She took the time to show me every little feature on the car (there were a lot.) She didn't make me feel like it was an inconvenience, like at other dealerships I've been to. When I decided to buy it, they found me a GREAT rate. The APR was far better than I thought it would be. The warranty and maintenance plans were a nice bonus, too. In a couple months, my wife will be ready to upgrade her car. This will definitely be our first stop. More

Thanks for the excellent experience I came in looking for easy financing. My salesman, Gabriel Jones was very pleasant and helped me get a very nice car. Thanks. Love it! I came in looking for easy financing. My salesman, Gabriel Jones was very pleasant and helped me get a very nice car. Thanks. Love it! More

BEST BUY EVER I came here not sure if I would experience another "car lot" experience or if I would find the building blocks to my future. I never felt pressured or I came here not sure if I would experience another "car lot" experience or if I would find the building blocks to my future. I never felt pressured or scared to ask a question! I actually felt like a person a someone and my sales rep Jesse and finance manager Barry fought for me like I was there own family... I needed this car a "Kia Soul" and I made not only a long term business relationship but some new friends. I'm so thankful to them and the understanding and respect I received I will never forget it. The first time I bought something and didn't have any questions because they actually were answered... Thanks Barry and Jesse Bradley!?????? and I still got the best deal!!!! Thanks Ryan T. More

Misleading I found a car I liked on Autotrader. Used chat window to ensure listed price did not include any rebates, was advised rebates would be an additional I found a car I liked on Autotrader. Used chat window to ensure listed price did not include any rebates, was advised rebates would be an additional deduction to price shown. To double check, called dealer directly and was ONCE AGAIN told the price DID NOT include rebates, car was listed for $27,655.00. After getting to dealer (50 minutes away) and test driving car, was told the list price was $31,000.00. They also tried to add on a service package for $1,999.00 and "Options" for nearly $1,800. When I asked what options were, I was told they were "floor mats and stuff like that". I asked if that should've already been in the list price and they said "oh ya," and removed that cost. But they were still near $35,000 on a listed price of $27,665. I asked why so far off, and they said the advertised price was only if you qualified for ALL rebates, which I was assured (2x) was not the case. I would never go back to this place. Even if they gave me the advertised price at this point. Double check your invoice, and don't fall for their scams. No idea how they're so highly rated on here. Only good part was the salesman was a nice guy, but the place is a rip off. More

A very pleasant car buying experience. My sales rep. "Dakota Hamilton" was very helpful and professional. Sales managers, finance guy all very nice and I felt comfortable that I got a g My sales rep. "Dakota Hamilton" was very helpful and professional. Sales managers, finance guy all very nice and I felt comfortable that I got a good deal and they earned my respect as great employees for the "Jeff Schmitt" auto group. I love the car used Mustang I purchased. I understand what customer service should be as I spent many years as a service manager in the truck/auto business. I was treated honestly and respectfully just like I tried do with my customers. Mr. Schmitt give those guys a raise so they make more money then fast food workers. Respectfully, Scott E. Ewing More

Buying a car for Granddaughter We had a very good, non pressured, and very informative experience buying a used car for our Granddaughter. Barry our Sales Representative was very k We had a very good, non pressured, and very informative experience buying a used car for our Granddaughter. Barry our Sales Representative was very knowledgeable, helpful and was able to answer all our questions to our satisfaction. This is what the experience buying a car should be! Thanks. K&G Simpson More

Outstanding I bought a mustng and the workers were very nice, they even gave me a water while I waited. Loved the dealership, and would recommend to anyone! I del I bought a mustng and the workers were very nice, they even gave me a water while I waited. Loved the dealership, and would recommend to anyone! I delt with David Mattison and he was a great help, I knew what car I wanted as soon as I pulled in the lot and he was the first to help me. More