
Jeff Schmitt Mitsubishi
Fairborn, OH
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Horrible Manager! I just bought a used car from this dealership. If I did not really like the car or my salesperson I would have gone elsewhere! They did not offer me I just bought a used car from this dealership. If I did not really like the car or my salesperson I would have gone elsewhere! They did not offer me anything and everything I asked for I did not get! I asked if the car had 2 keys and they told me they lost the packet that went with the car so they did not know. The manager told me on Saturday he would find it and have an answer for me by Monday morning. Monday morning comes around and I ask about the second key and the manager told me he didn't know that he would have to find the packet...wait a minute you told me on Saturday you would find it before Monday and now you are telling me you don't know anything about it??? We tried for a couple of days to sign the papers but there was an issue with the title, come to find out the manager inputted something incorrectly. When we finally make the appointment to sign the papers the manager tries to charge me an extra $1,000! WHAT?!?! We finally get that straight and go in to sign the papers and the manager does not know what he is doing and has to have someone come and help him! That person introduces himself and tells us it will take him five minutes to get the paperwork together and within ten minutes we should be done...an hour and a half later we finally leave! The manager told me he would put some gas in the car to help offset the cost of me having to come in so many times. He comes out and tells me that it is all gassed up and ready to go! We get in the vehicle and start it up to see that it only has a quarter tank of gas...I don't know about you but in my opinion that is not, "All gassed up and ready to go". I have never had such horrible service in buying a car. Again, if I didn't really love this car or like my salesperson I would have gone somewhere else. Great Salespeople but a horrible manager who does not know what he is doing! More
Fantastic Service Jimmy went out of his way to put us in a car, Allen was extremely helpful and very professional, both were very friendly and catered to our needs for Jimmy went out of his way to put us in a car, Allen was extremely helpful and very professional, both were very friendly and catered to our needs for a car! We will definitely recommend them and we will buy from them in the future!! XD More
used vehicle purchase. I would have to say that my experience was probably the best that we have had and was very professional and would be glad to tell my friends and famil I would have to say that my experience was probably the best that we have had and was very professional and would be glad to tell my friends and family. More
Very good service and fast approval! I am very happy with my car.Very easy to work with had absolutely no problems called went in and drove off in my new car! with my car.Very easy to work with had absolutely no problems called went in and drove off in my new car! More
I have hated car shopping for a very long time. This experience today with this dealership has changed my mind. I was relaxed and treated with respect. I would highly recommend to anyone looking for a g experience today with this dealership has changed my mind. I was relaxed and treated with respect. I would highly recommend to anyone looking for a great car buying experience!!!! Thank you all so much!!! More
I couldn't have picked a better dealership! They have some of the best customer service hands down. I love the fact they still welcome me with open arms even after I purchased my vehicle from them. I'd r some of the best customer service hands down. I love the fact they still welcome me with open arms even after I purchased my vehicle from them. I'd recommend Jeff Schmitt over any dealership around! More
Easiest car buying experience I've ever had. Got a great car and a very far price for my trade in. Would definitely return for my next car. Thanks great car and a very far price for my trade in. Would definitely return for my next car. Thanks More
This is a great dealership. Brett did a great job and was very professional. This was my second vehicle purchase from here and I will definitely come back for my next one. Thanks for all your help ! very professional. This was my second vehicle purchase from here and I will definitely come back for my next one. Thanks for all your help ! More