Jeff Smith Chrysler Dodge Jeep Ram

Quick and easy Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel fre Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel free! Got a great truck, 😀 More

Great team of sales and service They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience a wonderful one. More

Find another Dealer I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but now Ive got the message.....Sales manager offers minimum book (KBB) for trade but expects 97% of MSRP for their vehicle. He claims that's how "their" market is performing, implying that KBB is wrong even though it is zip code specific. Also, ridiculous up charge for Nitro fill and appearance package. Seriously, do yourself a favor.....Find Another Dealer! More

Rip Off Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insult Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insulted, you'd think I was in the wrong. Attitudes changed, numbers changed. Then I called my salesguy a scammer and he got up out of his chair to argue with me. I almost believe that had I challenged him to a street fight he would have engaged. Sad, too, because I bought a car from them 5 years ago and wife just bought a car and it was probably the most pleasant buys of our life. When the young manager came in I told him I'd be filing formal complaints on the way I was treated and rather than talk me out of it he said I could leave! They would not do business with me. Completely shocked at my treatment. I only gave them a two because of how well they treated my wife. More

Rip-offs on trade-in I went to have a safety-recall done on my Jeep Liberty. While waiting for my vehicle to be service, I was walking about the lot looking at the new je I went to have a safety-recall done on my Jeep Liberty. While waiting for my vehicle to be service, I was walking about the lot looking at the new jeep, when a sales people came up and starting talking to me. I decided to buy a new Jeep and was promise one price for my trade-offs, and I trust I would get that price for my trade-offs, because I was treated fairly in the past. Not this time, I should have read the sales paper before signing, because they only gave me have that price. And then they had the nerve to call me the next day to talk to someone that was interest in my Jeep. I should have treated them the way they treated me. I will never trust them xxxxxx again. More

Worst dealership ever I went to trade my 04 duramax in that has over 15grande of add ons and blue books at 20 grande and they offer 8000. When I ask why they price it so lo I went to trade my 04 duramax in that has over 15grande of add ons and blue books at 20 grande and they offer 8000. When I ask why they price it so low they can't even give me a reason. I show them the blue book and they tell me they don't go off the value off the truck. Make sense to you because it doesn't to me. Seriously worst place I've ever been to More

These people are crooks. They sold me a NEW vehicle which had an accident reported that I later found out about through carfax. They kept asking for more money and gave me the same monthly payments regardles had an accident reported that I later found out about through carfax. They kept asking for more money and gave me the same monthly payments regardless of how much I put down. Stay away from these people, you will get a vehicle that has even less value than you think. More

Most unprofessional dealership every. I was happy about a car, went back and discovered that the things he said about the car was all lies. Then was subjected to dealing with a new car salesman he was ano a car, went back and discovered that the things he said about the car was all lies. Then was subjected to dealing with a new car salesman he was another liar, very rude, and treated me like I was dumb! Their most favorite word is can't can't can't. Well if you can't get me into the car you showed me, offer something up. I had a check for 28,000 on me and they still couldn't find a car that was in my budget or you serious. They wanted me to get more money! This dealership and their people are not proactive in finding solutions. You have to find it yourself. Very aggressive and overbearing! More

I have never been treated so rudely! From the time I I have never been treated so rudely! From the time I purchased my vehicle, when I wasn't given a carfax. When I finally got one I found out that my I have never been treated so rudely! From the time I purchased my vehicle, when I wasn't given a carfax. When I finally got one I found out that my van had been wrecked! I had trouble with the transmission from week 1! I thought that would be ok because I had the Jeff Smith Advantage! What a laugh, it turned quickly into the Jeff Smith Dis Advantage! I finally called Chyrsler headquarters and my vehicle was fixed! I would not recommend this dealership to anyone! More

After purchashing A new Challenger R/T Classic from this dealer I found dirt in most of the paint on the car.I brought this to the dealers attention four days after buying it. It was bought on 12-27-11.It i dealer I found dirt in most of the paint on the car.I brought this to the dealers attention four days after buying it. It was bought on 12-27-11.It is now March 11th and it is still not resolved. The dealer,Dodge,Chrysler and Fiat have jerked me a round for almost three months. I am supposed to be getting a brand new vehicle that was ordered from the factory because a vehicle of with the same options could not be found/swapped from another dealer. To get this far I have had to threaten Dodge with legal action.The dealer staff has a problem with being honest when confronted.They must think all people are stupid and have never had to purchase a new vehicle before.They wanted me to leave the car so they could try and buff the dirt out of the base coat......were they going to buff off the clear coat to get to the dirt? Also if I left the car they would gladly RENT me a car to drive home for 35.00 per day.I think a car company that took bail out money I am paying for should be bending over backwards to make me happy. I have 3 different case numbers with Dodge/Chrysler and all they can say is sorry and I appologize.I am still waiting for a response from the Sr. vp of customer satisfaction.I got a letter from him hoping I was happy with my new purchase.I sent him a four page letter asking for a explanation of why this has taken so long and why.He is hiding behind the corporate logo cause havent heard from him yet.I bet if I was his stock broker I would have benn speed dialed pdq.Also I thought the dealer was working for me...............................when they get around to it. More