Jeff Smith Volkswagen of Warner Robins

NEVER BUY HERE Sold us a lemon, refused to even look at it. Complained to salesman same day and week we purchased after driving. They also didn't show us the Carfax, they kept promising to show it and saying it was printing. I let it slip my mind and we ended up paying double for a car with an engine problem. NEVER GO HERE!

Kyle was knowledgeable and efficient. He worked me in the same day for my 60,000 mile service. It was the best customer experience possible.

So helpful and went out of their way to.make sure I was taken care of. Would go back there if I am ever looking for another vehicle.

The service was fast and the workers were friendly. My appointment was at 11 and my car was finished around 11:30. I was not expecting it to be so fast!

From Virginia keeping MY personal documents for 3 months (even taking them to her home, her words) and getting “fired” for this according to previous manager Brandon to the incompetent service team I’m just over this unprofessional dealership. This is my second vehicle from them and time and time again, they show just how horrible they are. I don’t recommend AT ALL! They will mess up and point the fingers at each other without anyone taking full responsibility for their actions. You deserve a dealership you can build a lasting business relationship with based on trust and understanding.

DO NOT BUY FROM THEM!!! Been looking for a car for my fiancé and we found the one she loved! After negotiating the price we all agreed upon. We told them we had on financing. They said some bs about being diamond dealer with bank we were using and we can just look up info for you and it’s not a credit check etc. LIES it definitely was a credit check a hard one at that. Once we got back to sign for car they tried to get us to sign paper at a different price after already negotiating on price! They lied through whole process please STAY AWAY!!!

From the girl at the service counter to the certified diesel mechanic they got me in immediately they were awesome gave me a great deal on the price got me back on the road in less than two hours I would say that’s hard to be huge shout out to the whole team and the service manager for giving me a discount

I took a car to them that was running rough, misfire codes that I couldn't fix. They charged me $625 to remove the intake and then declare the car needed a new engine and that would run over $9,000. Obviously, I declined and picked up the car. Some internet research, a few new tools, and I narrowed it down to a valve. Took it to a local guy and $2,200 later and a head job, it's as good as new. Save your time and money and skip the service department. $625 for nothing and not to recognize the motor as repairable is reason enough to steer clear. Everyone was nice, so I guess that's something.

Yes Douglas Wilhelmus jr he is not a sale person at your dealer ship but he went out his way to help get this 2 cars sold for yall just want to let y'all know great job Douglas Wilhelmus jr he does love his job

Andrew Rennie made the complex process of the purchase so much easier to understand and fully comprehend. Was fully involved made us feel like friends