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Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 853 reviews
June 16, 2016
Best service of ALL NKY dealerships I have owned several cars in my life and never have I experienced such good service. John and JT always follow up and are willing to go out of their w I have owned several cars in my life and never have I experienced such good service. John and JT always follow up and are willing to go out of their way to help me. I get up-to-date emails on the status of my vehicle and I get treated like a real person. They don't overcharge me for things and they make good suggestions. Even when they are very busy they make time for their customers and listen to what you have to say. I am currently getting 3 car serviced there. I will buy my next car there specifically because how good the service is. More
by Chris M
Employees Worked With
John and JT in service
Helpful June 10, 2016
Best Jeep Experience Ever! Robby, Kieth, and Steve were the most professional people I have worked with when buying a car. Robby was the most polite and understanding salesman, Robby, Kieth, and Steve were the most professional people I have worked with when buying a car. Robby was the most polite and understanding salesman, wasn't pushy, and was always open and honest. Kieth gave us good feedback on our vehicle (2016 Wrangler Unlimited Rubicon), and Steve in finance was easy going and explaied things in simple terms, and was willing to work with around I needed. Please seek them out if you are in this area. More
by Michael L Clark Jr
Employees Worked With
Steve Marchbanks, Keith Brown, Robby Hackworth
May 31, 2016
Excellent Salesman I recently leased a 2016 Jeep Grand Cherokee and had a great experience at this dealership. My saleman, Tim Moore, was extremely helpful and knowledge I recently leased a 2016 Jeep Grand Cherokee and had a great experience at this dealership. My saleman, Tim Moore, was extremely helpful and knowledgeable and did everything to put me first. He worked hard to get the deal negotiated and in the end, we were able to get to a price I was happy with and I got the car that I wanted. I would recommend this dealership and Tim as the salesman to anyone in the market for a Jeep. More
by klare10
Employees Worked With
Tim Moore
May 26, 2016
Service department has a great professional staff. I always come in early in the morning and I enjoy the quiet while my car is being service. I like walking around looking at the new cars on the floor. I always come in early in the morning and I enjoy the quiet while my car is being service. I like walking around looking at the new cars on the floor. More
by jimmy67
Employees Worked With
Deonia Patton
May 24, 2016
Been using them for several years - always a great experienc I've been using this dealership since I bought my used Chrysler (at a different dealership) back in 2013. 3 years and 120,000 miles later and the car I've been using this dealership since I bought my used Chrysler (at a different dealership) back in 2013. 3 years and 120,000 miles later and the car still runs great. I'm in almost every 6 weeks due to my heavy driving. They treat me well. More
by ABrantOwens
Employees Worked With
Deonia Patton
May 19, 2016
2015 Jeep Cherokee Sport I Currently Only have 3,446 miles on my Vehicle. I Purchased My New Jeep Cherokee Sport from the Jeff Wyler dealership in Ft.Thomas Kentucky. I Have I Currently Only have 3,446 miles on my Vehicle. I Purchased My New Jeep Cherokee Sport from the Jeff Wyler dealership in Ft.Thomas Kentucky. I Have had several issues with this vehicle which is understandable .... If ....the Service Dept./Dealership repairs the Vehicle. One of the Current and Continuing issues that I have had is that I am now only getting approximately 15 mpg expressway , which is on A vehicle that Chrysler/Jeep Advertises as well as Rates at getting 29-31 mpg expressway. The Vehicle makes sputtering sounds as well Not upshifting into a higher gear on the expressway.... winding out anywhere from 50-60 mph. These Problems do not happen every-time the Vehicle is driven, As I Have Explained this to the Dealership. My Jeep Cherokee Sport Computer Verifies My claim at exactly 15.6 miles per gallon in the 3,446 miles my vehicle has been driven since brand new. Last time my vehicle was towed to the service dept. I asked them to please keep the vehicle for a week, and please drive the Heck out of it, to catch it acting up, I asked them to do this to Please address all of these other issues from gas mileage, shifting issue, exhaust noise. When I picked my Vehicle up a week later, engine light was off ( that was nice ), However, There was only approximately 8 added miles on my odometer. Also, .....all the other little things I was promised when I purchased the Jeep, ie Car wash when serviced, Adjust , RESET Computer with oil change/Service, etc, is Never done, I have had to do this myself, after getting the vehicle home each time. This is just Very Sloppy , Lazy and Annoying. More
by Christian Harmon
Employees Worked With
Jeremiah and J.D. , Jerry Smith
May 07, 2016
Wonderful Experience I have just purchased my 2nd Jeep and my salesperson for both was Nate Hogel. Nate was not only very knowledgeable but also so pleasant to work with r I have just purchased my 2nd Jeep and my salesperson for both was Nate Hogel. Nate was not only very knowledgeable but also so pleasant to work with regarding all our questions and needs. More
by PatM
Employees Worked With
Steve in Finance, Nate Hogel
May 03, 2016
Best experience buying a car ever Jerry was truly a great man to work with on the purchase of our 2015 Dodge Durango. We took a chance and drove 3 hours to check this place out. I neve Jerry was truly a great man to work with on the purchase of our 2015 Dodge Durango. We took a chance and drove 3 hours to check this place out. I never once felt pressured or that Jerry was doing anything but finding me the best deal possible. My experience was so great, we went back a week later to help out daughter purchase a 2016 Jeep Cherokee. Robby worked along side of Jerry and they were both a delight. Will be back again. More
by Pam L
Employees Worked With
Jerry Smith, Robby Hackworth
April 18, 2016
Excellent service We have been bringing our Chrysler Town & Country since we got it in 2014. Always a pleasure working with John in the service center. Always ready t We have been bringing our Chrysler Town & Country since we got it in 2014. Always a pleasure working with John in the service center. Always ready to go when I bring the vehicle in and always quick to get me out. Very appreciative! More
by BethADeckert
Employees Worked With
John
April 16, 2016
Great experience Employees were very helpful, friendly and professional. Purchased our new vehicle with no hassles and enjoyed the experience. Would recommend this de Employees were very helpful, friendly and professional. Purchased our new vehicle with no hassles and enjoyed the experience. Would recommend this dealership to my friends and family. More
by Jackie
Employees Worked With
Joseph Corrill, Brandon Stamper
