
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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The experience I had while purchasing my new Chrysler 300c John Varvatos Limited Edition was outstanding. Darvin Schultz was a true professional. He understood my needs and did his utmost to help my fulf 300c John Varvatos Limited Edition was outstanding. Darvin Schultz was a true professional. He understood my needs and did his utmost to help my fulfill them. He understood what my price point was and actually worked to achieve that price based upon my desire for the vehicle. Jerry Smith was also a true professional. He clearly and more importantly, concisely, explained each and every document which I signed. Both Jerry and Darvin are outstanding members of the Jeff Wyler team. More
After inquiring about a vehicle on the Jeff Wyler website After inquiring about a vehicle on the Jeff Wyler website I was immediately contacted by Nate Hogel. I went into the dealership a few days later an After inquiring about a vehicle on the Jeff Wyler website I was immediately contacted by Nate Hogel. I went into the dealership a few days later and told Nate my must haves in a Vehicle as well as my budget. The car I originally wanted was out of my price range and Nate was very honest with me about it. He was able to suggest that I take a look at the new 2013 Dodge Dart. I took it for a test drive and loved it. Nate was very up front and honest with me about everything, cars, price, my trade in etc. which is something I appreciate in a Sales Representative. Nate did everything he could to make sure I got the best deal and felt confident and comfortable with my purchase. Since I purchased my vehicle I’ve had a few questions and the Sales team there was more than helpful with answering my questions and taking care of me. If you’re looking to purchase a car go to Jeff Wyler Ft. Thomas and ask for Nate! More
Best oil change experience that I've had for a long time. The staff was friendly and helpful in pointing me in the right direction to initiate the service, and the quality of work and professionalism time. The staff was friendly and helpful in pointing me in the right direction to initiate the service, and the quality of work and professionalism was great. In addition, the showroom is clean and comfortable and yields an overall pleasing experience. Nice job! More
I recently purchased a 2013 Dodge Ram using Keith Jenkins as my salesperson. I was impressed with his knowledge of the truck. After a bad experience at with a salesman at another Chrysler dealership a few as my salesperson. I was impressed with his knowledge of the truck. After a bad experience at with a salesman at another Chrysler dealership a few years back, it was refreshing to see that they don't all operate the same way. Keith also went to bat for me numerous times to get the best price on the truck, and I left feeling that I was able to strike a deal that I was comfortable with. The truck was delivered very clean, with a full tank of gas. He even went so far as to call a few days later to be sure I was still satisfied. More
I have purchased many vehicles in my lifetime and dealt with numerous sales reps and dealerships. Phillip Anneken made this the best experience by far. His patience in answering all of our questions ass with numerous sales reps and dealerships. Phillip Anneken made this the best experience by far. His patience in answering all of our questions assured us that we had made the right decision in picking Jeff Wyler Chrysler/Jeep/Dodge to purchase our new Jeep Cherokee! More
Keith was great to work with, helpful and knowledgable. I saw the jeep advertised on the Internet and drove down from Columbus n my way to Florida to look at it. The buying process was quick and easy so I wa saw the jeep advertised on the Internet and drove down from Columbus n my way to Florida to look at it. The buying process was quick and easy so I was back on the road in less than three hours. Daniel in the service department was helpful in explaining the features of the truck and helping me transfer things from my trade in to the new Jeep. Overall excellent service. More
10/27/31 - My 2007 Cherokee would not start. I agreed to the $80 diagnostic fee at Wyler. Was told that I'd hear back probably between 11 and 1 the next day and would be notified before anything is done an the $80 diagnostic fee at Wyler. Was told that I'd hear back probably between 11 and 1 the next day and would be notified before anything is done and any charges made. He said that they sell and work on Cherokees when I asked. 10/28/31 - Did not get a call so I called Wyler after work around 5:30 for a status. After being transferred 4 times, she said that they did not know why it wouldn't start and that a tech spent 4 hours on it which would cost me $95 per hour. I explained that I did not want to pay that and she said: "you're not going to pay the $80?" I answered "Yes, I agreed to pay $80, but I was suppossed to be called before any other charges are made". After more discussion, I said not to proceed and she said it was still hooked up to diagnostic equipment and could not be picked up today - that tomorrow they would finish up and let me know. 10/29/31 - I received a call around 3:45 pm saying that she informed the tech not to proceed and I needed to pay the $80 before it could be towed. I asked "Was there a diagnosis". She answered that there were a couple "open circuits" and that it has "major electrical problems". 10/31/13 - I had it towed to Kings and they fixed a bad starter motor, blown fuse and wire. Also fixed my leaking thermostat. I received my Fitness inspection and Treatment Plan from Wyler in the mail and their results are a recommendation for $1054 for brakes and for diagnosing/finding a coolant leak - checked my tires and wiper fluid, etc. Did not provide any info for the reason I brought it in, that my vehicle would not start. Kings fixed my vehicle problems in one day for less than that recommendation. Wyler had my vehicle for 2 days and provided no info to why it would not start. More
Keith was a wonderful person to deal with...very helpful and professional. My mom will be looking to acquire a new vehicle in the next year or so and as far as our family goes....he now has a customer for and professional. My mom will be looking to acquire a new vehicle in the next year or so and as far as our family goes....he now has a customer for life!!! More
I was very impressed with our Sales Professional, Keith Jenkins. He was knowledgeable, friendly and very professional. Due to his easy manner and experience he made our car buying adventure quick and simpl Jenkins. He was knowledgeable, friendly and very professional. Due to his easy manner and experience he made our car buying adventure quick and simple. He treated my husband and I like we were old friends. We both agreed that we will be buying our future cars at Jeff Wyler Chrysler Jeep Dodge and through Keith Jenkins. More