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Jeff Wyler Chrysler Jeep Dodge Ft Thomas

Ft Thomas, KY

3.6
858 Reviews

100 Alexandria Pike

Ft Thomas, KY

41075

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Showing 858 reviews

February 03, 2011

I was disappointed in the overall experience. I was told that I would have a six month/6000 mile warranty, then was told I would not. After talking to the general manager, he said that he would honor the wa More

by lisaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Bryant & Tom Gleason
Feb 10, 2011 -

Jeff Wyler Chrysler Jeep Dodge Ft Thomas responded

We are sorry to hear that you were not 100% satisfied with your experience. We did attempt to resolve this issue and were willing to honor the 6/6 warranty, and even offered to allow you to return the vehicle for a full refund. We understand the vehicle was sold "as-is" due to its age and high mileage, and did repair the windshield. Our goal is to satisfy every customer, and we apologize that you were not fully happy.

Mar 24, 2011 -

Jeff Wyler Chrysler Jeep Dodge Ft Thomas responded

We are sorry to hear that you were not 100% satisfied with your experience. Our GM made great effort to resolve this to your satisfaction, including offering to allow you to return the vehicle for a full refund. The vehicle was sold as-is due to its age and mileage, and we did repair the windshield damage. We are sorry you were not fully happy.

February 02, 2011

Yes I would recommend Jeff Wyler Jeep to everyone!! There are several reasons why I would recommend Jeff Wyler. I got the best price around on my new 2011 Jeep Wrangler!!! Their knowledge of the jeep a More

by muhlinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 12, 2011

I have previouly purchased a car at Jeff Wyler Dodge and received such good service and pricing with this dealership, so when my sister said she wanted to purchase a new van I told her she needed to go to t More

by dshartig
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hixenbaugh
January 03, 2011

My beloved 2000 GMC Jimmy was totaled in an auto accident in early December. I had been so isolated without a car, I had to leave my grief behind and find another 'friend' to hit the road with. I browsed t More

by beckyschen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bryant
January 03, 2011

I started out online with Greg Bryant. Online was a lot easier for me with my work schedule. Greg was excellent, I received great customer service via phone and email as well as great customer service from More

by torirae10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bryant
December 13, 2010

Steve in sales was amazing! I was in KY from the Chicago area as my daughter gets treatment for leukemia at Cincinnati Childrens. I unexpectedly had car trouble and needed to buy a new car quickly to make More

by asjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marchbanks
December 13, 2010

Had a very great buying experience from here. They were very helpfully, in doing everything they could do to get me the best deal. I recieved a great price on the vehicle I purchased. They were very nice t More

by Buzz18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Byrant, Adam j. Osman, Keith Brown
November 22, 2010

Steve was awesome. He made my decision by being honest and friendly to me. I couldn't have asked for a better experience. He knew what I was looking for and pointed me in the right direction. He listen to More

by PontiacVibeGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marchbanks
November 17, 2010

Greg went above and beyond to help me with my car purchase. When comparing this experience to other car purchases my family has made in the past, this was by far the best. Greg was friendly, profes More

by jkstettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bryant
November 10, 2010

After visiting several dealers looking for a new mini-van with a trade in we were frusterated with the sales tactics and having our time wasted. Jeff Wyler made it the whole process very easy without the ha More

by MVM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve & Jeff
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