
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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i have given a great rating for all categories i thought my overall experience was great. great price friendly people. the willingness of the employees to help with the overall purchase and they answered a my overall experience was great. great price friendly people. the willingness of the employees to help with the overall purchase and they answered all the questions i had for them. i would and have recommended this dealership and vehicle to friends. More
I have worked with Dallas Duncan for years at your dealership. His knowledge base and customer service are top notch. He is the reason I always have my Jeep serviced at your dealership. He is an as dealership. His knowledge base and customer service are top notch. He is the reason I always have my Jeep serviced at your dealership. He is an asset to your organization. I have also been satisfied with my purchases at Jeff Wyler. I have purchased 2 Jeep Grand Cherokee's there and plan to purchase a 3rd in the next few months. More
I took my wife's 2009 Dodge Journey in for regular service and to have the brakes checked. I rarely drive this vehicle. She had complained that the brakes were making a squeaking noise, but only inter service and to have the brakes checked. I rarely drive this vehicle. She had complained that the brakes were making a squeaking noise, but only intermittenly. The service department at Jeff Wyler Chrysler Jeep Dodge test drove the vehicle and reproduced the problem. Deonia Patton called and told me the problem and explained how the dealership would take care of this problem. I was extremely impressed with their courtesy and professionalism. I will continue to take my vehicles to Jeff Wyler for their outstanding service. Thank you for your excellent work. Thomas D. Molony More
I am very happy with the service and sales staff/customer service at this dealer. I have bought 2 vehicles from them in the past 2 years and I am very happy with my purchases. I bought 2 Dodge Challenger R service at this dealer. I have bought 2 vehicles from them in the past 2 years and I am very happy with my purchases. I bought 2 Dodge Challenger RT models from Jeff Wyler in Ft. Thomas. I also use their service department regularly. More
I have had my 2008 Chrysler Seabring Convertible serviced here on serveral occasions. Usually Deonia has been the one that has taken care of me. She always has a great smile and seems greatly concerned abo here on serveral occasions. Usually Deonia has been the one that has taken care of me. She always has a great smile and seems greatly concerned about her customers. She is very congnizant of customer service principles and utilizes them. Her personalization of service and personal involvement in that service is exemplary. One hundred per-cent never seems to be enough for her,she exceeds that daily. She is a great asset for your company. I write this both from a personal and professional perspective. I was an operations Chief for a large city Fire Department. I also taught customer service and diversity to that cities 6000 employes in dozens of two day seminars. More
Dan was a excellent Sales Rep! he took the time to listen to what I wanted for my personal interest in the vehicle. He also was very helpful and made me feel very happy when leaving the dealership in my new to what I wanted for my personal interest in the vehicle. He also was very helpful and made me feel very happy when leaving the dealership in my new car!!! I will be sending family and friends to him very soon! More
I have a company fleet vehicle through Wheels, Inc MAP program. It is very difficult to get approval for certain repairs and maintenance. I tried recently to get new tires and brakes from the tire dealer program. It is very difficult to get approval for certain repairs and maintenance. I tried recently to get new tires and brakes from the tire dealer next door to Jeff Wyler Dodge. They were turned down. I asked Deonia Patton to check those two items and try to get them added to the list, which included a new battery and terminal. I was pleasantly surprised when she told me that they needed the car an extra day to have the tires installed and the brakes repaired. In my opinion, Deonia is a keeper. I will glady trust my vehicle to her any day. Ken Cornett More
This is the letter I sent to Jeff Wyler Ft Thomas.... This is the letter I sent to Jeff Wyler Ft Thomas.... Hey Greg, The experience of buying a car at your dealership was the most comfortable I This is the letter I sent to Jeff Wyler Ft Thomas.... Hey Greg, The experience of buying a car at your dealership was the most comfortable I've experienced. I visited several lots over several days -even going up to the Kings Automall, only to find salesmen that were really hard to deal with and an inventory that was overated and overpriced. I live just a few miles from the Ft Thomas Jeff Wyler and should have gone there first. The website was the best of any I had seen and was very web user friendly. You got me a great deal on a great car, and I will return to buy that Jeep I wanted after I get done paying for my daughter's education from Transylvania University. -thanks again! William (Jay) Reinersman More
Jim is always so great with dealing with customers. Not just with me but even watching him work with the other customers as I wait for my service, you know he takes customer service seriously. These days just with me but even watching him work with the other customers as I wait for my service, you know he takes customer service seriously. These days of such change and upheaval, its nice to come somewhere you know you are going to be treated like the only customer. All the workers at Jeff Wyler have been kind to me but Jim is truly exceptional. More
I drove the distance to this dealership specifically because of the great service - friendly, efficient, attentive! Deonia checked through all the coupons I brought in and found an appropriate one for because of the great service - friendly, efficient, attentive! Deonia checked through all the coupons I brought in and found an appropriate one for the service I needed. I got my car serviced and at a reasonable price! More