
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Purchased a new jeep grand cherokee on 6-29-2010 and while I was expecting the usual high pressure tactics I ran accross a couple of nice guys ethical as well as knowledgeable in the sales division. Ste while I was expecting the usual high pressure tactics I ran accross a couple of nice guys ethical as well as knowledgeable in the sales division. Steve and jeff were great to deal with and I would recommend them to any one that is looking for a new vehichle. R.B. More
We purchased a used 2010 Dodge Grand Caravan & it was the worst car buying experience of our lives. They would not let us leave the sales room until all of the paperwork was complete, signed & insisted that worst car buying experience of our lives. They would not let us leave the sales room until all of the paperwork was complete, signed & insisted that we take delivery that night. My wife is a diabetic & started going into a low blood sugar incident, but no one cared about that as long as we took delivery. When I took delivery the next morning, I was then told that there was only 1 key. I told the salesman that was unacceptable & he got back to me later that day saying that a second key would be provided. I am still waiting for that key. When I contacted the salesman about getting the key, he checked & said that they were trying to get the key from Enterprise, the former owner, but didn't know the status & didn't try to find out. He just assured me that I would get the key. Two weeks later, still no key. More
We were having some issues with our 07 grand caravan and We were having some issues with our 07 grand caravan and needed to have them resolved. We made an appointment and Jeff Wyler's service dept. did a gr We were having some issues with our 07 grand caravan and needed to have them resolved. We made an appointment and Jeff Wyler's service dept. did a great job taking care of the issues. would recomment this dealership to anyone that is having some problems and is looking to get them fixed!!!! AAA+++!!!! More
I appreciate the personal service Deonia and the rest of the Service personel provide. When I arrive at the Dealorship Deonna always calls me by name. I appreciate how she takes the time to know me and my c the Service personel provide. When I arrive at the Dealorship Deonna always calls me by name. I appreciate how she takes the time to know me and my car. Deonia seems to take a personal insterest in how my car is taken car of. More
Each time I have brought my car in I have had the pleasure of being taken care by Deonia Patton. She is extremely courteous and professional. The techs have my car ready in the time frame given to pleasure of being taken care by Deonia Patton. She is extremely courteous and professional. The techs have my car ready in the time frame given to me. They even wash my Jeep Wrangler. I would recommend this dealer due to the positive experience I have had with the Service Department. More
The facility is comfortable while waiting for car.All of the personnel were very helpful and courteous.The job was done very well and everything was in good working order. All the work was done in a timely the personnel were very helpful and courteous.The job was done very well and everything was in good working order. All the work was done in a timely manner and they cleaned the car when they were finished. More
Our overall experience with this dealership and Our overall experience with this dealership and salesperson was more than satisfactory. They answered all questions in detail. Our salesperson ( Our overall experience with this dealership and salesperson was more than satisfactory. They answered all questions in detail. Our salesperson (AJ) was friendly,informative and true to his word. We would definitely deal with this dealership and salesman again. More
I have had good service. I'm fully satisfied and I am a repeat customer. I bought my car from this dealer and have had maintenance and upgrade work performed as the service department. I frequently see D repeat customer. I bought my car from this dealer and have had maintenance and upgrade work performed as the service department. I frequently see Deonia Patton. I recommend friends and family to this dealer and service department. More
Our sales rep Daniel was terrific. He was very knowledgable about all the minivans we looked at, both new and used. He demonstrated how all the seats worked to create more space. He went on a te knowledgable about all the minivans we looked at, both new and used. He demonstrated how all the seats worked to create more space. He went on a test drive with both of us individually because we were there with both of our kids. Between the two of us we have purchased 8 to 10 cars combined, and neither one of us could recall a car salesman who did not try to sell us the car during the test drive except Daniel. I did some tests on the road that my Dad had taught me when I was a teenager, and the vehicle performed very well. I slammed on the brakes a couple of times and let go of the wheel to test the alignment. Our salesman and the finance manager worked with us on our deal. We traded in my wife's Saturn that was paid off, and even paid off my Elantra and still allowed us to keep it. We were very happy that we still had only 1 car payment, but still 2 vehicles. Most of all, what was impressive to us was how patient Daniel and Linda were with our kids. Our 4 year old son was all over the place touching every thing he could get his hands on. He even broke off a piece of a trophy Daniel had on his desk recognizing him as a 2 time winner of the employee of the month award for 2010. Daniel did not even bat an eye and pretended that it did not bother him, but I'm sure it must have. Linda gave our son and our 20 month old daughter a stack of her business cards to play with and let our son use her stapler to staple some of her business cards and blank pieces of paper together. He used all of her staples and Olivia our daughter threw a bunch of bite sized snacks all over the floor of Linda's office and Linda just laughed! Daniel and Linda were very personable and consumate professionals at the same time. We were there for over 4 hours and our kids were nuts but Daniel gave them both balloons and Linda was so understanding even when our son almost broke a tropy she had in her office. Whatever they are being paid, it is not enough! More
AJ was a very knowledgable salesman, his personality clicked with ours. We felt he was honest with us. He explained every question that we had and if he didn't have the answer, he got it quickly. I woul clicked with ours. We felt he was honest with us. He explained every question that we had and if he didn't have the answer, he got it quickly. I would recommend this dealership to anyone. We are absolutely satisfied with our new Chrysler 300. More