Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Working with Todd and his team was great. We have never had a better experience when purchasing a new car. Todd even went out of his way for us after the sale when we needed to purchase extra head phones had a better experience when purchasing a new car. Todd even went out of his way for us after the sale when we needed to purchase extra head phones for the van. The service after the sale has been excellent. We just had our first oil change at the dealership and the service guys went out of their way to be nice! Thanks! We are customers for life. More
During my visit to Jeff Wyler in Ft Thomas, I was really impressed with the level of service that I was given. To set the scene, it was a snowy day, and when I came to look at a truck, AJ had pulled the tr impressed with the level of service that I was given. To set the scene, it was a snowy day, and when I came to look at a truck, AJ had pulled the trucks I was interested in buying into the garage area so my children and I could look at the differences in the 2 models without being in the cold. That was only the first of 3 things that made my experience a great one. The second was when my children were getting restless, AJ took them into the waiting area, got them a coloring book each and something to drink, and turned on cartoons! That means a lot to parents with small children, just because of the level of service, and the caring attitude. Then as mentioned before, the third reason my expereince was great was that when coming to pick my truck up, it was slushy, and the roads were a mess, they offered to have me bring the truck back after the roads were cleared and re wash and clean my truck. In my opinion, this was the best customer service and level of care that I have ever seen before. When you add in being treated like "family", it makes all the difference in the world. Thank you to AJ Osman for really surpassing my EVERY expectaion. I will be back in the future because of you. More
We had a wonderful experience with our sales person and the dealership. This is our second time buying from the dealership and would recommend it to anyone. We were not pressured to buy and felt comforta the dealership. This is our second time buying from the dealership and would recommend it to anyone. We were not pressured to buy and felt comfortable with the experience. Next time we are in need of a car we will return to the dealership. More
Danny was very helpful when I was buying my new car. He catered to my every need, and made sure I got what I wanted at the price I could afford. Every time I go to get my car serviced (Oil Changed, Tires catered to my every need, and made sure I got what I wanted at the price I could afford. Every time I go to get my car serviced (Oil Changed, Tires Rotated etc.) Danny always comes and says Hi, and makes sure everything is going good. I will tell anyone I know looking for a new car to come to Jeff Wyler and talk to Danny! More
Our son needed a good used vehicle for work and school. The Jeep that he had needed too many repairs; we walked in cold to Steve and explained the problem and exactly how much we could afford. Immediately The Jeep that he had needed too many repairs; we walked in cold to Steve and explained the problem and exactly how much we could afford. Immediately he understood our problem and provided a list of used cars that matched what our son would afford. The deal was completed in under three days and as as extra bonus, he took the old Jeep for a small trade in value (even though it was not drivable at the time). We are extremely satisfied, especially since our son loves his new car and feels confident it will provide the transportation he needs. More
I've purchased or leased my last 3 vehicles from Jeff Wyler CJD. They also have serviced the vehicles when needed. I will continue to give them my business due to outstanding customer service. The sal Wyler CJD. They also have serviced the vehicles when needed. I will continue to give them my business due to outstanding customer service. The sales transactions are hassle free, the price is right, and the service is done right the first time. More
I have purchased several new Chrysler vehicles from Tom Gleason over the last 5 years and have worked extensively with Scott Williams in the service department. Both of these gentlemen have been extremely Gleason over the last 5 years and have worked extensively with Scott Williams in the service department. Both of these gentlemen have been extremely professional and competent in all of my dealings with them, which has absolutely been the reason for my repeat business. It is extremely rare in any industry to find such a consistent, customer-first approach to doing business. I would not hesitate to recommend Jeff Wyler Chrysler, Ft Thomas to anyone. More
As a businessman, my time is money and in my dealings with the Wyler Group, A.J. Osman in particular, have been outstanding. The process of turning in a leased vehicle and driving off the lot with new le with the Wyler Group, A.J. Osman in particular, have been outstanding. The process of turning in a leased vehicle and driving off the lot with new leased vehicle (always Jeeps!) is as easy as a phone call. A.J. knows what I want and has it ready, along with the paperwork, in a matter of a few days. All the members of the Wyler team are pleasant and courteous to work with...I highly recommend them! Mark A. Gunther, Principal Wichman Gunther Architects, Inc. More
DJ and Todd are a great team and helped me from a distance. Moving back to the US after being an expat in Germany, I needed a vehicle. I knew what I wanted and how much I wanted to spend; DJ and Todd distance. Moving back to the US after being an expat in Germany, I needed a vehicle. I knew what I wanted and how much I wanted to spend; DJ and Todd ensured I purchased what I was looking for and was pleased with my purchase. Easy to work with and willing to give me all the details I needed to make a good decision. Thank you for making this an easy process! More
I was in the market for a new car and had had a frustrating experience with another dealer. But just the opposite was true with the Wyler dealership. The Jeff Wyler dealership made my experience e frustrating experience with another dealer. But just the opposite was true with the Wyler dealership. The Jeff Wyler dealership made my experience easy, fun, and with no pressure. Both the salesman, Steve Marchbanks, and manager were professional, but easy to talk with. The test drive was no hassle, the paperwork was no hassle, as was getting the perfect car for me from another dealer. They did things according to my schedule, not theirs. When the car was delivered to the dealership they made sure it was to my satisfaction. Plus, I love the free oil changes and free car washes! I would certainly recommend this dealership. More










