Jeff Wyler Florence Buick GMC

Very satisfied I would absolutely recommend Jeff Wyler in Florence Ky. I live in Virgie, Ky which is atleast 4.5 hours away. They accomidated me in every way possibl I would absolutely recommend Jeff Wyler in Florence Ky. I live in Virgie, Ky which is atleast 4.5 hours away. They accomidated me in every way possible, even going as far as meeting me to deliver the truck. They've just been fantastic. Jason Rebholz has been wonderful to work with, as well as Chad Anderson. Just can't say enough good things about this dealership. More

Above and beyond I unexpectantly needed to purchase a new vehicle. I visited Jeff Wyler in Florence. Rashaad Hill literally spent the day explaining features, test I unexpectantly needed to purchase a new vehicle. I visited Jeff Wyler in Florence. Rashaad Hill literally spent the day explaining features, test driving and working with Bob in finance to put me in a Terrain. They answered my questions and kept my stress level at a minimum! Rashaad went above and beyond what any sales person has ever done for me at a car dealership. I love my new Terrain and would recommend anyone needing a new vehicle to visit Rashaad. You guys are GREAT! More

Special order truck I recently purchased a new GMC truck from Jeff Wyler in Florence,Ky. My wife and I weren't sure about what they had in stock so we sat down with Chad I recently purchased a new GMC truck from Jeff Wyler in Florence,Ky. My wife and I weren't sure about what they had in stock so we sat down with Chad Anderson . He spent probably 4 hrs with us explaining every single option and how they paired together until we had our truck build sheet complete.Since it was a special Order truck it took a while to be accepted by the assemble plant. He kept us in the loop every step of the way. When the vehicle came in I was traveling so they kept it on the lot for 3 weeks until I returned.after seeing the truck I wanted a few more options such as step assists,fender liners mud flaps and a Denali grill for it.He along with the service crew carried parts out in the various options and displayed them on the vehicle,not once but several times as it's hard to decide on the options.He even informed me of a new option of the Borla exhaust that was just added to their Denali that was available for my truck. I must say my wife and I love our truck. I know we were very demanding in our selection and the time Chad had to spend with us was probably 4 x what is normally spent on a customer but he was great and we really enjoyed our time there. Besides that we got a great deal on it as well. PS they have a great coffee machine in the lobby! More

customer satisfaction Chad Anderson was courteous enough to come to my residence and have us sign the paperwork. I would recemmond anyone looking to lease or finance a buic Chad Anderson was courteous enough to come to my residence and have us sign the paperwork. I would recemmond anyone looking to lease or finance a buick vehicle should see Chad Anderson. Also wanted to commend the finance department job well done. More

Traverse Amazing service. They were nothing but helpful. Walked out of there with more than I requested. Worked with me even outside of their work hours. Amazing service. They were nothing but helpful. Walked out of there with more than I requested. Worked with me even outside of their work hours. More

Body Shop Service Brought in my 2011 Honda CRV at the request of the insurer. Got an estimate for services and an appointment for repairs to commence. When I took the Brought in my 2011 Honda CRV at the request of the insurer. Got an estimate for services and an appointment for repairs to commence. When I took the vehicle into the shop I was given an estimate of when services would be completed. I received a call that services were complete a day earlier than estimated. The work was done well and satisfactorily. Appreciated the courtesies of the Body Shop Manager. The Body Shop was part of a Wyler Buick Dealership although I had purchased my vehicle new from Jeff Wyler Florence. I have purchased two vehicles from Wyler. I have had them serviced there too. Satisfied customer. More

Worst experience ever , will never return the this dealership. I have bought 3 new cars from here and have always had them take care of servicing my vehicles. But after the , will never return the this dealership. I have bought 3 new cars from here and have always had them take care of servicing my vehicles. But after the worst experience ever from the" rudest" person I have ever encountered I will never return again. I was sent an offer in an E-MAIL for an oil change so I took my car there had the work done showed the E-mail coupon to this guy and he say he can't accept it, that it has to be printed so I asked him if we could just print it there he says we don't have the ability to print "REALY" He was the rudest person I have ever dealt with, it wasn't just what he said, it was the way he was saying it in the most condescending way possible. The guy who checked me in when I dropped my car off in the morning was friendly but the guy who checked me out "WOW" worst employee ever. Also upon arriving to drop off my car, my son was there to pick me up and was ambushed by a sales woman named Tammy, really annoying, we were just there to get my car serviced. If we wanted help with anything we would have asked, the high pressure she put on both of us was really uncalled for. Very disappointed with Jeff Wyler overall. I was considering buying a new truck but it will not be from here. More

Great Experience with a great group of people!!! I could not have asked for a better experience than what I received from Chris and Chad. They were very helpful from start to finish and even called t I could not have asked for a better experience than what I received from Chris and Chad. They were very helpful from start to finish and even called to check on me after. I highly recommend shopping here for a vehicle and will tell all my friends. Thanks!! More

Jim, Listened to what I needed in my new car and offered me a good deal on what I needed. Once we started the transaction, it went fairly quickly and I drove off with the car I wanted. me a good deal on what I needed. Once we started the transaction, it went fairly quickly and I drove off with the car I wanted. More