Jeff Wyler Florence Buick GMC

This review has been updated to reflect the dealerships willingness to swap out the "old" used car that I had purchased from them three months ago that had been in for service 6 times for a "new" used car willingness to swap out the "old" used car that I had purchased from them three months ago that had been in for service 6 times for a "new" used car that was as close to feature for feature as possible While the initial experience was rough going, this switch has gone a long way to making up for the wasted time away from work. I worked with a different group of individuals this round through which might have made the difference. Thank you for making things right. More

Just purchased another vehicle from Jeff Wyler dealership, A 2010 GMC Canyon. got a very good deal. I care very much how the sales person treat you, Just like all the other times I visited this de dealership, A 2010 GMC Canyon. got a very good deal. I care very much how the sales person treat you, Just like all the other times I visited this dealership, I was treated with the utmost respect. Will tell other how I was treated and the deals that Jeff Wyler dealership has to offer. More

Once again Jeff Wyler service department has gone way above average to fix my car. I had been having a problem with the brakes. Bill Grau and Jim Bick decided that it was necessary to provide a higher above average to fix my car. I had been having a problem with the brakes. Bill Grau and Jim Bick decided that it was necessary to provide a higher quality part than normal to resolve my problem. Thank you to the great team in the service department. My car now operates like when it was new. Lou More

It was a pleasure working with Chad Anderson! Due to a very hectic schedule, his thoroughness and follow through was greatly appreciated. I left the Jeff Wyler feeling satisfied versus aggravated as so m very hectic schedule, his thoroughness and follow through was greatly appreciated. I left the Jeff Wyler feeling satisfied versus aggravated as so many dealerships tend to leave the consumer. Chad being upfront and honest is something a person rarely thinks of when they hear the word "car salesperson". It is refreshing to see a dealership and their salesperson value what defines true customer service. I will also be using their service department. Past experiences with them have always been a pleasant experience! Quick and excellent service! Sincerely, A very satisfied customer in Burlington, KY More

I made my first purchase at Jeff Wyler. The entire Jeff Wyler team was very professional and friendly. I was really impressed with how friendly & attentive their staff was with me and my parents. Our sales Wyler team was very professional and friendly. I was really impressed with how friendly & attentive their staff was with me and my parents. Our salesman, Dave Navarre was so helpful and never pressured me into buying. He is very knowledgeable and presented me with a ton of information that I needed for my new purchase. I did not arrive to the dealer until 7:00PM. They were not upset about staying late to take my business and despite the time, did not rush during anytime of the process. I felt very welcome and truly felt like they wanted my business. Very satisfied! More

The whole process from test driving to buying my GMC The whole process from test driving to buying my GMC Terrain was incredible. Jim asked me once we met what I was lookong for in a SUV. I test drove The whole process from test driving to buying my GMC Terrain was incredible. Jim asked me once we met what I was lookong for in a SUV. I test drove a similar vehicle without the items I was looking for and was not sold at first. I came back a week later and Jim Barnard had made a dealer trade for exactley the vehicle i was looking for . It had everything that I was looking for. I was very happy after test driving this car that I went home with it. Jim did not presuure or hound me during the week that had gone by. He did email me to notify that he was still available to assist me in finding a vehicle for me if I had not found on yet. This non pressure approach was a very pleasant experience. I will recommend this dealership and Jim Barnard to all my family and friends. It was a pleasure to have done business with them. I now am very satified with my choice 2013 GMC Terrain and love my Terrrain. I will be a return customer in the future! More

I have never been a fan of car shopping. The games that the sales staff and managers play are exhausting to say the least. Fortunately, my experience at Jeff Wyler Buick Pontiac GMC was far from the norm! the sales staff and managers play are exhausting to say the least. Fortunately, my experience at Jeff Wyler Buick Pontiac GMC was far from the norm! Our sales associate, David Navarre, took the time and listened to what my husband and I wanted. He never tried to pressure us, nor upsell us. We came in with exactly what we wanted in mind and exactly what we were willing to pay. David never batted an eye. He said he would do what he could to get it done. And that he did. Within 24 hours of first meeting David (it was close to closing time when we stopped in and we had three tired kiddos in tow), I drove off the lot in my new car. All parameters were met, no pressure was ever felt, and no back and forth negotiations ever took place. David Navarre took care of us from start to finish. He even took an extra hour out of his day to review the car from top to bottom with me! My husband and I had such a fantastic experience with David that we will be back when we are due for our next car! More

I went to the dealership to just "look" at a GMC Terrain, not really ready to buy one...although I LOVED them! I met up with Dave Navarre, who has become my "car dealer hero!" I test drove a 4 GMC Terrain, not really ready to buy one...although I LOVED them! I met up with Dave Navarre, who has become my "car dealer hero!" I test drove a 4 cylinder Terrain, then a 6 cylinder one. I was hooked! I went back to the dealership and told Dave I preferred a 2011 or newer Terrain, black, automatic, all wheel drive, with heated seats, 6 cylinder, and leather. If possible, I'd really prefer an SLT-2, but would be okay with an SLT-1..all within my price range of no more than $29,000. My expectations were high, but I had convinced myself it would likely not happen that he could find what I was looking for. Wow! Was I wrong! Within 3 days, Dave had found and secured a 2013 black SLT-2 Terrain, with all the features I had asked for...and more! My car is even GMC Certified!!! And, best of all....it was within my price range! I was more than amazed to say the least!!! Dave did a fantastic job! He listened to my requests (more like "demands!"), he negotiated well, he explained everything necessary pertaining to the vehicle, was knowledgeable about the car and the dealership, and was very, very personable! The purchase of this vehicle is honestly the best experience I've had in buying a car in all the years I've bought (and that's been a LOT of years!). I mean, I even HUGGED him....three times! I've never hugged a car salesperson before...ever!!! I will most definitely recommend the Jeff Wyler GMC dealership to my friends, and will certainly tell them to see Dave Navarre! (And, no....he did NOT pay me to say all these wonderful things!!!) Thanks to the dealership, to Jason Rebholtz in Finance, and especially to Dave Navarre for allowing me to have a great car-shopping experience!!! You guys are the best! Andy Marine More

Bill and Scott were great. They know how important my time is and were very accommodating. They provided me a loaner vehicle and completed my service when promised. I will be back!!! time is and were very accommodating. They provided me a loaner vehicle and completed my service when promised. I will be back!!! More

I have used Jeff Wyler GMC to service my truck and I am very happy to do so...Bill Grau is my go to service manager. He knows me and knows my truck. I know that my truck is in the best hands whenever work very happy to do so...Bill Grau is my go to service manager. He knows me and knows my truck. I know that my truck is in the best hands whenever work is performed. I won't go anywhere else. More