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Jeff Wyler Honda of Colerain

Cincinnati, OH

4.5
2,114 Reviews

8950 Colerain Ave

Cincinnati, OH

45251

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Showing 2,114 reviews

July 08, 2014

Unhappy whit the service Just serviced my odyssey for 30 000 miles yesterday.I still did not know what they did .I payed have no receipt they said they are going to e mail it More

by m0hammed85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Auto service
Jul 31, 2014 -

Jeff Wyler Honda of Colerain responded

We are sorry for the treatment you received when you visited our service department. They should have given you all of the information you requested. Please contact the service manager directly if you need help in the future. In the meantime, we have met with our service staff and informed them of how they are to handle a situation like yours in the future. Thank you for your feedback.

July 06, 2014

Great service Everyone was very helpful, they got us a great price for a new car! Tom worked very hard for us and we appreciated it very much! More

by Merrifieldm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jones
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

Your kind words regarding Tom and his hard work are truly appreciated! We are so glad you got a great car for a great price. It is our hope to find you more great deals in the future!

July 04, 2014

Ripped off Sales guy said he would sell the vehicle for $13500 and after I drove off thinking all was right. I got home and went over the paper work. Come to More

by avoidjeffwyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
aaron charles frisk
Jul 31, 2014 -

Jeff Wyler Honda of Colerain responded

We would like to say we are sorry for the misunderstandings that may have occurred or any mistakes we have made during your recent visit to our dealership. It is our goal make every experience with our dealerships a great one but unfortunately this time we failed. We hope the following explanation helps a bit. The trade in and down payment come off after taxes but before any finance charges are applied. You do not pay interest on your trade or down payment. As for the drive train extended service contract and the gap protection, those are optional items which are presented for your benefit but you do not have to purchase those unless you choose to do so. Our staff should have done a better job of explaining everything to you. We hope you can accept our apology.

July 02, 2014

EVERYTHING WENT WELL WALKED OUT ON SATURDAY BECAUSE OF PRICE , STOPPED BACK MONDAY AFTERNOON AND BOUGHT CAR. PRICE WAS GOOD FOR BOTH SIDES. I WAS IMPRESSED WITH IDAN AFTE More

by MACKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idan Shenhav
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

We are glad you found a great deal at our dealership! Enjoy your new vehicle. Thank you for your positive review!

July 01, 2014

Excellent Service I have dealt with this dealership for @13 years. I always get excellent service, good pricing and well qualified technicians. Everyone that I have com More

by Chrissy62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Schuller
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

It's terrific that you've had a great 13 years with us at Jeff Wyler Honda in Colerain! We truly appreciate your positive review and recommendations to your contacts. We look forward to helping you in the future again!

June 29, 2014

Lease for my 18 year old college-bound daughter Matt Bokeno went above & beyond to make us happy and get the lease my daughter could afford as did his manager, Hank Sykes. More

by kseale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

Thank you for your kind words regarding Matt and Hank! We are pleased your daughter got a great deal on a leased vehicle. Drive safely!

June 27, 2014

Service Jake Seitz was my Service Advisor and was very professional and friendly. As I did not have an appointment, he indicated it may be 1-1/2 to 2 hours wa More

by Judith L. Miller
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Seitz
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

It's wonderful that Jake serviced your vehicle quickly and efficiently! We hope your vehicle is continuing to run well. Thank you for your positive review!

June 26, 2014

Easiest car buying experience ever I walked in, traded in my current lease, and walked out with a new edition of the same model for a lot less than I was paying. I love the car - the c More

by DeborahM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Grigsby
Jul 08, 2014 -

Jeff Wyler Honda of Colerain responded

This is all great to hear! We are very pleased that you've only had positive experiences with us at Jeff Wyler. We value your trust in our services. Enjoy your NEW Honda CR-V!

June 23, 2014

Super I just started looking for a vehicle to replace my Nissan. I need a 4 wheel or all wheel drive. When I drove into the lot, Ash was standing outside More

by IreneCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2014 -

Jeff Wyler Honda of Colerain responded

We are so pleased we helped brighten up your week in the end! It is our hope that you continue to enjoy your Honda CR-V and stay safe on the road. Thank you for taking the time to write such a kind, detailed review of our Jeff Wyler dealership!

June 21, 2014

Bought new Honda Accord We were very happy with Ash, he was very friendly and worked very hard, and went out of his way to make sure the deal went through. From the beginning More

by dwehrle28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2014 -

Jeff Wyler Honda of Colerain responded

It's great to hear that Ash provided you and your son with a fun, pleasant car purchasing experience. We certainly hope to find you more great deals in the future! Drive safely and enjoy your new vehicle! Thank you.

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