I took my mom to pick up her 2004 Honda Accord from Jeff Wyler Honda on Colerain Ave. and was surprised to see the over charges on the bill that they handed her. We were informed that all Honda parts are a lot more expensive because they warranted and that all other, after market, parts usually have problems. They will get and install them for you but this was not offered at any time. As the service manager explained the bill, line by line, things did not make sense. A sensor went bad on the car and they listed on the bill that the labor to change the part was 61.00 and 580.00 for the part. On line everywhere we checked, at several auto part stores, the part was 58.00 and installed by two auto repair shops they would have charged 240.00. When asked why they charged at least double the price the manager told us that their parts are better, I can’t believe 10 times better. As the manager went down the list, a mechanic came up and told the service manager that there was a mistake on the bill because he only installed one set of bearings and the invoice showed two. If this guy would not have been around we would have been charged another 168.00 dollars. He continued going down the list and said that he couldn’t find anyone that carried her rotors for her car and had to install Honda rotors, which were three times more, there is 5 auto parts stores less than two miles away, which when I called, they had the rotors in stock, which means they didn’t try and lied about it.
The sad thing about this is that my dad was in the market to buy another Honda Accord but he will definitely not come to Jeff Wyler Honda’s location for anything. Nothing like someone lying to your face and they keep on smiling the whole time. I guess their strategy is to screw everyone because they won’t come back, how sad. I wouldn’t recommend this organization to anyone.