Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Honda of Colerain
Cincinnati, OH
2,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,116 reviews
January 13, 2014
My battery died during our recent cold snap. Drew looked at my history at Jeff Wyler and saw that I bought my current battery at Jeff Wyler. He said that it was still under warranty. Even though it was pror at my history at Jeff Wyler and saw that I bought my current battery at Jeff Wyler. He said that it was still under warranty. Even though it was prorated I ended up saving money by not having to pay full price. I appreciate his efforts and caring about saving me money. I will return. More
by mberwanger
Employees Worked With
Drew
January 09, 2014
I have a brand new 2013 Honda Civic (I've had it for 3 months), that is being leased from a Honda dealer in another state. As the weather started to warm back up from the deep freeze Cincinnati recently 3 months), that is being leased from a Honda dealer in another state. As the weather started to warm back up from the deep freeze Cincinnati recently had I noticed that my windshield washer fluid would only trickle out of the holes. There was no indication on my dashboard that my windshield washer fluid was low. When I called, they were very friendly on the phone and told me to bring it right up. I drove 30 minutes to get to the dealership only to be told that my windshield washer fluid was most likely frozen and that was all they would do. The service technician was not overly friendly nor rude, just said that they've had a lot of cars come in with frozen windshield washer fluid. Never did they ask to see what the fluid looked like when it trickled out or even opened my hood to make sure everything looked ok. When I questioned this, mentioning that it was no longer freezing outside, I was told to wait a few more days. I'm frustrated that they never looked under my hood and just assumed that because other cars have had frozen windshield washer fluid mine was too. Thanks for wasting my time and gas money driving an hour round trip. More
by jmk3590
Employees Worked With
unknown
January 08, 2014
Easy to get an appointment on my schedule. In on my appointment time, good lounge friendly informative staff Delmar Helton. Out quickly. Work appears to be good. appointment time, good lounge friendly informative staff Delmar Helton. Out quickly. Work appears to be good. More
by grannyday13
Employees Worked With
Elmer Helton
January 07, 2014
The inital sales rep I had was excellent but his manager Hank came over to try to help with pricing, cause I was not happy what he was trying to sell it to me for. Very rude, would not even look at me while Hank came over to try to help with pricing, cause I was not happy what he was trying to sell it to me for. Very rude, would not even look at me while discussing pricing. Literally was picking at his nails or looking around and would not look at me. Ended up leaving and buying exactly what I was looking for , at the right price, and with respect at Performance Honda! More
by conniep1313
January 06, 2014
I have rated Jeff Wyler Honda of Colerain a 5 out of 5 because my experience there was awesome! I was pleasantly greeted by a young man by the name of Demareay McDonald. He was competent, intelligent ab because my experience there was awesome! I was pleasantly greeted by a young man by the name of Demareay McDonald. He was competent, intelligent about the product, and very well spoken. I might have asked him a million questions about the car and he answered all of my questions completely and was very patient with me. As a female buying a new car alone, Demareay made me feel extremely comfortable. I did not feel like he was out to get in my pockets or anything of that nature. He listened to what I needed in a car and did not stray away from my specific needs. I felt I had his undivided attention and that he was genuinely interested in helping me get into the car of my dreams. I must say that by far this has been my best car buying experience and I will not be buying a car anywhere else besides Jeff Wyler Honda of Colerain, with Demareay McDonald as my salesman! I love my new car and I am happy with the deal that I made on my new 2014 Honda Civic Coupe EX! Thanks a bunch. Sincerely, Torrie Coston More
by Tigerlilly06
January 06, 2014
Customer service, price and overall experience is always exceptional at this dealership. The associate was very friendly and provided me with a thorough report of findings on my car. I love the Honda Accord exceptional at this dealership. The associate was very friendly and provided me with a thorough report of findings on my car. I love the Honda Accord and Jeff Wyler is helping me to keep my car in excellent condition. More
by Oceancanty
Employees Worked With
Brian Heisler
January 02, 2014
Dan was so helpful and really worked hard to get us a fantastic deal on our first ever brand new car! So glad to be rid of the old car and driving the new one! I would definitely recommend Jeff Wyler to fantastic deal on our first ever brand new car! So glad to be rid of the old car and driving the new one! I would definitely recommend Jeff Wyler to anyone who was in the market for a new car. Every time I was there I was treated like a special customer. Thanks! More
by aaronfleming564
January 01, 2014
They were very busy on New Years Eve, but still managed to get me taken care of in a reasonably timely manner. I was impressed with the staff and mechanic that went on a test drive with me to listen to a to get me taken care of in a reasonably timely manner. I was impressed with the staff and mechanic that went on a test drive with me to listen to a noise....his hunch of a loose heat shield was exactly right and they had my Odyssey fixed up in short order. More
by dynomike11
