Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Honda of Colerain
Cincinnati, OH
2,114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,114 reviews
December 30, 2013
My experience at Jeff Wyler Honda was exceptional, in particular the sales agent Jim Sweeney was outstanding. He not only answered my questions, but directed me to other resources for review. This was no particular the sales agent Jim Sweeney was outstanding. He not only answered my questions, but directed me to other resources for review. This was no pressure, all facts and pleasant. I would recomend Jim to anyone interested in a new Honda. He is no doubt an asset to the Wyler group. My wife and I were interested in the Honda Crosstour. I had visited other dealerships looked at the Crosstour and other vehicles. In a nutshell, I am approaching 60 and have developed a no nonsense approach to life and was dreading the process of purchasing a new car.. If you are there, look up Jim Sweeney at Jeff Wyler Honda. You'll be O.K. Kevin More
by anotetoschool
Employees Worked With
Jim Sweeney
December 27, 2013
I had an incredible experience of buying a new 2013 Honda Accord due to the stellar customer service of Ritch Greco. I highly recommend Ritch. He was outgoing, made me feel comfortable with the process, ga Accord due to the stellar customer service of Ritch Greco. I highly recommend Ritch. He was outgoing, made me feel comfortable with the process, gave me a great deal, and did not pressure me at any step of the way. In fact, he was sincere in his approach made sure my needs and my satisfaction were his main goals. He came through without a doubt. Thanks Ritch. More
by mwheat182
December 27, 2013
We have done business with Jeff Wyler Honda on numerous occasions. This was the second Honda that we bought from Larry Bonelli. Larry has been a pleasure in dealing with. We leased a CRV for my wife and a occasions. This was the second Honda that we bought from Larry Bonelli. Larry has been a pleasure in dealing with. We leased a CRV for my wife and a few months later we leased a Civic for myself. Larry throughout the process was fantastic as well as the finance people. I would reccomand Jeff Wyler Honda to my friends and family and to especially see Larry. We will be back next year when my sons vehicle is up for end of lease and I will be back to see Larry. You have a great team and I'm very happy with Larry. More
by Johnremaley
December 25, 2013
I leased a 2013 Civic and I couldn't be happier. Great customer service. Jim Sweeney was extremely knowledgeable and helpful. I would recommend this dealership to anyone. Thank you!! Great customer service. Jim Sweeney was extremely knowledgeable and helpful. I would recommend this dealership to anyone. Thank you!! More
by Gmeece
Employees Worked With
Jim Sweeney
December 24, 2013
I was in the market for a new Honda Civic. The first car I owned was a Honda Civic and I absolutely loved it. I decided I wanted to go back and get another Honda Civic for my next car. The staff at Jeff Wyl I owned was a Honda Civic and I absolutely loved it. I decided I wanted to go back and get another Honda Civic for my next car. The staff at Jeff Wyler Honda of Colerain was very friendly and knowledgeable. Giovanni was very helpful and friendly with helping me find my car. I would definitely recommend Jeff Wyler Honda of Colerain. More
by Risa12345
December 22, 2013
Fantastic lease of a 2014 Odyssey. Everyone was awesome. Price was the most competitive in the area as well. No games were played. Just great service. Will buy from again! Price was the most competitive in the area as well. No games were played. Just great service. Will buy from again! More
by DFISH1234
Employees Worked With
Tom Jones
December 21, 2013
My goal was to buy and negotiate a new 2013 Honda Accord online thru email due to my schedule. Unfortunately, I was unable to do this with Jeff Wyler Honda Colerain. I dealt exclusively with Conrad Barnes online thru email due to my schedule. Unfortunately, I was unable to do this with Jeff Wyler Honda Colerain. I dealt exclusively with Conrad Barnes. I received a decent initial price quote from Jeff Wyler Colerain. When I explained I received a better offer from a competing dealer, they stated they would absolutely beat the price and asked me to print off the quote and bring to the dealership. I politely requested that Conrad give me a quote online and send me an official offer via PDF file. I was told that he was not permitted due to this because it was against company policy (Jeff Wyler) to go lower than initial internet pricing unless it was in person at the dealership. I explained that several other dealerships (Performance and Kings Honda) had given me PDF official offers and hoped that they could do the same. Here was part of Conrad's response - "I can appreciate your position. I apoligize. We make it easy. You bring your quote with you and we beat it. It's that easy. I guess there is a reason why you don't want to do this but I'm not sure why. We will make it worth your while for stopping out." Then, I politely thanked him and stated I understand that he could not compete for my business. Conrad then stated, " I can compete and I WILL get you the best price by hundreds of dollars but I need you to bring these quotes in that you have. That's all. It's that easy. If it's this easy, I am confused why someone wouldn't take 15 minutes out of their schedule to save hundreds of dollars. You can bring them in on your phone or print them out. When someone isn't willing to do this to save additional money, there must be a reason. Thanks for the opportunity." I explained to him my reasoning for negotiating thru email and sent him the breakdown of the other dealer's OTD price. Finally, he explained that he thought I was using him as leverage to negotiate with other dealers and would not send me another offer thru email. I understand why dealership and Conrad wanted to get me into the dealership, but his tone was fairly passive aggressive and not polite. They wanted me in their in order for them to get the best price and did not want to lose my business. It is much harder for me to negotiate with other dealers if I have to physically drive and speak to each one. The internet / email negotiation takes away much of the control and ability to make the most money for the dealers. I would not recommend Jeff Wyler if you would like to negotiate online. More
by schoecmr
December 16, 2013
I gave Jeff Wyler Honda Colerain a 5 star rating overall because of the high degree of professionalism displayed by the staff while we test drove the Honda Accord. The customer experience is greatly influe because of the high degree of professionalism displayed by the staff while we test drove the Honda Accord. The customer experience is greatly influenced by the sales associate at any dealership. Both Kyle and Bridgett left an extremely favorable impression upon us during our buying experience. Kyle patiently helped us find the Accord with the options we wanted. He and Bridgett helped us get the deal we wanted. They made the experience as painless as possible. Keep up the great work! More
by jdammann
Employees Worked With
Internet Team
December 15, 2013
Appreciated the on-line experience. Tom was resposive and helpful. He came in on Sunday to let me test drive the car and answered all my husband and my questions. He did an exceptional job in making su and helpful. He came in on Sunday to let me test drive the car and answered all my husband and my questions. He did an exceptional job in making sure I was comfortable with the car and all the functions before we left the delarship. I would recommend an on-line experience again to a friend and escecially Tom as sales professional. More
by kloxterkamp
Employees Worked With
Tom Jones
