
Jeff Wyler Honda of Colerain
Cincinnati, OH
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The service advisor, John Morgan, made sure that prior service on the power steering was analyzed and the problem solved. All service requests along with a re-call action were handled as requested with n service on the power steering was analyzed and the problem solved. All service requests along with a re-call action were handled as requested with no surprises. The car was ready as predicted by the service advisor. Also, appreciated the service to provide ride assistance to my wife who dropped off the Accord for service. Thanks for following through on the service. I feel if any problems emerge with the service, that Wyler Honda will stand behind their service and make things right. More
Demareay "Dee" McDonald was superb! He went above and beyond to make sure I was taken care of, and was very patient and kind. He found exactly the car I wanted, and I love the car that I bought above and beyond to make sure I was taken care of, and was very patient and kind. He found exactly the car I wanted, and I love the car that I bought. I highly recommend him to anyone who is looking for a car. More
Both my wife and I felt that John Rogers was patient, helpful and thorough in his handling of the purchase of our new odyssey. We would highly recommend him to friends and family. helpful and thorough in his handling of the purchase of our new odyssey. We would highly recommend him to friends and family. More
Simply put, "D" McDonald and Jeff Wyler Honda are great people to deal with. Since I was driving to Jeff Wyler from out of town, I called "D" first with several specific questions. When pre are great people to deal with. Since I was driving to Jeff Wyler from out of town, I called "D" first with several specific questions. When presented with my questions, "D" promptly answered all of my questions with specific information. Upon arrival at the dealership, I was not disappointed. The car I wound up purchasing was exactly as "D" described and I got a fair value for my trade-in. Throughout the buying process, "D" and the rest of the folks at Wyler were very friendly and professional. I heartily recommend Jeff Wyler Honda and "D" McDonald to anyone considering a new or used car. More
After internet communication with Conrad, who quickly gave us quotes on a new 2013 CRV-EX, we went in to test drive. Conrad was not available that day so Bobby took over helping us. Bobby was a delight t gave us quotes on a new 2013 CRV-EX, we went in to test drive. Conrad was not available that day so Bobby took over helping us. Bobby was a delight to work with. We were smitten with the Titanium color CRV-EX but decided to check other colors. Bobby was willing bring any car right up to the showroom door or we could walk the car lot. Nice weather so we walked the lot. We've been to other dealerships and the sales person usually only wanted us to test drive whatever color and style was handy for them to go get. Maybe this is how they treat women customers, I don't know but we don't buy cars that way. Bobby showed us a Basque Red CRV-EXL and we changed our minds and bought this one. It cost more but we're really happy with this choice. This SUV is beautiful and rides like a dream. Chuck went over the new car price and our trade-in value and we're happy with the deal. Sean did the paperwork and made it quick and easy for us by explaining each sheet. They are all very personable to work with and we'll be recommending Jeff Wyler to others, no matter if it's new or used. We've also bought new vehicles from Jeff Wyler Kia and Jeff Wyler Nissan in the past. Will be returning in the future when it's time to trade in. More
I was very hesitant to start the shopping process because the sales person I had dealt with multiple times over the years had retired. When I arrived I was pleasantly surprised to be met by a very friendly the sales person I had dealt with multiple times over the years had retired. When I arrived I was pleasantly surprised to be met by a very friendly young man. More importantly, having a low key, non-agressive sales approach that won me over immediately. He was very attentive to my wants and needs as a consumer. Moreover, he continued throught the entire process to make me feel as if my needs as a customer were a top priority. A rare quality these days! I cannot say enough about this personable and professional young man, Demareay McDonald. He did everything he could possible do to make me feel comfortable with the car buying process. All other sales and management staff I encountered were very friendly as well. I left the dealership with a deal that I was completely happy with, and the exact car that I wanted. This, by far, was the easiest and most pleasant car buying experience I have ever had. Diane Brownlee More
Was looking for a nice used car. I went to Jeff Wyler on a referral from a friend. I was surprised to find very friendly, knowledgeable staff. Dave Hallon helped us tremendously. We ended up getting a great a referral from a friend. I was surprised to find very friendly, knowledgeable staff. Dave Hallon helped us tremendously. We ended up getting a great deal on a used Nissan. I will absolutely refer friends and family there in the future. When its time for a new car, I will be going back to Jeff Wyler Honda. Thanks for the help. More
John made the purchase of our new Honda Pilot very easy. He was excellent to work with and very professional. I believe we recieved a fair price for the vehicle and our trade in. I would rate my experience He was excellent to work with and very professional. I believe we recieved a fair price for the vehicle and our trade in. I would rate my experience as Excellent and would recommend Jeff Wyler to everyone I know. More
Went in to test drive a CR-V over the weekend and Dan was very helpful in finding the model I wanted and the color that I wanted. Dan was very professional and personable. He also was very knowledgeable abou very helpful in finding the model I wanted and the color that I wanted. Dan was very professional and personable. He also was very knowledgeable about my particular model. He made sure the process of purchasing the vehicle was very quick and painless. He got me over to Sean in finance very quickly. Sean was equally as professional and personable as Dan. He was very thorough in explaining what each form was for and answered all my questions. The financing was very quick and effortless. After the financing, the car was ready for me and Dan showed me all the features and how to set everything up. Dan was very knowledgeable about all the features my new CR-V. I was very happy with very aspect of the experience. I will definitely go back and buy from them again! More
This letter is to express how easy & trouble free Lannce Hargrove makes purchasing a vehicle from Jeff Wyler Honda, Car salesmen must know cars, But that alone will not make a good car salesman, Lannce Hargrove makes purchasing a vehicle from Jeff Wyler Honda, Car salesmen must know cars, But that alone will not make a good car salesman, Lannce is very personable, he has patience beyond endurance, and is very reliable. He does not make a promise he cannot deliver.The key characteristics of good car salesmen are the fact that they are engaging, likeable, enthusiastic, knowledgeable, and truthful. I send all of my clients to Lannce at Jeff Wyler Honda of Colerain because I know they will have a wonderful expierence purchasing a car. I wanted to take this opportunity to thank you for your excellent service which you have provided for my clients at American Family Insurance.You have always been extremely fair and trustworthy. You also stand behind every car purchased. I will continue to refer clients, friends and family to you with confidence! Thank you again Lannce! More