
Jeff Wyler Honda of Colerain
Cincinnati, OH
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They were 'Happy to see me walk in the door' ! Quickly asked what they could do for me. LISTENED TO THE CUSTOMER ! There was 'no' pushy 'add on package' of services forced onto my plate! I was very happy asked what they could do for me. LISTENED TO THE CUSTOMER ! There was 'no' pushy 'add on package' of services forced onto my plate! I was very happy with the slight discount given to me when my final repairs were re-gone-over before my 'FREE' car wash! Everyone in the service-writer-department was up-beat and I watched them all, male and female, give all the other customers the utmost respect while I watched them do their 'job-of-the-day! This is the reason I will be coming back for years to come. These guys in the service department are the backbone of the business. When I purchased both of my 2007 Honda's I was concerned about the service part of the Jeff Wyler - Honda Dealership on Colerain. After experiencing 4+ years of great experiences in the 'service department' I am going to purchase two additional Top-of-the-line Honda's for my wife and I. The sales department will have to do without my trade-in's! I am going to give them to my children, because I expect them to follow me in my footsteps by continuing to do business with this team of 'great people' at this dealership! Once my first two Honda's have fulfilled the needs of my kids, they will have had the chance to experience the service department at this dealership and see the reason to walk up front and purchase new Honda's from a business they can trust to be there for them for years to come. Thanks guys! (I'm a tough guy to impress, but your doing it!) PS: Larry Bonelli,-Sales Rep., I'll be looking for you in the near future. One of the 'SERVICE GUYS' (Brian Heisler) recommended you. Happy customer, Jon D. More
I CAME IN TO BUY A NEW CAR AND I AM VERY IMPRESSED WITH THE SERVICE I WAS GIVING. MY SALESPERSON JIM WILSON WELCOME ME AS SOON AS I WALKED IN. HE TREATED ME WITH THE UP MOST RESPECT AND WAS CONCERNED WITH THE SERVICE I WAS GIVING. MY SALESPERSON JIM WILSON WELCOME ME AS SOON AS I WALKED IN. HE TREATED ME WITH THE UP MOST RESPECT AND WAS CONCERNED WITH MY NEEDS. HE SHOWED ME A FEW DIFFERENT CARS AND NEVERED RUSHED ME HE WAS VERY PATIENCE HE LISTED AND UNDERSTOOD ALL OF MY NEEDS AND WANTS. I WILL REFER ALL OF MY CLOSEST FREINDS AND FAMILY TO THIS DEALERSHIP AND TO JIM WILSON. IT WAS THE BEST BUYING EXERIENCE I HAVE EVER HAD. JIM PUT ME IN THE CAR OF MY DREAMS SOMETHING THAT WAS GREAT FOR MY HUSBAND AND TWO KIDS. I AM VERY PLEASED WITH THE OVERALL EXPERIENCE AND WILL ALWAYS BUY MY CARS AT THIS DEALERSHIP. More
We were just beginning our search, when we went to the dealership, to drive the Accord. We had done quite a bit of research, but Al pointed out some things we didn't know, both about the Accord and the co dealership, to drive the Accord. We had done quite a bit of research, but Al pointed out some things we didn't know, both about the Accord and the competitors. Al was very low pressure, and allowed us to make our own decision. And, we certainly are extremely happy with our decision. I would highly recomend the dealership, as the whole staff treated as well as Al did, we will tell everyone of our experiance. More
I needed replacement bulbs for my dashboard that I was unable to get at Autozone or KOI. I called Ash Mall on the and he immediately connected me with someone who was able to determine which bulbs I need unable to get at Autozone or KOI. I called Ash Mall on the and he immediately connected me with someone who was able to determine which bulbs I needed and two days later he called and they were available. More
I have had experience with several other Honda Dealers. Jeff Wyler on Colerain has given me the best experience. They have treated me with respect, have done the work expected and excelled at the service p Jeff Wyler on Colerain has given me the best experience. They have treated me with respect, have done the work expected and excelled at the service provided. After my first visit I went into the exectutive managers office. I told him that J Wyler Honda had my business and when I started looking for a new car I would begin my shopping there. Other dealers are closer and they are much further away in my mind. More
I purchased my first Honda Odyssey in 2004 from Performance Honda. When I first needed service I went to Jeff Wyler Colerain Honda because it was closer to my house. The Manager and Advisors made Performance Honda. When I first needed service I went to Jeff Wyler Colerain Honda because it was closer to my house. The Manager and Advisors made me feel like they knew me forever. At the time I had 9, 7, & 5 year old. Life was hectic. Once day I was just have a crazy day and the Service Manager came up to me and said, "What's wrong?, are you have a bad day". I can't remember what even happened on that day but he handed me a Target Gift Card. I was just shocked - for no reason I was just handed a gift card for Target. I have been going there since 2004 for all of my service. I did lease another van in 2007. I wouldn't have thought about buying anywhere else. The Service Dept is to thank for that. They have a great staff in the Service Dept and they never pressure sell for service I do not need. Nothing makes me more mad when a place lies to make a profit. I know when I go in there they are telling me what really needs to be done. Thanks Jeff Wyler Honda of Colerain! More
Service people are always friendly and quick to meet your needs. I have bought two cars from them and their sales team is extremely professional. The team at Jeff Wyler always seems to go out of there way to needs. I have bought two cars from them and their sales team is extremely professional. The team at Jeff Wyler always seems to go out of there way to make either the service experience or sales experience a comfortable one. More
I came in with a few questions and doing some research on three vehicles that I had narrowed down to. The Honda Odyssey was one. I spoke with a few people from the friendly staff and then met the General S three vehicles that I had narrowed down to. The Honda Odyssey was one. I spoke with a few people from the friendly staff and then met the General Sales Manager Mike Jasper. I have never had such a pleasant experience at a car dealership, especially when I told them I wasn't prepared to purchase yet. Mike and his staff with their no pressure approach have never allowed me to shop so comfortabley. I am coming back this weekend to buy my new Odyssey. I can't wait. Thanks guys. More
As always, John took care of me and my car. I really feel like I belong there. I had a couple of small problems and maintenance to be done. John took care of all my problems and fixed a couple of other thing like I belong there. I had a couple of small problems and maintenance to be done. John took care of all my problems and fixed a couple of other things I hadn't noticed, amazing. The car was done right very quickly! Thank you, John! More
Always always Great! Fast, Friendly and get the job done right when other's could not. I can't say enough about how positive my experiences have been at Jeff Wyler Honda! I did not purchase my Honda at Je right when other's could not. I can't say enough about how positive my experiences have been at Jeff Wyler Honda! I did not purchase my Honda at Jeff Wyler but started taking my vehicle there when the dealership where I purchased it did not provide acceptable service More