Jeff Wyler Honda of Colerain

In shopping for a new car we were almost set to buy a Chevy Malibu and had found the right dealer; then we saw the Honda Accord at the car show and decided to consider it as well. In our search for a Ho Chevy Malibu and had found the right dealer; then we saw the Honda Accord at the car show and decided to consider it as well. In our search for a Honda dealer and the car we wanted to see, we found the internet and email to be very convenient. That's how we met our internet salesman, Marty Addison. A quick response from him that even included a clear price quote convinced us to pay him a visit. We test drove an new Accord and we found Marty to be very personable and knowlegeable about the car. Still undecided about which car or Honda dealer to choose, we continued to shop and checked out three other Honda dealers. None was able to impress us enough to want to deal with them instead of Marty - meaning, they they did not beat his price. We went back to the Chevy dealer, and then back to Honda of Colerain and met with Marty again. We left with a new Honda Accord and have no regrets. So, if you are looking for the best price and a friendly, knowledgeable salesman with sense of humor, ask for Marty Addison. By the way, on this survey, I had given the 'Quality of Work' a rating of 'N/A' thinking it applies to service work which I have yet to experience at this dealership. But then I decided it should apply to Marty and rated it '5'. Marty does quality work for the dealership. More

We purchased our Honda Odyssey one year ago. We are completely satisfied with the performance of the vehicle. Since the Odyessy was the number one rated mini-van on the market I decided to learn more. completely satisfied with the performance of the vehicle. Since the Odyessy was the number one rated mini-van on the market I decided to learn more. After the sales presentation by Mr. Addison, including a test drive,it was easy to make the decision to purchase the Odyssey. Mr. Addison was very knowledgeable about the operation, features and power train functions,and demonstrated them in an understandable manner. He spent several hours with us in demonstrating the vehicle and arranging financing that we could manage. After our experience with Mr. Addison we felt very secure in recommending him to our daughter.We had confidence that he would treat her fairly and honestly, she also purchased a vehicle from Jeff Wyler Honda SERVICE: I had two warranty service request. I explained to Matt Bergelt that the brakes were soft and the front end klunked. Without further info fom me he said that he would have it checked, he did they fixed the master cylinder and replaced a strut. Problem resolved without further ado. Mr Bergelt was courteous, knowledgeable in all encounters. My thanks and commendations to all at Jeff Wyler Honda More

very pleasant dealing with Charley. prompt responses to on-line requests for info and pricing. easy to deal with. would and have recommended Charley to associates looking to acquire a Honda without the h on-line requests for info and pricing. easy to deal with. would and have recommended Charley to associates looking to acquire a Honda without the hassle of going into showroom. this is absolutely the best car buying or leasing experience we have ever had. give her a raise! More

Friendly professional staff. No pressure sales. Friendly professional staff. No pressure sales. Purchased a new civic. We are repeat customers at this dealership and received excellent treatment ea Friendly professional staff. No pressure sales. Purchased a new civic. We are repeat customers at this dealership and received excellent treatment each time. They have a great selection of vehicles. Sales staff returned phone inquiries promtly with correct information. More

From the mid 90's up until my last servicing of our 2002 Accord, I have been very satisfied with the your over all service. In the Quarter4 '08 I had timing belt replaced and the 90K maintenance perform. Pr Accord, I have been very satisfied with the your over all service. In the Quarter4 '08 I had timing belt replaced and the 90K maintenance perform. Prior to bringing in my 2002 Accord, it was functioning perfectly. When I picked up the car, I noticed that the engine sounded different; a deeper noise which was more apparent when the engine was cold and also when the the car was idling or put in reverse. In addtion, a belt was sometimes squealing which occasionally created some stearing issues. A couple of weeks later, I return to the service department to correct the problems; the belt was adjusted and I advised about what as to what was required to fix the engine noise. I was not sure that some bearings associated with the timing were the answer. Within another couple of weeks, and while driving on the expressway, a sudden racket was heard coming from under the hood. This turned out to be the brand new power steering belt fraying. As soon as possible, the car was brought to your service center and the belt was replaced. About a month ago, I noticed that the fraying of the belt had actally generated a hole in the soft blanket lining the hood. I have not proceeded with what was recommended for alleviating the excess engine noise, because I do not have the confidence that the suggested repair would fix the problem. Major problem with our last major service. When I brought our 2002 Accord in for the services designated above, the car was running perfectly. After spending over $1100 for timing belt replacement and 90K routine maintenance, I now had a car that was not performing in the same manner as it was prior to servicing. Now, I was expected to pay for a repair that did not exist to begin with. To say the least, I am definitely not satisfied. This vehicle was purchased and routinely serviced at Jeff Wyler Colerain. We have had timing belts replaced and other services performed on 1986 and 1990 Honda Accords without any problems. Also, we have purchased 2007 Accord from your facility and the routine maintenance performed by your service department. At this point I have serious reservations about having future services performed at this location. More

I like the fact that you are close (just off RR HWY) and not at one of the HUGE traffic filled car malls. Like to be able to run to Target while I wait for service. Like being able to schedule oil changes not at one of the HUGE traffic filled car malls. Like to be able to run to Target while I wait for service. Like being able to schedule oil changes etc. We have now bought 2 cars from you all and are pleased with both. everything was straight forward and easy. With our schedules that is important. Thanks, Kathy Lemasters More

They installed new windshield wiper blades and washed my car. Much appreciated. They were prompt, friendly and courteous. I did not purchase my car from this dealer but plan to service it there. I car. Much appreciated. They were prompt, friendly and courteous. I did not purchase my car from this dealer but plan to service it there. I brought my previous Accord here for service. More

We purchsed our Honda in late fall from Jeff Wyler and returned in December for the first Oil Change. The staff quickly and efficiently waited on us as we entered the service area. I have always had mai returned in December for the first Oil Change. The staff quickly and efficiently waited on us as we entered the service area. I have always had maitenance on my vehicles done at the dealership if at all possible, and have had good and bad experiences. This is our first Honda purchase and it was purchased for our college bound daughter and I ask her to handle the check in and the service request to prepare her for when she is away at college and may need automotive service. There was ample opportunity for the service clerk to dismiss a 17 year old, however he was just as courteous and efficient as if she were a more mature customer. He took the time to explain the service manual and service history book that came with her car, and quickly moved her car to the service area and work was completed in a very timely manner. And a major plus for us is the Saturday service hours. We must travel from Greensburg Indiana for service, and with work and school, Saturday service hours was one of the deciding factors on purchase location. I believe in the phylosophy that if the dealer sells the car they should be the first choice for service. The only thing better would be a full service Honda dealership in Greensburg. More

The customer service was superior and the sales associates were very attentive. They showed me many options in my price range with amenities that I was looking for. They made the price work and wan associates were very attentive. They showed me many options in my price range with amenities that I was looking for. They made the price work and wanted to work with me to sell a car. I would recommend this dealership to anyone and plan to come back again when I need a new vehicle. More