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Jeff Wyler Honda of Colerain
Cincinnati, OH
2,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,116 reviews
September 14, 2017
Good Job Matt Mize ! My wife and I dropped our CRV off for a oil change and went to lunch with her sister who has been thinking about buying a new car. WE took her back to My wife and I dropped our CRV off for a oil change and went to lunch with her sister who has been thinking about buying a new car. WE took her back to the dealership and we both left in new Civics.This was our fifth purchase from Wyler Honda and found our salesmen for the next one in Matt Mize. More
by Hoss
Employees Worked With
Matthew Mize
September 13, 2017
Bad Service Bought a Honda 2007 Ridgeline from Colerain Honda new. Have taken it to them for all service. Oil changes, timing belt, water pump, everything but new Bought a Honda 2007 Ridgeline from Colerain Honda new. Have taken it to them for all service. Oil changes, timing belt, water pump, everything but new tires. Went for my last service, oil change, multi point inspection (which includes checking fluids) and they failed to noticed that there was no coolant in the car. Air went out on the way home and the next day engine and several other lights came on. At no point did I see fluid leaking on the ground or steam come from engine, so it must have been empty before I left shop. Had to replace the engine. Over $6000. What I don't understand is the fact that I just had it at Colerain Honda for service and they MISSED this. When I called they were willing to replace engine for a fee, but could not or would not explain how this was missed in a service appointment less then 12 hours earlier. I know a car needs certain things to keep running and we brought it to Honda for all the service because when we bought it new they said if we did they would stand behind it 100%. Needless to say we had the work done elsewhere because we no longer trust Honda. #willnevergobacktocolerainhonda #tellingeveryoneaboutcolerainhonda #colerainhondadiduswrong #colerainhondadidnotkeeptheirword Kelly Sizemore More
by mksizemore
Employees Worked With
John, Lewin
September 13, 2017
Great experience!! Thank you Brian for coming on your day off to get us in a great car.You all were very helpful and friendly. I will recommend yall to others Thank you Brian for coming on your day off to get us in a great car.You all were very helpful and friendly. I will recommend yall to others More
by Kimberly J Kitts
Employees Worked With
Brian Schuchart
September 10, 2017
Brandon Turner made our experience enjoyable. Brandon and the whole staff made the car buying easy and enjoyable. This is the second car that I've purchased at Jeff Wyler Colerain, I'm a customer Brandon and the whole staff made the car buying easy and enjoyable. This is the second car that I've purchased at Jeff Wyler Colerain, I'm a customer for life with this level of service! Great job guys, keep up this level of customer service !!! More
by Joe Afternoon Eken
Employees Worked With
Brandon Turner
September 08, 2017
Excellent communication On this visit I worked with Greg Frede to have my 2014 Honda Accord serviced. He has excellent customer service skills. He went into detail as to the On this visit I worked with Greg Frede to have my 2014 Honda Accord serviced. He has excellent customer service skills. He went into detail as to the service that was preformed and what to expect additional service was required based on the recall. They estimated the service to take about an hour to complete and it was right at 55 minutes. Overall I was very pleased with the experience. More
by WhatWhy
Employees Worked With
Greg Frede
September 02, 2017
Byron was very helpful in my purchase Byron , worked extremey hard to see that I left the dealership with the vehicle I wanted, also he had a very nice personality/ great job Marty Newman Byron , worked extremey hard to see that I left the dealership with the vehicle I wanted, also he had a very nice personality/ great job Marty Newman More
by myair123
Employees Worked With
Byron Brown
September 01, 2017
One happy client Brandon Turner is a terrific car sales person! He is patient. He listens. He does not waste time. He knows the cars and is able to explain to this Brandon Turner is a terrific car sales person! He is patient. He listens. He does not waste time. He knows the cars and is able to explain to this "lay person" what I needed to know. He and Matt Brady went the extra mile to get the car I wanted at a reasonable price. Alan Turner was great also! After surviving a terrible wreck in a 2014 CRV, all I wanted was another CRV to feel safe! I am sooo happy with my car and my experience at Jeff Wyler! Thank you! More
by SSM
Employees Worked With
Brandon Turner, Alan Turner, Matt Brady
August 30, 2017
Buying out my lease. My salesman , Brandon Turner, and his manager, Matt Brady, were very polite and helpful. I first spoke with them when the car was in for routine servi My salesman , Brandon Turner, and his manager, Matt Brady, were very polite and helpful. I first spoke with them when the car was in for routine service. I explained I would be paying cash and how the car was to be titled. I was told if I called ahead of time the paper work would be started before I came in. I called the day before and made an appointment. This should have been a simple transaction, a transfer of title. It wasn't! It took almost 2 hours to complete the paperwork. Even the finance rep didn't seem to be familiar with the basic legal document he was presented with to complete the transfer. Everyone was very courteous throughout but I felt the whole process was handled very inefficiently . More
by Fitlady
Employees Worked With
Brandon Turner, Matt Brady, finance rep
August 29, 2017
A good helping hand I'm the new driver. I don't know a lot about cars. My salesman was patient and help me to understand what I need in a car. He was very helpful. I woul I'm the new driver. I don't know a lot about cars. My salesman was patient and help me to understand what I need in a car. He was very helpful. I would like to say thank you for all your help. He is a nice guy and work very hard to make me happy. More
by Wysuki
Employees Worked With
Stacy Cooper
August 29, 2017
My 2018 Honda Oddysey I love Jeff Wyler Colerain. Matt Mize is the best salesperson ever! He truly cares about people's needs. As Foster parents we usually have at least I love Jeff Wyler Colerain. Matt Mize is the best salesperson ever! He truly cares about people's needs. As Foster parents we usually have at least 6 kids at a time. We needed reliable, economical transportation. Matt is awesome! More
by Sheila Meiners
Employees Worked With
Matt Mize
