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Jeff Wyler Honda of Colerain
Cincinnati, OH
2,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,117 reviews
November 08, 2016
Great and fast service! Great service team with a fast turnaround time! Wouldn't go anywhere else. Eddie was nice and polite and made sure that all of my needs were met. Great service team with a fast turnaround time! Wouldn't go anywhere else. Eddie was nice and polite and made sure that all of my needs were met. More
by Carli
Employees Worked With
Eddie Schmerr
November 05, 2016
Great service, great deal! I am a budget conscious mom of 2 and Chris Reinhart got me a great deal. He put us in a car that met our needs and fit our price point. My husband wil I am a budget conscious mom of 2 and Chris Reinhart got me a great deal. He put us in a car that met our needs and fit our price point. My husband will be going back to look at the new HRVs for himself. More
by Alicia Trenkamp
Employees Worked With
Chris Reinhart
November 01, 2016
2017 Honda Accord Hybrid My experience was excellent at Jeff Wyler Honda of Colerain. Brian Schuchart and his manager were awesome and we could not have asked for better! Than My experience was excellent at Jeff Wyler Honda of Colerain. Brian Schuchart and his manager were awesome and we could not have asked for better! Thank you so much for all you did for us and I love my new car!!! More
by mama8587
Employees Worked With
Brian Schuchart
November 01, 2016
GREAT SERVICE! We always take our hondas to this dealer for service. Greg always takes the time to make sure the services we need are correct. GREAT PEOPLE, GREAT SE We always take our hondas to this dealer for service. Greg always takes the time to make sure the services we need are correct. GREAT PEOPLE, GREAT SERVICE! More
by mathrem
Employees Worked With
Greg in service
October 26, 2016
Oil change Chuck was awesome! I was able to get in and out when I was dropping off my car and picking it up. It was also very clean. Chuck was awesome! I was able to get in and out when I was dropping off my car and picking it up. It was also very clean. More
by Jmewmg
Employees Worked With
Chuck
October 26, 2016
excellent and friendly customer care I would like to say that Byron Brown made spending money a pleasure. He was such a pleasure to work with, his professionalism and personality made thi I would like to say that Byron Brown made spending money a pleasure. He was such a pleasure to work with, his professionalism and personality made this transaction very nice. I would also like to shout out Keith Davis for his excellent customer service skill also. Jeff Wyler Honda you have 2 great people representing your company More
by alicemae516
Employees Worked With
Byron Brown, Keith Davis, Byron Brown, Keith Davis
October 24, 2016
Worst sales experience I've had First of all, I had exchanged multiple emails with Tom Friede and he always responded in a timely manner. I stopped in to the dealer to get my truck a First of all, I had exchanged multiple emails with Tom Friede and he always responded in a timely manner. I stopped in to the dealer to get my truck appraised and was told Tom was on vacation. I spoke to Aaron Frisk and a sales manager (whom I can't remember his name). I was told by the sales manager that I "would be wasting his time" if he could get me the price I wanted for my trade and not make a deal TODAY. Really? It seemed they were desperate to make a deal. This left me with a bad impression - remember, this was the first time I stepped into the dealership! The manager and I got into a "heated discussion" right in the middle of the showroom. After all this, he agreed to appraise my truck, and it was a strong offer. There was no way I was going to do business with them. Very unprofessional. I couldn't get out of there fast enough. I hope this review is seen by the upper management. I will NOT recommend ANY Wyler dealership to any of my friends and family. More
by Wayne M.
Employees Worked With
Aaron Frisk and another sales manager (can't remeber his name), Thomas Frede
October 23, 2016
This dealership is so helpful! I had a great experience with this dealership. They were so helpful. Stacy was very helpful and kind. I'd recommend this dealership to anyone! I had a great experience with this dealership. They were so helpful. Stacy was very helpful and kind. I'd recommend this dealership to anyone! More
by Megan Jeffries
Employees Worked With
Stacy Cooper
October 20, 2016
Good job Paul ! Paul was very helpful in getting the deal done. Very neat and tidy man. Really seems to know his job very well ! My daughter is thrilled. Paul was very helpful in getting the deal done. Very neat and tidy man. Really seems to know his job very well ! My daughter is thrilled. More
by JudySimcoe
Employees Worked With
Paul Finn
October 20, 2016
Buyer Beware! Bought a new 2016 CRV from them and after signing all the paperwork, before driving the car of the lot, me and my wife discovered 3 to 4 inches long Bought a new 2016 CRV from them and after signing all the paperwork, before driving the car of the lot, me and my wife discovered 3 to 4 inches long scratch on the gas cover OURSELVES. This was after their supposedly detailing. Brought it to the car sales and this was brought to a manager who walked through us and drove the car back to the shop again, but did not speak with us at all. The car came back with the scratch still on, but the with gas cover having additional color variation since the shop tried to buff it off but failed, and leaving additional damage. The car sales promised that we can have the scratch repaired at our local dealer since we drove 200 miles over to buy the car. However, when I called back later on asking what I should tell my local dealer in order to have it fixed, I was told what the rep told me was his own words, the manager won't honor it! What's worse than that, I've further discovered tons of scratches on the chrome pieces on both of the triangular Windows near the rear end of the car. It appears that when they were trying to take the protective film off the car, they used something real hard and scratched the two pieces all over! Even with what they've done, I still have some protective films on the chrome pieces left. I was later on contacted by the sales who sold me the car over the internet (Justin Sanders) claiming not remember the car having any scratches. The truth is, he wasn't even there to deliver the car to me that day (never even seen the car himself). The car was delivered by another sales (Paul Finn) who told me that Justin Sanders isn't in that day. Not to mention never being able to reach their financial guy through any possible way AFTER the sales. Calls, voice messages, and emails all not returned. BE VERY CAREFUL choosing the dealer you want to deal with, and take the negative reviews you can find on this dealer (google, yelp, cars.com, edmund, ect) very seriously before making your decisions. More
by Kyle
Employees Worked With
Alan Turner, Justin Sanders, Paul Finn
