
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Al was great Al Sanders met us in the parking lot and took us through the whole process. We left with what we wanted. I'm still unsure about the extended warrant Al Sanders met us in the parking lot and took us through the whole process. We left with what we wanted. I'm still unsure about the extended warranty we got (this was with the finance manager and not Al), but I made the call based on the numbers and I think it was good. Again, great experience with a salesman who understands that we both need to be happy to make a deal. More
Things really worked out in the end, thanks to Tad. My first impression with Jeff Wyler Honda was not great- but Tad Miller went above and beyond to fix that. I was in need of a new car after mine was My first impression with Jeff Wyler Honda was not great- but Tad Miller went above and beyond to fix that. I was in need of a new car after mine was in a car accident and the insurance company deemed it totaled, so time was ticking for a replacement. After talking to a sales rep online, and obtaining a quote, I decided to visit Jeff Wyler Honda. Now the online sales rep failed to mention the quote he gave me was the purchase price of the vehicle and not the leasing price, even though that's what I asked for. We were referred to Tad Miller to help us out (the internet rep was not it the office). I test drove a similar model to the car I had the quote for, and was hooked. With quote price in hand we sat down to hash out the deal. Tad informed us that the price we were quoted, which we thought was the lease price (because that's what I had asked for) was in fact the purchase price. Which meant the online sales guy made a mistake in offering that quote. Things got a little heated here, I felt that Jeff Wyler Honda should honor the quote they gave me. Tad worked really hard to adjust the deal to make it fit what I was after. After a very long back and forth and 2 "closers" later, we finally settled on an appropriate deal. My car had to have the monitor replaced in it, so I was unable to drive it off the lot that day. Tad was nice enough to give me a loaner car to drive around in the mean time, with the understanding that my car would be done by the weekend. Tad called every couple of days to update me on the status of my vehicle. He checked to make sure the loaner car was still working for me. Saturday rolled around and Tad informed me that the maintenance crew ordered the wrong part and that I would have the loaner car until my car was done. After the debacle with the online quote and my car being in maintenance for a full week. Tad was generous enough to upgrade the floor mats for all the trouble. He even called the next day to make sure the new car was working out for me. This was such a big gesture to me, and made me believe that Tad went above and beyond to make sure we left Jeff Wyler Honda completely satisfied. More
Loving My 2017 Honda Accord Hybrid! Stopped in to check on just the color of a Honda Accord Hybrid as they didn't have any near me. Tad met with us, and we started talking about buying Stopped in to check on just the color of a Honda Accord Hybrid as they didn't have any near me. Tad met with us, and we started talking about buying that day. We had a few back-and-forths with the pricing, but eventually got it all figured out. Once the insurance company declared it totaled, I called Tad to have them finalize the paperwork and add the accessories. Tad really did a good job making me feel important, even going so far as to send pictures of the tint options and the car along the way. He's definitely got a knack for customer service, and while Cincinnati is a bit of a trek for a car (since we live near Fort Knox) I'll certainly tell friends who live around there to check with him if they're shopping around. More
Very Good experience buying Honda Odyssey Chris was great to work with at Jeff Wyler Honda of Colerain. He was very friendly during our visit and before our visit in terms of our communication Chris was great to work with at Jeff Wyler Honda of Colerain. He was very friendly during our visit and before our visit in terms of our communication of inventory that they had in stock. He took a lot of time with us in terms of letting us test drive everything we wanted by ourselves and gave no pressure to us while we talked to him about different options of vehicles that fit our needs before ultimately deciding on an Odyssey. He bent over backwards to make sure we were satisfied with our purchase, definitely more than he probably should have but he has established a great connection with us for life. Jim DeMark More
Great place great people great deal Robert E Starks and the whole team at Jeff Wyler Honda were great and very attentive. Had a great experience buying my wife her first car Robert E Starks and the whole team at Jeff Wyler Honda were great and very attentive. Had a great experience buying my wife her first car More
Rocky Whicker I have taken my new 2016 Civic to service department Greg Frede service advisor yeah absolutely made my day I wish all people was like Greg friendly s I have taken my new 2016 Civic to service department Greg Frede service advisor yeah absolutely made my day I wish all people was like Greg friendly smart intelligent absolutely nice to work with thanks for the cleanest of my car you said an hour it was done in an hour thank you very much I will be back Rocky More
Great Experience Working with Chris Reinhart was a very pleasant experience. He was very friendly and understanding when negotiating the purchase price for a new CRV Working with Chris Reinhart was a very pleasant experience. He was very friendly and understanding when negotiating the purchase price for a new CRV that was acceptable to us. Chris was very thorough in explaining the functions of our new CRV. He has a great personality and is a very good asset to Jeff Wyler Honda. More
Bought a certified Honda Accord Byron was so helpful in answering questions. He took me down the street to be able to compare two models I was considering. After I decided to purchas Byron was so helpful in answering questions. He took me down the street to be able to compare two models I was considering. After I decided to purchase he helped make the process as quick as possible. More
Very good experience buying a Certified Preowned Honda Pilot Dealing with Bradley Hardin was straight forward and pleasant. He was very accommodating and respectful. The dealership in general was friendly and pr Dealing with Bradley Hardin was straight forward and pleasant. He was very accommodating and respectful. The dealership in general was friendly and professional. We reached a satisfactory agreement on price and I have exactly the car I was looking for. I paid a little more than I expected but believe that the Certified Preowned Warranty is well worth the extra More
Credit when credit wasnt possible! Brian Schuchart, was great he didnt give me any bogus bs. Straight to the point gave me what I wanted. Even gave me leather interior because mine w Brian Schuchart, was great he didnt give me any bogus bs. Straight to the point gave me what I wanted. Even gave me leather interior because mine was mangled. More