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Jeff Wyler Honda of Colerain
Cincinnati, OH
2,114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,114 reviews
June 06, 2016
Another New Honda Had the pleasure of once again working with the great folks at Jeff Wyler Honda Colerain today when I traded in my old Honda Accord for a newer model. Had the pleasure of once again working with the great folks at Jeff Wyler Honda Colerain today when I traded in my old Honda Accord for a newer model. Had the pleasure of working with their salesman, Tom Frede. He made the purchase an easy one and was very helpful and patient in showing me all of the new features on my new model. I have been dealing with the Jeff Wyler Auto family for 20 years now and would highly recommend them to everyone. Their service department is also wonderful and the only one I will let service my cars. Marcelo in Fiancé was great as well to work with. More
by pjmace46
Employees Worked With
Marcello Gray, Thomas Frede
June 05, 2016
My first Honda Overall, I am satisfied with my new Honda and the purchase experience. Salesmen, the financial and allstate reps, as well as the office staff were all Overall, I am satisfied with my new Honda and the purchase experience. Salesmen, the financial and allstate reps, as well as the office staff were all friendly. Tom Frede patiently worked with me during my car buying experience. He offered a second test drive so my mom and boyfriend could see the car and also reviewed all of the important features of the car after the purchase. All my questions were answered in a timely manner. More
by Kat A
Employees Worked With
Thomas Frede
June 03, 2016
Service is always top notch! The service department always goes above and beyond in explaining the details of maintenance that is due. They are very knowledgeable, professional a The service department always goes above and beyond in explaining the details of maintenance that is due. They are very knowledgeable, professional and treat every customer with the utmost respect, More
by Jeff Kuhlman
Employees Worked With
Greg (service)
June 02, 2016
Leased a brand new car. Brian was bery helpful in working with me on final numbers. I didn't really understand certain portions of the quote/offer and I was a little hesitant Brian was bery helpful in working with me on final numbers. I didn't really understand certain portions of the quote/offer and I was a little hesitant, but we worked through it with his help. More
by Tyler712
Employees Worked With
Brian Schuchart
June 01, 2016
A huge Thanks! I love my new car. I am so satisfied with all the staff, the internet sales managers, Paul Finn, and others that I do not remember their names. Paul F I love my new car. I am so satisfied with all the staff, the internet sales managers, Paul Finn, and others that I do not remember their names. Paul Finn thanks for heling me, and answer all my phone calls and emails!! Justin thanks for all you did today too!! Thanks!! More
by Osmaida
Employees Worked With
Internet Team, Justin Sanders, Paul Finn
June 01, 2016
Thanks Byron! I had a great experience shopping with not only Jeff Wyler Colerain and Byron Brown but everyone I crossed paths with. The staff was always patient an I had a great experience shopping with not only Jeff Wyler Colerain and Byron Brown but everyone I crossed paths with. The staff was always patient and helpful. More
by Chellyshelly
Employees Worked With
Idan Shenhav, Byron Brown
June 01, 2016
Smile at the Door Great feeling at the beginning of the showing when Jimmy and Justin both welcomed me at the door with a smile, and also at the end of the day when I w Great feeling at the beginning of the showing when Jimmy and Justin both welcomed me at the door with a smile, and also at the end of the day when I went out with a brand new vehicle :-) Made me feel really welcome, and even drove all the way to my home to drop off! @Jimmy, Glad that I could be your last ever sale, and congratulations on the promotion @Justin, Thanks for quickly and easily working with us, and congratulations on your marriage More
by harambe
Employees Worked With
Jimmy Singer, Justin Sanders
May 31, 2016
Buyer Beware! I have never been more frustrated or angered while trying to purchase a new car. I went to Jeff Wyler Honda of Colerain yesterday, Monday May 30, to I have never been more frustrated or angered while trying to purchase a new car. I went to Jeff Wyler Honda of Colerain yesterday, Monday May 30, to test drive a new Honda Pilot for the second time. There was only one available to drive and it was not the trim level I wanted to purchase. We test drove it anyway and proceeded to tell the salesman that this model was not what we wanted. He kept saying "what if I can get you a good deal with your trade in?" I continued to tell him no. When we arrived back at the dealership I told him I wanted a black Touring model. He proceeded to find one available at another Jeff Wyler location. Before we could discuss pricing and financing, he drove my trade in vehicle with me inside. While driving around, he kept making comments such as, "This is going to look so good for me that I am selling a Pilot off another lot." He also said, "This is great because I only need one more sale to get a bonus." I felt this to be very unprofessional. I had not committed to purchasing anything and his cockiness was sickening. When we went back in to the dealership to talk numbers, things got even worse. The unprofessional salesman took my information and then went back to talk about my application. When he returned with the "numbers," I was literally about to fall out of my chair with anger. My trade in value on Kelley Blue Book was an average of $10,000. They wanted to give me $5,000. On top of that, they were trying to sell me the Pilot for $4,000 over MSRP! I was furious. I told them I know what my car is worth and that is not even close. The manager then went out to my car and also drove it. He came back and said, "Sorry about that. The VIN number was coming up as an EX but yours is really an EX-L so we'll give you $8000." Sound like a scam?? I think so. How can a VIN number be wrong? It's like a social security number. I told them to forget the whole thing. I had no interest in doing business with scam artists. First, give me nothing for my trade in and then try to charge me OVER MSRP. They showed me no window sticker, no description of the charges - just a number they wrote on a piece of paper. When I went home, my husband and I priced the Touring on Honda's website and, yes, we were getting scammed by $4000. I am sickened by this whole experience. Jeff Wyler of Colerain is what gives car dealerships a bad name. I wasn't surprised when I read a few reviews down on this page and saw someone was overcharged by $4000 on a new Honda Civic. Just goes to show that it pays to do your own research. I knew when they showed me that price of $49,000 it was totally off. Go price it for yourself on Honda's website. Black, 2016, Touring. Not even close to $49,000 even when you add on several accessories. Please steer clear of this dealership. You will run into cocky, unprofessional sales people and scam artist managers. I know I will never step foot on another Jeff Wyler dealership lot. Ever. More
by CatMomOf2
Employees Worked With
Adam Heltemes, Zach Cramer
May 30, 2016
Great experience! We worked with Jim Sweeney who was great to work with. This is our first Honda and we love it. We will definitely buy another one. We worked with Jim Sweeney who was great to work with. This is our first Honda and we love it. We will definitely buy another one. More
by scopta
Employees Worked With
John Snelling, Jim Sweeney
May 28, 2016
Rocky and Dora Whicker Ginny Korb Service Advisor, He's a great person to work with. Not only did she do a great job on my new car but also made sure to was clean. I hope in Ginny Korb Service Advisor, He's a great person to work with. Not only did she do a great job on my new car but also made sure to was clean. I hope in the future I will have her again for all my service needs. Thanks for your Professional Service. More
by Rockelle 7
Employees Worked With
Ginny Korb
