Back

Jeff Wyler Honda of Colerain

Cincinnati, OH

4.5
2,116 Reviews

8950 Colerain Ave

Cincinnati, OH

45251

Directions

By Type

Showing 2,116 reviews

April 07, 2016

Worst Car Buying Experience Ever! My thoughts and experience can't be put into 25 words or less. The sales manager was RUDE and tried to intimidate me to buy today. More

by ceecee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idan Shenhav
May 02, 2016 -

Jeff Wyler Honda of Colerain responded

We would like to express our apologies for the bad experience you received while visiting our dealership. We are aware that they are working with you on this matter and we hope the issues get resolved. Thank you for taking the time to make us aware of what happened.

May 18, 2016 -

ceecee responded

Jeff Wyler's response is false. Their quote of, "We are aware that they are working with you on this matter and we hope the issues get resolved. " is not true. I sent them the details of my negative experience per their request after seeing this review, in an email, and received no response...not even an acknowledgment that this is not good practice. Bridgett and Anthony were the contacts that requested my complete review of the situation that day. As a trained mediator I realize there are two sides to every story and I guess Idan's was supported...not the consumer's. ...but then ask yourself - what do I have to gain from taking my time and energy into letting others know how I was treated...absolutely nothing.

April 06, 2016

Always good work I've been taking my Hondas to Wyler since 2003, and I've never been disappointed. Service is one of the primary reasons I've bought my cars there. More

by Seng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I never choose a particular person. They've all been excellent.
April 06, 2016

Great! Quick and easy in and out. Service explained. Nothing done that wasn't needed to be done. Made plans for future maintenance work to be done. More

by barszman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Strohofer
April 06, 2016

friendly and courteous Loved my visit to Jeff Wyler. Everything went very well. Got the car I believe is just right for me. It was a great experience. Bryon was very help More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello Gray, Byron Brown
April 05, 2016

Excellent Service Department, and Al's the best! Even though I don't live close to Jeff Wyler Honda, I like to take my car there for routine maintenance. Al Strohofer is friendly and efficient, and a More

by CRV-er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Strohofer
April 04, 2016

Great experience buying a car This was my first time buying a car, and I was a bit apprehensive about the experience. Justin was exceptionally helpful and informative throughout th More

by HondaFitOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sanders
April 02, 2016

Great buying experience! After speaking with other dealers, I decided to return to Jeff Wyler Colerain and specifically asked for Jimmy Singer, as he had made a lasting impres More

by JanH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Singer
April 02, 2016

Awesome salesman I must say I didn't believe car salesman really cared about helping their customer. However , Terrell proved me wrong. He made my car buying experienc More

by Parham4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Harris
April 02, 2016

Great Experience! I was really impressed with Bobby Grigsby! Very positive experience! Great customer service and attention to detail! I will definitely recommend him More

by Mycivic07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Grigsby
April 02, 2016

Professional, Pleasant and Perfect! Mr. Byron Brown! I'm sure you wish your showroom was filled with sales reps like him . Kind and thoughtful, accurate and professional, pleasant withou More

by Kytrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Brown
...
75
...