Jeff Wyler Honda of Colerain

Problem not resolved for a recall issue I took my 2007 Honda CRV in to have ALL locks repaired due to a recall and class action lawsuit. I thought the locks were all replaced as required by I took my 2007 Honda CRV in to have ALL locks repaired due to a recall and class action lawsuit. I thought the locks were all replaced as required by the recall. Only a few months after the repair was made I started having problems with the door lock. When I took the vehicle back to have it checked I was told that the lock could not be fixed since the timeframe had passed to have it replaced. I was also told by the technician that the lock HAD NOT been replaced as required by the recall and now it's too late to have it replaced due to the negligence of the dealership. So, now I have to pay for something that the dealer should have replaced/fixed in the first place. March 2016(Follow-up) So, I took my CRV back to the dealer and once again I got this song and dance and the door lock actuator was not fixed as promised by the manager of the dealership. So, I will just take my Honda(s) to another Honda dealer and get it serviced and have the door lock(s) repaired which should have been done in the first place. After a few lip service messages from the management at this dealership NOTHING was done. Just full of hot air. I was told that the managers wanted to meet with me and resolved my complaint and they were conveniently never available to meet with me when I arrived at the dealer which btw is a 30 minute drive for me. The door lock was never fixed. I ended up having the lock adjusted at another facility and it seems to be working although it should have been replaced by this dealership AS PROMISED and required according to the recall notice. I can only say that if you are going to do a job, do it right the first time and say what you mean and mean what you say! More

We just purchased our 4th car from Wyler Honda The minute I start thinking of a new car, I call Bobby Grigsby at Wyler Honda on Colerain Ave. He is personable and fun and really knows his stuff. The minute I start thinking of a new car, I call Bobby Grigsby at Wyler Honda on Colerain Ave. He is personable and fun and really knows his stuff. I am a firm negotiator (in my own mind) and Bobby always comes through for me. There's nobody else in Cincinnati that I would go to for a new or used car purchase. Another quick thank you to Joel Cooperstein! More

Excellent! The people at Jeff Wyler always treat me right! I would not think of going anywhere else to have my Civic mainained and serviced. The price is right The people at Jeff Wyler always treat me right! I would not think of going anywhere else to have my Civic mainained and serviced. The price is right, the people are friendly and the work is professional! More

we always go to Wyler Honda This is the fourth car we have leased through Wyler Honda of Colerain...this time Al Sanders assisted us. While it always seems to take several hours This is the fourth car we have leased through Wyler Honda of Colerain...this time Al Sanders assisted us. While it always seems to take several hours start-to-finish, Al kept the process moving and was very friendly and accommodating. Lee in the finance office was super-speedy, too. We will continue to go to Wyler Honda, and next time, I'll ask for Al! More

Good people. Excellent prices. This is the second Honda within a year that I have leased from this dealer and this salesman. They have provided me with a fair price and a no-nonsen This is the second Honda within a year that I have leased from this dealer and this salesman. They have provided me with a fair price and a no-nonsense experience at their store. They have avoided hidden charges that other dealers frequently use, and I appreciate that. I do recommend this dealer to anyone shopping for a new vehicle. More

I was taken care of thourghly. My salesperson, Byron Brown stood beside me 110 % to make sure I was happy and got what I wanted. I would recommend him to anybody. My salesperson, Byron Brown stood beside me 110 % to make sure I was happy and got what I wanted. I would recommend him to anybody. More