
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Service Visit Honda 2009 Civic Service representative greeted me immediately upon entering. Preset ice business was taken care of quickly. Service representative gave me the report Service representative greeted me immediately upon entering. Preset ice business was taken care of quickly. Service representative gave me the report on my car and did not talk down to me because I'm a woman. I was on my way in about an hour. Excellent service by the dealership. More
Recall repair Quick , prompt service. I received a recall notice for defective air bags in the mail and immediately called to make an appointment. The service techn Quick , prompt service. I received a recall notice for defective air bags in the mail and immediately called to make an appointment. The service technician was very helpful . More
Went to refinance our car because our lease was ending. We went to see about refinancing our car so we could buy it because our lease was ending in September. So Randi did a great job for us in making this We went to see about refinancing our car so we could buy it because our lease was ending in September. So Randi did a great job for us in making this happen. While we were there we had an oil change and transmission flushed. We got a great deal on car refinancing and service was great on car. The staff in the dealership and service department were very nice to us. More
Excellent service department I was pleasantly surprised by the friendliness and helpfulness of the service staff. This was my first visit to Jeff Wyler for service, and I expect I was pleasantly surprised by the friendliness and helpfulness of the service staff. This was my first visit to Jeff Wyler for service, and I expect to return. A great experience! More
Oil Change We went to Jeff Wyler for an oil change then to come to find out we needed more work done on the car. So we had half of it done today the rest in 3 mo We went to Jeff Wyler for an oil change then to come to find out we needed more work done on the car. So we had half of it done today the rest in 3 months. Al did a great job in getting my car done in a timely matter. More
Yet another GREAT experience @ Jeff Wyler Honda of Colerain We just bought our 2nd vehicle from Jeff Wyler Honda of Colerain. First one was a new 2003 Odyssey...LOVED every minute of it! Always had the best of We just bought our 2nd vehicle from Jeff Wyler Honda of Colerain. First one was a new 2003 Odyssey...LOVED every minute of it! Always had the best of service at my maintenance visits. Two days ago bought our brand new 2016 Honda Pilot Touring edition....and we couldn't be more pleased with the entire experience. From the time we went in to look at Pilots, until yesterday, when we went and picked it up....our Sales Associate, Byron Brown, and everyone we dealt with, went above and beyond to make sure we were 100% completely satisfied with our purchase....Byron explained and answered every question I had, and we didn't drive our Pilot off the lot until he had made sure we were totally satisfied and happy! Byron was friendly, helpful and completely professional, while still making us feel like we were old friends. I know all my maintenance visits and future dealings with this store will be top quality. More
What a difference The service section of this dealership truly deserves the title service. From the time you set an appointment, to when you are welcomed (what other s The service section of this dealership truly deserves the title service. From the time you set an appointment, to when you are welcomed (what other service center actually welcomes you with a smile?) to your final assessment, it is a calm and comfortable experience. I have to drive a bit to get here, but it's worth it. More
excellent sale representative. wow!!! I definitely love my sales representative Lisa Flinchbaugh. She is so kind and very helpful. Lisa not only worked hard to get me my lovely SUV, but sh I definitely love my sales representative Lisa Flinchbaugh. She is so kind and very helpful. Lisa not only worked hard to get me my lovely SUV, but she gave my all possible options and helped by explaining all the futures that I could get from every one of them. I would give Lisa 5 on a scale of 5 on every topic. Thanks Lisa. More
Hard Sell Technique I have been a customer of Jeff Wyler Honda on Colerain for @15 years. I have personally purchased 2 vehicles and recommended the dealership to my kids I have been a customer of Jeff Wyler Honda on Colerain for @15 years. I have personally purchased 2 vehicles and recommended the dealership to my kids who purchased vehicles from them. My son, however, had problems with "hard sell". Today, I went to Jeff Wyler because I had an offer to buy a vehicle in exchange for my loan. I have paid off my car, so I was curious as to what I would be offered and am considering buying a new car. I, too experienced the "hard sell". I am old school and buy nothing without researching and thinking about it. I told Adam that I was not ready to buy yet. However, I wanted to see the deal. When he realized that I was not going to buy, he pointed out a paper that I initialed stating that I would buy a car if a deal could be reached and another paper, apparently for a loan, that he had me sign. They were not explained that way to me. I was being coerced into buying. I am very disappointed with the selling techniques used at Jeff Wyler and will probably not buy a car from that dealership again. I was and am very upset about my encounter.. Jeff Wyler, you just lost one of your best customers More
Leasing a 2015 Honda Accord LX I have given an excellent rating to Jeff Wyler of Colerain because the people there were nice and extremely accommodating to my needs. Unlike the John I have given an excellent rating to Jeff Wyler of Colerain because the people there were nice and extremely accommodating to my needs. Unlike the John Wilkes Booth from your history books, the John Booth I dealt with was trustworthy and a great salesman. He came in early to work out a deal to work around my schedule. More