Jeff Wyler Nissan of Louisville

Very stressful So I purchased a car from Jeff Wyler around 9/24/18 . I worked with Eugene aka Geno. I was first given that my payments and apr would be at a certain So I purchased a car from Jeff Wyler around 9/24/18 . I worked with Eugene aka Geno. I was first given that my payments and apr would be at a certain amount With gap insurance and that was a complete lie my payment end of being more as well as apr. I was guaranteed a certain item on my car due to it was advertised and somehow was not on the vehicle so they honored that and with several attempts to reach geno and having to go up to the shop and getting the run arounds to get this taken care of I finally got this handled. On top of all this the payoff for my trade in vehicle has not been payed off as of today and it is 11/6/18 almost a whole two months later my previous credit lenders have been harassing me closing my access to my money and messing my credit up all because they fail to handle their job by making sure everything is complete so that they can get there money . Come to find out financial manager micheal Ross never had me fill out gap form for my new present credit loan company so that everything could go through . So after returning to office to sign that form thinking everything would be ok from here forward . A payoff is finally sent but come to find out was 74 dollars short . So the bank is holding the check and waiting on the shortage of payoff. After attempting to get ahold to someone at the dealership no one answers the phone or return messages and this is confirmed through my other credit loan union as well . I talk to a financial manager Phillip and he states that he will cut a check for 74 dollars 0n 10/24/18 again it’s 11/06/18 and still no check has been sent to my credit union to payoff my exsisting loan making it look as if I have not paid on trading car and is still currently open . I am so fustrated and feel that I keep getting the run around I don’t know what to believe now . Such a horrible experience ......, Kristal Martin More

First time car buying experience was hassle-free I was in need of a new car, but I was dreading going to dealerships and dealing with sales people. However, Jeff Wyler Nissan made my car buying expe I was in need of a new car, but I was dreading going to dealerships and dealing with sales people. However, Jeff Wyler Nissan made my car buying experience enjoyable. I had a set payment price in mind, and they worked with me to get the payments where I needed them to be. They also offered me a great extended warranty package. I would definitely recommend Jeff Wyler Nissan to anyone who is looking for a new car, especially those with little to no prior car-buying experience. More

Great job I had my car's lights replaced. I made an appointment for early in the morning. I got there a little late but it was no big deal. They took care of th I had my car's lights replaced. I made an appointment for early in the morning. I got there a little late but it was no big deal. They took care of the issue, and they remembered me from the last time I was there. Great work guys and girls! More

As usual, you exceeded my expectations. Except for a few times when out of town, you have serviced my 2010 Murano since purchased new. Now my 2017 Murano, is on the same tract. Excellenc Except for a few times when out of town, you have serviced my 2010 Murano since purchased new. Now my 2017 Murano, is on the same tract. Excellence every time. More

I Appreciate the Customer Service I've been most grateful for the service I have received on my 2008 Altima for the past several years. Nick Scott was my advisor and he listened to my I've been most grateful for the service I have received on my 2008 Altima for the past several years. Nick Scott was my advisor and he listened to my concern about brakes. It's always a pleasure to work with professionals. More

Great customer service We were in for service today. Staff was excellent and very friendly. Our advisor was Nick Scout. He expedited our service, very personable and profess We were in for service today. Staff was excellent and very friendly. Our advisor was Nick Scout. He expedited our service, very personable and professional. More

Quick and the attendant was great This people rocks...... sorry but I don't remember the name of the service guy but he was great and kind maybe the best dealership ever thanks This people rocks...... sorry but I don't remember the name of the service guy but he was great and kind maybe the best dealership ever thanks More

Always a good experience at JW Nissan I've been coming to this dealership for several years for repairs on my 2014 Rogue. I've always been extremely satisfied with my experience. Definitel I've been coming to this dealership for several years for repairs on my 2014 Rogue. I've always been extremely satisfied with my experience. Definitely recommend! More

We were promptly taken care of with no waiting. Service was Staff was excellent. Service was also excellent. WE will return for future service. Good job by all. We found the dealership to be neat and ord Staff was excellent. Service was also excellent. WE will return for future service. Good job by all. We found the dealership to be neat and orderly. More