Jeff Wyler Superior Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 209 reviews
Superior Hyundai South is one of the best dealerships I've ever been to. The employees are really friendly, and informative. They have the most thourough demonstrations of the cars features I've ever b I've ever been to. The employees are really friendly, and informative. They have the most thourough demonstrations of the cars features I've ever been apart of. I worked with Trevor Balsbaugh. He answered every question I had, and made my car purchase as painless as possible. I would highly recommend this dealership to anyone looking for a great car at a great price from great people. More
Where's the best place to find a lease on a new Sonata? Superior Hyundai South in Cincinnati Ohio. Who's the best Sales Associate to see? Trevor Balsbaugh. The experience, courtesy, and honesty are nex Superior Hyundai South in Cincinnati Ohio. Who's the best Sales Associate to see? Trevor Balsbaugh. The experience, courtesy, and honesty are next to none. I received the best customer service possible. Trevor is very knowledgeable about all of the details of the different models available. He is also very patient throughout our several visits to the dealership. I was unsure of what model I wanted, but my wife was set on the Sonata. On our first visit we were exploring the market and the various purchase/lease options. Trevor was very understanding and provided us with all the information we needed. We stopped back later in the week and selected our new vehicle. They are the only dealer we found that offered a true ZERO down $199.00 a month lease on the Sonata GLS. All that was needed was about $600.00 for acquisition fees and the first month payment. Throughout the entire acquisition process I was kept updated and informed. The cars are so popular here that I had to wait for the particular color my wife wanted to be delivered. What we expected to be several weeks turned into about 5 days much to our surprise. The entire process was quick and efficient. When I picked up the car, I was once again impressed by Trevors thoroughness, covering all of the details of the car. While this was going on my new car was being prepped, including a wash and a full tank of gas. After the review of the vehicle we visited the Service Department just so I would feel comfortable when visiting them. This is my first Hyundai purchase and my first purchase from Superior Hyundai South, and I am sure it won't be my last. If you are in the market for one of the best selling cars and want a great deal and a great sales associate please visit Superior Hyundai South and Trevor Balsbaugh. More
Everybody at the dealership was very helpful. Cindy couldn't have made the expearance any easier. I just met the parts manager today and he was very much help with me. The fin ace man also held a chec couldn't have made the expearance any easier. I just met the parts manager today and he was very much help with me. The fin ace man also held a check for 24 hours when I asked him to. They got the car in a reasonable time . Thanks, John Stewart More
From the minute I arrived at Superior Hyundai South, I was treated with the best customer service experience. Trevor Balsbaugh who was my sales consultant did a fantastic job of walking me through the spe was treated with the best customer service experience. Trevor Balsbaugh who was my sales consultant did a fantastic job of walking me through the specifics of the models & different types of trim available. We test drove a Sonata and again Trevor was very knowledgeable & informative. At no time, did I feel pressured or uneasy & as I indicated to Trevor from the very beginning, I was not going to be purchasing a vehicle that evening. That weekend, my wife & I returned to Superior Hyundai South & decided to expand our search and test drive a Sante Fe. As difficult it was to not purchase the Sonata, we knew that the Santa Fe was the vehicle for us. The negotiation process which we all dread actually went very well and again at no time did I feel pressured to deal. Hyundai South was very fair on the price of the Santa Fe and we agreed to the purchase. We wanted a blue Sante Fe only to find out that the two remaining ones that were in their data base had been sold earlier in the morning. Sensing our disappointment, Trevor asked if we could hold off until Monday for them to search for a blue Sante Fe. I received a call from Trevor on Monday morning and they had in fact located one in TN & Trevor drove & picked up the vehicle up and it was ready for delivery that same day. Again, excellent customer service. When I picked up the vehicle, Trevor was very thorough on his explanation of the vehicle and spent a lot of time with me to make sure I was familiarized and comfortable with the features and documentation. He introduced me to the Service Dept Manager & made me aware of that process. As an added bonus, I traded in my car and had mistakenly left my garage door remote control opener in the car. I felt sure that I was going to have to purchase a replacement but Trevor made a call to the facility where the car had been moved to and asked if they could check in the car. Luckily, they were able to locate it and I have since been able to retrieve the remote. I would definitely recommend Trevor Balsbaugh as someone who you can work with and learn about what Hyundai has to offer. I also was greeted by the General Manager during a subsequent visit who was very friendly and professional making sure I was satisfied. As for the Sante Fe, we have less than 1,000 miles on it and I'm experiencing even better gas mileage than advertised and I look forward to having Superior Hyundai South perform service on my vehicle. More
I had a positive experience dealing with Superior Chevrolet. Rob Ernst was able to find my daughter the exact car she wanted - 2007 Scion tC. Rob used the internet to find the car and my daughter l Chevrolet. Rob Ernst was able to find my daughter the exact car she wanted - 2007 Scion tC. Rob used the internet to find the car and my daughter loves it! We provided Rob with all the details that my daughter wanted and Rob was able to buy the car from out of state and have it delivered to Cincinnati. We surprised my daughter with the car by Rob bringing it to our house and parking it in the garage with a huge red bow on the hood. She totally loves it. Thanks for making my daughter's dream come true. More
I received a great deal on a 2008 Trailblazer. Everyone involved, from the sales person, to the general manager, to the loan officer were friendly, curtious and helpful. The last time I bought a new car th involved, from the sales person, to the general manager, to the loan officer were friendly, curtious and helpful. The last time I bought a new car the experience wasn't pleasant. Not the case this time. This was by far the best car buying experience I have had. And it was nice driving to work today in 6 inches of snow in my new 4 X 4 Trailblazer! More
I was completely satisfied with the service and treatment I have received at Superior Chevrolet. I had started my search for a new truck online and within minutes had heard from Rob. He was courteous and hel I have received at Superior Chevrolet. I had started my search for a new truck online and within minutes had heard from Rob. He was courteous and helpful in giving me the options I wanted in a new vehicle. He was willing to work with us and so therefore we made a purchase within 24 hours of his first contact. Also the service department has responded quickly to a few minor repairs that need to be addressed since it was a used vehicle. I would recommend anyone to start looking at Superior Chevrolet when searching for the right vehicle! Sincerely Renee Berkemeier Company Manager/Member Berk's Landscaping L.L.C. More
Hello my name is Pamela Butler and I purchased a vehicle from Superior Chevrolet through Ron Ernst. Rob was very courteous during our telephone conversations and during my visit to purchase a vehicle from Superior Chevrolet through Ron Ernst. Rob was very courteous during our telephone conversations and during my visit to purchase a vehicle. He was very helpful with my decision on the vehicle I purchased by giving me a variety of choices. His sense of humor wan't bad either. Rob was also very helpful in assisting me with getting both of my vehicles home. Since I live alone, I wasn't able to call anyone to help so he asked another saleperson to pick him up at my house after he drove the new car and followed me to my home. He also came up to my apt. to get other information that was needed so that I would not have to come back down the stairs. Rob should be rewarded for his prompt and courteous service. I am still pleased with my Chev Aveo. I referred my son to him who also purchased a vehicle from Rob. Even though my son was very pleased with his purchase also, he is not the type to write a letter, so I am speaking for him also More
Poster child for dishonest dealerships Ever see those Poster child for dishonest dealerships Ever see those news shows where they take hidden cameras into car dealerships and they try to rip the buyer Poster child for dishonest dealerships Ever see those news shows where they take hidden cameras into car dealerships and they try to rip the buyer off with a bunch of hidden fees? Welcome to Superior Hyundai. I recently tried to purchase a used car from them and they tried to rip me off twice. Even after getting a “final” price in writing include tax and title, they attempted to tag an extra $200 on to my load for a loan origination fee. They lied to me and said they were only passing on a charge from the bank. After walking away and telling them I would get my own financing they agreed to waive the origination fee. Then they tried to tag an extra $250 documentation fee on to the price. Each time, for the loan papers and purchase agreement, they tried to get me to sign without reviewing the numbers. The funny thing is, I was getting a really good price for the vehicle, if they had just giving me an honest “final” price up front, I would have paid for it. I walked because I despise someone trying to take advantage of me and treating my like I’m stupid. More