Jeffrey Kia

I love the dealership. I always receive my vehicle in a better condition than when I dropped it off. They always look for recalls and perform them while I’m in. They completely check out my car and make re better condition than when I dropped it off. They always look for recalls and perform them while I’m in. They completely check out my car and make recommendations for things that are needed or will be needed soon. I am impressed not only with Jefferies but also with Kia. I currently only have one place for all my service needs and recommend it to my friends. More

Friendly service in the intimidating world of car dealerships. Would recommend to others. Picked this place over the Kia dealership near Hall Road and I-94. dealerships. Would recommend to others. Picked this place over the Kia dealership near Hall Road and I-94. More

I originally leased my car through this dealership and had a pleasant experience so I decided to go back now that my lease is up. Unfortunately, my experience this time was entirely different. I walked had a pleasant experience so I decided to go back now that my lease is up. Unfortunately, my experience this time was entirely different. I walked into the dealership where there were several salesman in the offices to the left of the door talking, laughing and using profanity loud enough for me to hear. I walked around the showroom for about 15 minutes and no one even approached me. I walked up to a window where I was told that someone would help me shortly. I decided to sit down in the chairs that were lined up thinking that they would surely notice I was there. The salesman in the far left office leaned in his chair, hands behind his head and looked at me, but went back to his conversation. Finally, a young man asked if he could help me. I explained why I was there and he directed me to a salesman. This salesman was inexperienced and couldn't answer my questions. He had to keep leaving and find out the answers for me. The whole experience was so frustrating, I just left. I went home, looked online, and decided to go to Serra Kia in Washington Michigan. The difference between the two dealerships was like night and day. The moment I walked into the Serra showroom, someone was there to greet me. The salesman was friendly and very knowledgeable. I got a great deal on a new car, turned in my old one and had everything taken care of - all in one visit! My recommendation is to skip Jeffry Kia and go straight to Serra Kia - you will be glad you did! More

Everyone at the dealership was friendly and the work was completed sooner than expected. If I had any concerns, the first would be that it took from Tuesday of one week to Monday of the next week to get my completed sooner than expected. If I had any concerns, the first would be that it took from Tuesday of one week to Monday of the next week to get my replacement tire because the place that was sending it shipped it to the wrong dealership. So I had to drive limitedly on a spare for that period of time. The second concern is your demand that a review of 25 words or more are required to complete the review. If I rate everything as great and give you the name of a person who was helpful, it should be satisfactory to say nothing more or or simply "service was better than expected." Next time, unless I have a problem, I simply won't complete the survey. It's easier and takes far less time. More

I never ever thought I would trust any car dealer's service department due to nightmare situations with past cars in other dealerships, but Jeffrey Kia has earned my trust with their outstanding servic service department due to nightmare situations with past cars in other dealerships, but Jeffrey Kia has earned my trust with their outstanding service every time. They are courteous, honest, and thoughtful. They take care of my service maintenance on my Kia, but then they go above and beyond by returning to me a washed vehicle as well! This time they also lightly vacuumed my dusty / dirty car mats as well! That was unexpected, and very much appreciated. I was especially impressed by the swiftness the work was done. I was expecting to be sitting in the waiting room for at least 2 hours, and I was in and out, washed car and all, in about 1 hour 20 minutes. Thanks Jeffrey Kia, and Christian Tomlinson. I'll see you again for my next maintenance service! More

We made an appointment for a recall and the advisor knew of another campaign item that needed to be done... they got both done reasonably quick and even gave us a discount coupon for the nearby Bob Evans so of another campaign item that needed to be done... they got both done reasonably quick and even gave us a discount coupon for the nearby Bob Evans so we could grab some lunch while we waited! We purchased the vehicle from this dealership and have had it serviced there several times... all of our experiences with them have been very good. More

Brad Klein made my new car purchase outstanding. He listened to what my needs and wants were and made it happen. He spoke highly of Kia, and made me feel like I was making the best automotive decision listened to what my needs and wants were and made it happen. He spoke highly of Kia, and made me feel like I was making the best automotive decision. He wasn't pushy or overbearing, however he made sure that my questions were answered. I did call the dealership this morning to again thank Brad for all of his efforts, only to be disapponted when I found out that he no longer works for the company. I wish him all the luck in his personal endevors, and I hope that Jeffrey Kia realizes that they have loss a great employee. Thank you for the outstanding service I received with my new car purchase. Sincerely, Tessani Smith More

Every time I come in, Mark is smiling and very pleasant. He remembers my name and always ask how I am doing. He always goes over and beyond. He remembers my name and always ask how I am doing. He always goes over and beyond. More

The price is reasonable and do not have a service person trying to sell me something I don't need. I am told if it is time for a tire rotation, I would never have it done and do know I will get the best we trying to sell me something I don't need. I am told if it is time for a tire rotation, I would never have it done and do know I will get the best wear out of my tires. My tire pressure light was on and they took care of it. I had a small nail in a back tire. I was on vacation and I got a friendly reminder that I was due for an oil change. I am a recent widow and is glad I have Jeffrey Kia's service department looking after me and my car.' More

Great attention to detail from the sales person, Business Manager and delivery specialist who made sure I was familiar and comfortable with the features of my new vehicle. I was treated with courtesy and g Manager and delivery specialist who made sure I was familiar and comfortable with the features of my new vehicle. I was treated with courtesy and genuinely felt that my business was appreciated. More