Jeffrey Kia

Parts had to be ordered for the repair and the dealership was supposed to call when the parts came in. After 2 weeks I acalled and the parts were in with no word from the dealership. The repair was done in a was supposed to call when the parts came in. After 2 weeks I acalled and the parts were in with no word from the dealership. The repair was done in a day so the service was good but would have liked a call from the dealership instead of having to call myself. More

Purchasing my Optima at Jeffrey was truly a stress-free experience. From the scheduling of my test drive, to getting my trade-in appraised through signing the agreement, it was done professionally and ope experience. From the scheduling of my test drive, to getting my trade-in appraised through signing the agreement, it was done professionally and openly. I did not feel there was constant running to the "manager" as was the case at other dealerships I visited. I was given clear and understandable language and everything was explained to me in detail. I loved my experience at Jeffrey and would highly recommend to my friends and family. More

Made appointment for oil change on Internet for 7:30am. Arrived there at 7:20am and was immediately taken care of by Mr. Odom. My car was ready, car wash and all, at 8:00am. My wife and I both purchased ca Arrived there at 7:20am and was immediately taken care of by Mr. Odom. My car was ready, car wash and all, at 8:00am. My wife and I both purchased cars from your dealership. We could not be happier with the service but more than that the overall way we are treated. Everyone that I have met at Jeffrey Kia remembers me and seems to go out of their way to make sure that I am satisfied. Your dealership stands out as a model which other dealerships should emulate. More

I am thoroughly happy with the service on my Soul. I got to let my 1 year old daughter run around the dealership and stretch her legs while my car was being worked on. It was so nice not to have to appease to let my 1 year old daughter run around the dealership and stretch her legs while my car was being worked on. It was so nice not to have to appease her while she sat strapped in the car seat during an oil change like I would have to at another oil change shop. I would like to mention that it would be nice if the servicemen would remove the paper floormat, the number that hung from the rearview mirror, and the number on my keychain. It was just extra things I had to take care of. It would be nice if I didnt have to take the time to dispose of those things while juggling two kids. Thank you so much for all of the friendly smiles and great attitudes. I will definitely be back for service!! More

I love the personal service that I have been given at Jeffrey. I have no complaints and they are always courtious and let me know exactly what they are going to go and get and ok before service is done. Jeffrey. I have no complaints and they are always courtious and let me know exactly what they are going to go and get and ok before service is done. This is a great place to purchase your car and have service done. More

I have been working with Brad Klein and he has been amazing. Honest, prompt, straight forward and professional. Super great service and straight, honest answers. Not pushy and no "high-pressure"! W amazing. Honest, prompt, straight forward and professional. Super great service and straight, honest answers. Not pushy and no "high-pressure"! Wow. Hope to work with him again when I am shopping for a truck. Thanks Brad! More

Pleasant people, pleasant experience. Bought an Alien Green 2012 Kia Soul and am super happy with the purchase. Brandon and Fernando told us the way things were honestly and openly, explained the entire Green 2012 Kia Soul and am super happy with the purchase. Brandon and Fernando told us the way things were honestly and openly, explained the entire process and answered all questions without any redirections. They made the dealer experience a pleasant open experience rather than the stereotypical feeling of being taken advantage of that is often felt at many other dealers. I would recommend that anybody in the market for a car come see these guys and at the very least let them shoot a price and discuss it with them. We will definitely be coming back in the future when the time comes for another car. Really can't say anything more than if you want honesty, integrity, and straightforward sales people that truly seem to care, look no further! More

Very helpful. Answered all my questions and called back to see if I was satisified with the answers (Without being pushy). I would recommend this dealership to my friends and family. to see if I was satisified with the answers (Without being pushy). I would recommend this dealership to my friends and family. More

Brad greeted me with a great big smile and make me feel comfortable with talking with him. He was very knowledgeable about the vehicle I was interested in buying (a Kia Forte hatchback) and was familiar w comfortable with talking with him. He was very knowledgeable about the vehicle I was interested in buying (a Kia Forte hatchback) and was familiar with my approved lender, Capital One Auto Finance. We talked about my reason for selecting this vehicle and he informed me that Jeffrey Group had 3 other car dealerships besides Kia that I could consider purchasing in my price range; I told him I had my heart set on the Kia but had previously considered the Nissan Sentra. He presented the Kia for me to take a test drive, explaining some of the exterior features, and then the interior features as first he drove then I drove. When I confirmed I wanted the Kia Forte, he showed me my estimated monthly payment both with Kia financing and Capital One financing, which there was only $2 difference. I went with the Capital One, as it had already been approved. Brad was friendly, listened patiently to my car needs, showed me every step he was taking for me to acquire the Kia, as well as helped me to find a car transporter to transport the vehicle to Massachusetts. When completing the deal, he again went over all aspects of the car, asking me to try the all accessories out to make sure I knew how to operate them. I have bought several cars over my lifetime, and I have never had such good service from a Sales Consultant before. Brad is a good representative for the Jeffrey Group and I was very happy to have him for my Sales Consultant. When shopping for a car in the future, I surely will come to Jeffrey and recommend Brad Klein to my family & friends. Dianne Smith More

Everything was great! From this time I pulled up someone immediately directed me to where I needed to go to service my vehicle, as this was my first time there. They promptly completed the paperwork and eve immediately directed me to where I needed to go to service my vehicle, as this was my first time there. They promptly completed the paperwork and even notified me of updates that were available to the keys. I did not have to wait very long at all and when the car was returned to me after the service, it was very clean. More