They were ready to take me in when I arrived for my 8:00 a.m. appointment I made online. It was routine maintenance for 20,000 miles on my 2016 Rogue. I only had one thing that wasn't resolved. A very slow tire leak on my left rear tire. There was no evidence of any damage, (nail, slash, etc.), so we left it that I should bring it in the next time it gets low. (If it follows the pattern - I will get a warning of low tire pressure within the month), and they said they'd take a look at tit then. Is it a rim leak? Not sure, but I hope they'll follow through then. They were finished in a little over an hour. In addition to the standard oil change, tire rotation and miscellaneous inspections, I replaced the cabin air filter.