Jeffrey Nissan

Great Great Great Great Great Customer Service And Quality Workmanship Great Customer Service And Quality Workmanship Great Customer Service And Quality Workmanship Great Customer Service And Quality Workmanship

I inquired with Jeffrey Automotive Group about purchasing a brand new Nissan Rogue. They couldn't get the price to my price point, which is fine. But, then they had the nerve to e-mail me saying I need to give a little: " We have not heard from you in regards to my managers offer and if you would like us to bring the vehicle to you for a test drive. Are you interested at all? Please let us know as we are working our best for you and just looking for a little in return." I e-mailed back that their e-mail to me was rude. Instead of an apology, this was their response: "We have portrayed nothing but great customer service and attentiveness to you. If you feel we're being rude, while trying to accomodate you and your needs, I don't know what else to say. Jacob, was simply willing to bring you the vehicle, for your own comfort and convenience. If you're not willing to purchase from a company who will, at all cost, put our clients health first, then we will move on. We're following all CDC guidelines, along with offering a 100% digital experience. Thank you for your time, we will move on from attempting to earn your business." Offering to bring a vehicle out to me that I am not going to buy is good for me how? Jeffrey knew what it had to do to get my business. It didn't do it. Saying I'm not giving "a little in return" because I won't go out of my price range doesn't make any sense. I don't need to pay someone $32k to be rude to me. I could get that for free.

Always willing to help. Squeezed us in for a punctured tire when I had my 9 month old with me. First plug didn’t hold (likely do to wet roads , cold Weather and snow) but they quickly did it again when I returned to the dealer.

Mr. Eric Michael Schmidt my service provider was informative , professional and courtesy. This is the third time Mr. Schmidt has service my vehicle with exemplary service.

I’m so happy with my new car! Sam and Rick are very nice they definitely took care of me and answered all my questions! Thank you so much!

I absolutely love the service team at Jeffrey Nissan. They are so thorough and nice and take the time to explain exactly what is needed.

Everyone is very friendly and having the car washed and vacuumed after the oil change and check up too. Good service and the multipoint check up leaves me feeling my car is in good condition for the winter months. The waiting room chairs were sanitized so I felt safe waiting.

Eric and Mark were both phenomenal!! Kind, helpful and polite! Your shuttle drivers were also great and polite, courteous and prompt! I was very impressed! Great job!

Eric was great. He wonderful Customer service. He went over everything done with my vehicle and explained all recommendations .with me. He got me in and out very promptly. Good experience.

My recent experience with Nissan was smooth going and honestly, quiet enjoyable. I look forward to working with the staff again soon. Very welcoming environment, good people, great service.