Jeffrey Nissan

When going in I was under the impression that I had needed a timing chain fixing. But they had me think that it was something else when in all reality it was the timing chain. When work was done they d needed a timing chain fixing. But they had me think that it was something else when in all reality it was the timing chain. When work was done they didn't keep me informed about what was going on. Before realizing that it was the timing chain they put in censors without my knowledge and didn't inform me. They kept my car longer then they said it was going to take and after expressing my feeling let me have it. The guy that I was working with wouldn't not keep me informed nor return my phone calls. I had to get the manager involved because I feel I wasn't getting informed as often as needed to be. Over all the work on the car was wonderful because it got fixed it just sucked that It took almost a month to get the job done. More

Service department treated us with courtesy. The service was prompt, we were told how long it would take and the car was ready. I felt that they went beyond what they had to to satisfy the customer. Their c was prompt, we were told how long it would take and the car was ready. I felt that they went beyond what they had to to satisfy the customer. Their concern made us feel special. On the other hand I did not buy my car from Jeffrey Nissan because the salesman was not straight forward with us. I would most definitely recommend the service department. More

All around excellent service experience. Very comprehensive and thorough. Technician fully explained status of the vehicle's different systems. Very friendly and courteous. Provided a free car wa comprehensive and thorough. Technician fully explained status of the vehicle's different systems. Very friendly and courteous. Provided a free car wash as well. More

This was the best service I have ever had form the phone call in to make the appoint to the pick up. + the driver that took me home, & then picked up to get the car, could not be amy nicer. (cost saved me call in to make the appoint to the pick up. + the driver that took me home, & then picked up to get the car, could not be amy nicer. (cost saved me over $550.00) if I would gone some ware else. Thank You More

We had bought a Nissan about four years ago when we recently leased before that. We didn't like the idea of buying a vehicle but leasing was at a hold then due to economic reasons with the auto compani recently leased before that. We didn't like the idea of buying a vehicle but leasing was at a hold then due to economic reasons with the auto companies. I had recently been in an accident with my other vehicle and it was in the body shop there. While there I spoke of our xterra and how unhappy with the gas mileage we were. They mentioned I should talk with an associate in sales to see what options we had. I contacted Jeffrey Nissan and was transferred to Mister Washington to tell him our needs. Right away the next day we were there to test drive some vehicles and chose a Nissan rogue and to trade in our xterra. Mr. Washington was very nice professional and quick to handle our needs. The next morning my wife drove the xterra there and picked the rogue up with no hassle or lengthy amount of time. Mr. Washington recommended the rogue and we are very happy with it by far! Our payments are much lower and the gas mileage is way better....exactly what we needed Thanks to Mr. Washington. And also thank-you to the body shop associates for giving me the idea to do so and taking care of my car while it is there. Kimberly and Bartholomew Eastman More

I went to the Macomb Nissan service center to get my routine maintenance done and they were closed and gone! I saw the sign on the door so I called your service center. Mark at the service center was su routine maintenance done and they were closed and gone! I saw the sign on the door so I called your service center. Mark at the service center was super helpful and got me in right away. I was able to have my oil changed, brakes reviewed, and tires rotated in about an hour while I waited. I was very pleased with the service I received. Thanks! More

Steve was professional, kind courteous and patient. Above all he seems very sincere about his work along with his desire to make sure his customers leave satisfied. I would definitely recommend friends and f all he seems very sincere about his work along with his desire to make sure his customers leave satisfied. I would definitely recommend friends and family to visit Jeffrey Nissan and to ask for Steve. More

I went to get my car service on my 2008 Altima, and left the lot with a 2013 Rogue. The people was so friendly, and funny I was waiting a while but it was worth it. Thanks guys the lot with a 2013 Rogue. The people was so friendly, and funny I was waiting a while but it was worth it. Thanks guys More

Very polite and knowledgeable. I was happy with the service I received. I came in to have the rattling noise replace, and Ken knew exactly what the problem was. service I received. I came in to have the rattling noise replace, and Ken knew exactly what the problem was. More

First time visiting your dealership, after mine closed. Was thrilled to find an enthusiastic staff who gladly took care of me. Hope you guys keep up the good work and I will see you again soon ! Was thrilled to find an enthusiastic staff who gladly took care of me. Hope you guys keep up the good work and I will see you again soon ! More