Jenkins Acura
Ocala, FL
Filter Reviews by Keyword
By Type
1,298 Reviews of Jenkins Acura
Great Deal, Great Vehicle, Pleasant Transaction. I would like to complement the sales team Karl Forbes and Kevin Ramalho for their attention to detail and their ability to make the transaction fun. A I would like to complement the sales team Karl Forbes and Kevin Ramalho for their attention to detail and their ability to make the transaction fun. Also, I would like to mention Charlie Patterson the finance manager, who promptly completed the deal and even made the paper work fun . My wife and I drove out with our certified pre-owned RDX and we love it . Highly recommenced Jenkins Acura. More
Great service deparrtment. We gave an excellent rating because Mike, our service manager, was right on top of our service and handled our car service quickly. We arrived early We gave an excellent rating because Mike, our service manager, was right on top of our service and handled our car service quickly. We arrived early but they got our oil change completed right away. More
Great sales and service teams I’ve dealt with sales and service teams at two Jenkins dealerships (one prior to owning an Acura) and have been very happy with both. I’m pleased to b I’ve dealt with sales and service teams at two Jenkins dealerships (one prior to owning an Acura) and have been very happy with both. I’m pleased to be an Acura owner and I have to say it is this dealership that will keep me in one! More
Great experience! This was a good experience at the dealer .They give a great customer service along with a respect and friendliness. Specially Brandon and John even This was a good experience at the dealer .They give a great customer service along with a respect and friendliness. Specially Brandon and John even though that he was almost new as a sales representative. More
Bobby Craft is the best. The service center was slammed when we went, but we had an appointment. It took a little longer than usual, but the work was wonderful. The service center was slammed when we went, but we had an appointment. It took a little longer than usual, but the work was wonderful. More
Recall items replaced Excellent service; repair work handled in a timely manner; and due to project time required for the work, a loaner of same style as my car was provide Excellent service; repair work handled in a timely manner; and due to project time required for the work, a loaner of same style as my car was provided while work was being preformed. More
Service and sales As I have said many times, your Service Department is your biggest sales force, they are awesome. Love dealing with Bobby Craft. Sean Nichols is alwa As I have said many times, your Service Department is your biggest sales force, they are awesome. Love dealing with Bobby Craft. Sean Nichols is always a pleasure to deal with and did a great job of getting me into a better car with a great deal. More
Have your used car checked out by a neutral party! I bought a Mercedes SLK here with 17k miles on it. I was told it belonged to an elderly customer of theirs. It appeared to be in excellent condition I bought a Mercedes SLK here with 17k miles on it. I was told it belonged to an elderly customer of theirs. It appeared to be in excellent condition. Six months later, it needed tires, a battery and was making a loud engine noise that could not be diagnosed or reproduced when at my local Mercedes dealer. Then the retractible roof failed. Water poured in during a rainstorm and this was not a drip. Water was dumping in my lap as I drove. Back to my local dealer only to be told the entire roof has to be replaced and the cost is nearly 7k. So now, I am into this car for what I could have gotten a new car for, with a warranty. The car has been at the Mercedes dealer going on three weeks now while I drive a loan, at my expense. I did email Jenkins and never heard a word back from them. I encourage anyone considering purchasing a used car here to have it checked out thoroughly. More
Service The Service Department was excellent as usual. Everything was done to my complete satisfaction. Everyone was very professional. I feel confident that The Service Department was excellent as usual. Everything was done to my complete satisfaction. Everyone was very professional. I feel confident that my car was checked out to make my car safe for me. More
Always good service. Friendly people! I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to a number of folks. More




