Jenkins Acura
Ocala, FL
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1,292 Reviews of Jenkins Acura
Easy & Efficient Transaction This is the 4th Acura I have leased from Jenkins and the 3rd from Karl DeJean. I told Carl 4 months ago to contact me when there would be special inc This is the 4th Acura I have leased from Jenkins and the 3rd from Karl DeJean. I told Carl 4 months ago to contact me when there would be special incentives on the TLX and he called me to explain as I was moving up from the ILX. Numbers matched and Karl found the car that I wanted. More
Excellent service with decent prices. It is so convenient to drop off your car and get a loner, ride or just stay and enjoy coffee and donuts! Last time I was there I got brakes,tires, oil change and detail. to drop off your car and get a loner, ride or just stay and enjoy coffee and donuts! Last time I was there I got brakes,tires, oil change and detail. Check in and out was fast and the detail was amazing! More
Easy to deal with and knowledgeable staff. We looked at all makes of cars and kept coming back to Acura because of the car and the dealership staff. all makes of cars and kept coming back to Acura because of the car and the dealership staff. More
Not out of the way, at all. Was shopping online... found several... called as many... Bought from the Most Ethical and Available. They (all who made effort to service) were atten Was shopping online... found several... called as many... Bought from the Most Ethical and Available. They (all who made effort to service) were attentive, available for Q&A and ready to help. More
Easy and sufficient car purchasing process. Friendly as well. I love my car of course and would recommend Acura of Ocala to anyone looking to purchase a new or used vehicle! well. I love my car of course and would recommend Acura of Ocala to anyone looking to purchase a new or used vehicle! More
Your team especially Steven in finance is AMAZING! We will only buy from Acura Jenkins from now on!! My husband will be purchasing his vehicle from you next! will only buy from Acura Jenkins from now on!! My husband will be purchasing his vehicle from you next! More
Brought car in for 1000 mile check up and installation of side moldings. Bobby in service is a wonderful asset for Jenkins Acura. Do not let him go. side moldings. Bobby in service is a wonderful asset for Jenkins Acura. Do not let him go. More
YAHWEH I WAS PLEASED WITH THE MANNER OF CONCERN AND CONSIDERATION THAT WAS EXPRESSED BY MR DEJEAN IN ASSISTING ME IN FINDING A DEPENDABLE VEHICLE THAT I WOUL I WAS PLEASED WITH THE MANNER OF CONCERN AND CONSIDERATION THAT WAS EXPRESSED BY MR DEJEAN IN ASSISTING ME IN FINDING A DEPENDABLE VEHICLE THAT I WOULD BE HAPPY WITH AND WITH A PRICE THAT I COULD LIVE WITH.......HE DID JUST THAT......HE MADE IT HAPPEN. THANK YOU EVER SO MUCH FOR YOUR KINDNESS AND THE PROFESSION WAY IN WHICH YOU HANDLED MY PROBLEM.........MY DISABILITY CONCERNS WAS PROVIDED BY MR DEJEAN IN CHOOSING A VEHICLE THAT I WOULD NOT HAVE TO LIFT MY LEGS TO GET INTO.....ALL I HAVE TO DO NOW IS SIT AND SLIDE RIGHT INTO MY SEAT......AGAIN THANK YOU AND MAY GOD BLESS YOU REAL GOOD. More
Ron Rivetz, Steven O'John and Bobbie-Jo were excellent Searched a 500 mile radius for a Z4 that was fully featured in a particular color. We found a 2019 at Jenkins Acura at a fair price. Ron Rivetz was ou Searched a 500 mile radius for a Z4 that was fully featured in a particular color. We found a 2019 at Jenkins Acura at a fair price. Ron Rivetz was our sales rep and from the beginning he was responsive and attentive throughout the transaction. Bobbi Jo Jacobowitz was professional and efficient. Bobbi Jo overseen the entire process and often checked on me to make sure I was okay while we waited for Steven. . Steven O'John was courtesy and got all the paperwork together in a timely manner. Overall I was extremely pleased with the purchase. I would have given 5 stars however, after I went to start the vehicle the next morning on 4-29 the display issued a battery malfunction error. When I returned to South Carolina on 5-1, I took the vehicle to a BMW dealer and they diagnosed a bad battery and I was unable to drive the vehicle until 5-13 after they ordered a new battery. Keep in mind the vehicle I purchased was a 2019 with 950 miles and nearly $50,000. Jenkins was suppose to do a multi-point reconditioning process the includes battery replacement. With that aside and after BMW service looked over the vehicle I feel comfortable with my purchase from Jenkins Automotive group and I would recommend them because of the people I came in contact with. I'm sure they would have retified the concern if I was local. More
From my first arrival in the showroom until I left with my new car keys in hand, we were treated with respect as we negotiated a deal satisfactory to all parties. There was no haggling over the value of ou my new car keys in hand, we were treated with respect as we negotiated a deal satisfactory to all parties. There was no haggling over the value of our trade and our new Acura was generously discounted to our satisfaction! The finance manager provided the payment terms that met our needs. Many extras were offered but we freely picked and chose the plan that worked for our budget. Our salesman patiently offered knowledgeable answers to our questions about the nuances in our new car and has followed up with us after the sale to make sure we are satisfied with our purchase and the overall sales encounter. We both can state unequivocally that we are totally satisfied thus far in our Jenkins Acura experience. More




