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Jenkins Chevrolet of Homosassa

Homosassa, FL

4.4
977 Reviews
Jenkins Chevrolet of Homosassa is the top Chevrolet dealer in the Homosassa, Crystal River , Lecanto, and Sugarmill Woods, Florida, areas. When you buy your next vehicle with us, you can expect honest sales representatives and trustworthy technicians
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1035 S Suncoast Blvd

Homosassa, FL

34448

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Showing 977 reviews

February 08, 2022

Chris was a attentive sales person, kept up with me as I walked around the dealership looking at the inventory. Was not pushee at all and provided info when asked. I will go back to Jenkins for a purchase i More

by info@homedatabiz.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Dechent
Feb 08, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to earn your business! We are delighted to know that Chris, and the rest of our team, provided you with excellent service!

Feb 10, 2022 -

info@homedatabiz.com responded

I went back and purchased a vehicle through Chris. Thanks. The vehicle I purchased was lacking one of the key FOB's so I only have the one. Chris said the previous owner probably had it and he would reach out to him/her and try to get it for me. To date this has not happened . It's been two weeks since I purchased the vehicle. At this point I must assume that the second FOB for my vehicle is either lost or is not going to be returned by the previous owner. I read in the manual that new Key FOBs' can be programed for my vehicle by a dealer. Since Chris has not responded to me I am requesting a new key FOB be programed and supplied to me as soon as possible. As I am sure you are aware the key FOB for this vehicle is necessary to start the car. There are two key FOB's supplied with the vehicle by the manufacturer as part of the sale. If I should lose or misplace the only key FOB that was supplied to me at the sale of the vehicle by Jenkins Chevrolet I would be unable to operate the car. I am asking the dealership (Jenkins Chevrolet) to replace the missing FOB. This will insure that if one goes missing I will still be able to operate the vehicle. Jenkins Chevrolet and there representative, Chris Dechent, have provided great service throughout this process and I have every reason to assume this service will be continued with this request.

Feb 15, 2022 -

info@homedatabiz.com responded

The vehicle I purchased was lacking one of the key FOB's so I only have the one. Chris said the previous owner probably had it and he would reach out to him/her and try to get it for me. To date this has not happened . It's been two weeks since I purchased the vehicle. At this point I must assume that the second FOB for my vehicle is either lost or is not going to be returned by the previous owner. I read in the manual that new Key FOBs' can be programed for my vehicle by a dealer. Since Chris has not responded to me I am requesting a new key FOB be programed and supplied to me as soon as possible. As I am sure you are aware the key FOB for this vehicle is necessary to start the car. There are two key FOB's supplied with the vehicle by the manufacturer as part of the sale. If I should lose or misplace the only key FOB that was supplied to me at the sale of the vehicle by Jenkins Chevrolet I would be unable to operate the car. I am asking the dealership (Jenkins Chevrolet) to replace the missing FOB. This will insure that if one goes missing I will still be able to operate the vehicle. Jenkins Chevrolet and there representative, Chris Dechent, have provided great service throughout this process and I have every reason to assume this service will be continued with this request.

February 08, 2022

All the people I was in contact were very professional and friendly. It was my first time using their service but it sure won't be my last. I will recommend them to my friends. PS Mike Watkins was a ple More

by BSUTPHEN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watkins
Feb 11, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your awesome review! We appreciate the opportunity to earn your business!

February 06, 2022

Good, quick on time service. Didn't get get the usual hussle for repairs. All personal contacts were pleasant. Won't minds coming back again More

by JoeKopin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Jenkins Chevrolet of Homosassa responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

February 05, 2022

Not one ounce of customer support from anyone that knew anything about a vehicle. Even rode with the technician and he was even worse. I have spent 36 years in the automotive industry and yet to see such p More

by ee17jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins, Jessica Hopkins
Feb 07, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-795-1515. John Strow Customer Relations Manager

February 04, 2022

Larry was great to deal with, I wish he told would have Larry was great to deal with, I wish he told would have told that Florida didn’t require a front license plate as I had to buy the bracket. More

by DONCENEFELT1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Crowe, Larry Hurst, Jessica Hopkins
Feb 04, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 04, 2022

Service advisor was polite and efficient. The work was done in a timely manner. He arranged for a ride home and back to the dealership. More

by hlywd
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hopkins
Feb 04, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

February 04, 2022

Everyone I came in contact with was very accommodating, professional, knowledgeable, and friendly. Great service! More

by mattosedna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins, Jessica Hopkins
Feb 07, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

February 03, 2022

Cliff helped me get out of my 2016 truck and into a 2020 with way less mileage. The manager Jeff made a special effort to see that I was happy with my purchase. More

by hansen7650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Collazo
Feb 03, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

February 03, 2022

Really bad customer service. I don't live in Florida but can't stop their spam. More

by garykiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 03, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Please contact me at 352-795-1515 so I can address your concerns. Thank you, John Strow Customer Relations Manager

February 03, 2022

Jessica Hopkins was very helpful in every way and had me in and out in a timely manor and I will definitely be back to see her again on all of my service needs … More

by gatorflatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hopkins
Feb 04, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Jessica provided you with excellent service!

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