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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.2
1,094 Reviews

1005 S Suncoast Blvd

Homosassa, FL

34448

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Showing 1,094 reviews

October 01, 2021

Cathy takes great care of me and my car! She is professional and gets me back on the road! More

by Jao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
October 01, 2021

I’ve taken this vehicle in for service 4 times, evidently for 4 sensors (each wheel). It’s still doing the same thing it was doing when I brought it in the last time. Pulls hard to the right when I press the More

by kuahiwi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 2-stars. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Went in for an oil change Saturday morning, came home and the truck was leaking oil badly. Got underneath the oil filter was so loose about to fall off with metal shavings all around the rim of the oil file More

by tidwellbros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy was great
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

October 01, 2021

Service was very good and the staff was professional. However I would be leary on recommending to anyone. As this is now a Jenkins owned dealership and we had a terrible experience with Jenkins Mazda so More

by jimbravo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 01, 2021

Kathy Watkins has always exceeded our expectations. Very responsive and delivers on time as promised, no complaints at all. More

by jboat1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Watkins
October 01, 2021

Very friendly and no pressure. I was impressed from start to finish. Thanks to Jessica, I’m happily driving a gorgeous red Jeep! More

by RNWARNBERG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Graff
October 01, 2021

The service dept. was right on the ball. I got my car back over night. Great job. More

by CBWEISS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy is great to deal with.
October 01, 2021

Expensive - no parts. Had to wait a week the first time to get a part. The second time the same but I took it to another service provider. More

by martingalvin633
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two or three folks - never introduced or given a card, Eric Eining
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

October 01, 2021

I’ve spent 100k on vehicles within the past year there and when one had a service issue, they were unwilling to provide me a loaner vehicle. Meanwhile they had my new 2021 ram there for 10 days. They said More

by daniel.cummings4531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Hardin
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

I love my new gladiator. Chris walked me right thru the process with no trouble More

by JCRODACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chri
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