Jenkins Chrysler Dodge Jeep Ram of Homosassa

My visit on 06. 22.2023 with Service Advisor, Shane Tofthagen and the Service Manager, Callie Zimmerman both outstanding ! They both assisted me in every way possibl 22.2023 with Service Advisor, Shane Tofthagen and the Service Manager, Callie Zimmerman both outstanding ! They both assisted me in every way possible with my 2016 Jeep Cherokee. A great experience working with both of them. The issues I have with Jenkins Jeep In Homosassa is: They let a dog run loose (no collar, no leash) throughout the dealership, including the visitor lounge. The dog barks, runs up to customers, a general nuisance.. This is unacceptable. Whatever the reason for the dog in the building (Service dog, comfort animal, no dog babysitter) it should be with the employee at all times. There are rules set forth covering this, Jenkins and the employee are not following them. In addition, If a customer were to enter the building with their dog (been there when this had happened in a previous visit), and the employee dog is running all over the place, there could be some serious consequences, NOT in Jenkins favor. Lastly, the 12 chairs in the customer lounge are disgusting, ripped, stuffing coming out of them, pieces of plastic littered all over the floor. They all look like a cat ripped them apart with their claws. There is NO excuse for this, but I am sure Jenkins will come up with an excuse to make Jeep and Jenkins home office happy. After leaving the lounge, the first thing that comes to mind is, do I need a tetanus shot? Were there bedbugs in them? I have a picture sample of the chairs that I would share, upon request. I am sure my next visit will be great with Shane and Callie. The lounge and the animal issue remains to be seen. More

Awesome Service! !!!keep up the Great Work. Love ❤️ this Jeep Dealership!!!! The staff at this dealership are above and beyond the call of duty all the time the mana !!!keep up the Great Work. Love ❤️ this Jeep Dealership!!!! The staff at this dealership are above and beyond the call of duty all the time the management team has done a great job training their employees More

Took vehicle in for service right away and time estimate was given. Ashlee kept me update and Jeep was finished up right on time. was given. Ashlee kept me update and Jeep was finished up right on time. More

Got me in and got me taken care of. I always enjoy the service and attention received. I always enjoy the service and attention received. More

I would not let the service department work on anything that I owned was not impressed with them at all that I owned was not impressed with them at all More

Staff very professional and informative! But very ashamed to see how prices have doubled due to Biden Regime! But very ashamed to see how prices have doubled due to Biden Regime! More

Very happy with Christopher. He was so helpful and personable. Made our sale very smooth and easy. Thank you!! He was so helpful and personable. Made our sale very smooth and easy. Thank you!! More

They fixed what they said, and did it quicker than I expected. They always returned my call and were very friendly. expected. They always returned my call and were very friendly. More

Easy to get in and out. Left vehicle and Ashley called me to inform me of the service check point finds. Called me when it was done to come pick it up. Easy! Left vehicle and Ashley called me to inform me of the service check point finds. Called me when it was done to come pick it up. Easy! More

The folks the morning we purchased our truck were very kind, respectful and helpful. The service department has been helpful in arranging our agreed upon items as well, which makes it all a nice experienc kind, respectful and helpful. The service department has been helpful in arranging our agreed upon items as well, which makes it all a nice experience and we are very happy with our new F250. More