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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.3
1,087 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1005 S Suncoast Blvd

Homosassa, FL

34448

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Showing 1,087 reviews

November 18, 2022

Friendly and very helpful. Sales person was very helpful. Finance office also very helpful. Service area explained everything in spite of a long wait. More

by tennisanyone48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall in sales department. Don’t know name in finance. , Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We are delighted to know our team provided you with a five-star experience! Thank you for your business and the positive review!

November 17, 2022

This was the best vehicle buying experience I’ve ever had. These people are professional, friendly, and knowledgeable. JOSH was my salesman. He’s very professional and knowledgeable. I bought a 2023 jeep More

by Sbgotb67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thonen my salesman, John Wahnon
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your purchase experience with us. We appreciate your business!

November 17, 2022

I thought they had an express lab and they did not. They were able to squeeze me in for an oil change. It was quick and easy and my service advisor was prompt and very friendly. More

by adarling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 17, 2022

they wasnt sure if they could fit us in but they did. thank you for quick service. More

by franrand50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your review! We're glad we were able to take care of your needs. Please visit again!

November 16, 2022

Sold me a vehicle with a manufacture defect that had a leak which caused water damage and mold. Dropped the vehicle off for 3 weeks to come pick it up with absolutely nothing cleaned or fixed. More

by Jordan Westendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan and Paul get zero stars., Scott Willis, Callie Zimmerman, Eric Edwards, Blaise Connolly, John Wahnon
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Jordan, As we have previously explained to you, your vehicle was an AS-IS purchase and it did not have any mold in it at the time of your purchase. We are unable to cover the cost of repairing any issues that arise several months after someone purchases an AS-IS vehicle. We are truly sorry to hear that the assistance we did offer you was not to your satisfaction and that you were unwilling to accept it. We hope that you find a dealership better able to meet your level of expectation. Thank you for your understanding.

Nov 16, 2022 -

Jordan Westendorf responded

If I would have known you didn't properly inspect the vehicle I wouldn't of bought it. If I would have known there was a manufacture defect I wouldn't of bought it. If I would have known water and mold had been sitting in the car that long I wouldn't of bought it. You offered to fix the car for $900. I informed you guys about this issue less than 3 months after my purchase. You made me waist 12 hours of my time and spend lots of money on gas for my car to sit in your shop for 3 weeks to have NOTHING done. No I will not accept a $900 offer when a closer dealership that DIDN'T even sell me the car offered to fix it for CHEAPER! Jenkins is full of liars who do not care about their costumers at all.

November 14, 2022

Shane Tofthagen from Jenkins Service Center was professional, knowledgeable, friendly, great customer service. Great service, making an appointment is easy, I was kept informed of the progress of More

by ljstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is our top priority! Thank you very much for your kind words, and for supporting us with your five-star review!

November 14, 2022

Service on schedule by highly professional, courteous folks. Waiting area very nice. I will certainly be back and will recommend to others. More

by carpedm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your recommending us to others, and we look forward to being of service to you in the future!

November 12, 2022

Could not detect obvious transmisson proplem - clamed it was fine- took to another Chrysler dealer THEY ARE REPLACING IT - coffe was good - will not return - incompetent techcs More

by langenau
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Milligan
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Hello, Customer satisfaction is very important to us. I would like the opportunity to hear more about your experience, but I am unable to locate your file in our system using the information provided to us by DealerRater. Please contact me at 352-563-2277 x 3046 at your earliest convenience. Thank you, John Strow Customer Relations Manager

November 11, 2022

Chris was very good at explaining all costs. Service was good even though I had to wait little longer due to computer problems. I was kept informed so all was good. More

by roger.addis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We appreciate the acknowledgment of a job well done by our team! Thank you for taking the time to complete the survey and rate us five stars. We truly value your business!

November 11, 2022

Always great service. Very willing to work with you. Easy to make an appointment and they keep you posted on your service progress. More

by jamieandwesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Watkins
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for the review! We're glad we were able to take care of your needs. Please visit again!

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