Jenkins Chrysler Dodge Jeep Ram of Homosassa

BAD BAD BAD Purchase was fine. Service said they used synthetic oil for diesel oil changes and the price they gave me. LIE! Service will not answer phone. Service Purchase was fine. Service said they used synthetic oil for diesel oil changes and the price they gave me. LIE! Service will not answer phone. Service is the worst I have ever seen. Grease on my truck inside and out. Jerk at drop off moving cars and telling me to move mine after I got in line. Never said hello/how are you or something. Was nice to the old lady and moved her car up. Just a bad service dept all the way around. Spoke to Bill the general manager. He was the only one that could make me an apt to get my oil changed in the 75K truck I bought from them!!! Plaza Dodge in Inverness was super happy to help me. I am now saying goodbye to the 1/2 price oil changes you get when you buy from crystal. Not worth it. Will pay full price and get synthetic from Plaza for $127. Still a deal on the diesel and only have to change every 15k not 7K with reg oil. BTW, don't go to Jim Brown, they are just as bad. Cant even make a service apt for oil. First come first serve only!!!! More

Service horrible no one cares Service was horrible every time went in and we are a cmmercial account . My salesmen was also horrible after sale . He would not answer calls or retur Service was horrible every time went in and we are a cmmercial account . My salesmen was also horrible after sale . He would not answer calls or return them . We go to phillips in ocala now they have been great More

Not the red carpet they portrayed it to be This place is seriously a joke it was all bells and whistles when we first went in to purchase the car they sold us a dream but now that I have more k This place is seriously a joke it was all bells and whistles when we first went in to purchase the car they sold us a dream but now that I have more knowledge to car buying I realize its a nightmare they're just out to make money not help the customer getting a vehicle. Ive sence been to better dealerships really out to help you aswell as put food on there own table so we all win. This place is all forself and although im upside down more then double what the 2016 jeep patriot is worth i cant trade it in because the negitive equity is so so high no one wanted to touch it. So after putting $4000 down on the car im stuck with it for life but its fine God is so good and always prevails but if i can help or stop just one person from going through what i went through and am still going through i will have done my duty to inform others of there actions. More

Best experience with a dealership ever! My husband and I were on vacation almost 3000 Mies away from home, where our dodge truck started making sounds we didn't ever hear before and the engi My husband and I were on vacation almost 3000 Mies away from home, where our dodge truck started making sounds we didn't ever hear before and the engine light came on! We used our navigation to the closest dealer which was Crystal. They were very professional and genuinely nice. They were able to get us in..in less than an hour! Not only did they take care of what we came in for but 2 recalls...oil change and service..they did all this in about 3 hours and we were on our way to enjoy are vacation! Was even served cookies and fresh fruit while we waited! Checked on us often and even offered to go get us lunch somewhere! Best service we have ever had! Everyone was very nice and took time with us. Something will will remember when comes time to buy a new dodge! Thank you again Crystal! More

Lie about things they will do and don't even care after sale Well it was the red carpet when they were selling a car after purchase it's much different! And if I had known they were moving From Inverness to ho Well it was the red carpet when they were selling a car after purchase it's much different! And if I had known they were moving From Inverness to homosassa I'd of never purchased car. Dealership is far and go and then I got to come all the way back to take care of previous issues they promised . Paperwork lost in move. And, it wasn't known to me that Chrysler 200 have a glitch in the brakes they squeak! Who the xxxx wants a convertiable that the breaks squeaks! Embarrassing ! Now the car has chips, had super coated everything, they said the love bugs would just slide right off cause of the coating! They didn't , now there suggestion is taking Bounce sheets and wiping them off! A joke! Don't get into there crappy deals , although the service department appears to be ok, first time in homosasssa , but in Inverness JJ was superior. More