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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,102 Reviews

1,102 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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May 09, 2022

Great service writer and service Good dealership Was greeted right away. Kept me updated on on More

by instymp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 09, 2022

Made an appointment 10 days in advance, 1st one in. Took nearly 2 hours for an oil change. Dealership has changed owners since I bought the car, my free oil changes no longer exist .But deal ! More

by lepyzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review. If you have any questions or concerns you would like to speak with me about your visit, I would love to chat. Please feel free to call me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252

May 09, 2022

Anthony is the best service representative I know! ! He takes his time to explain everything about my explorer!! As well as works with my schedule!!! More

by LISA.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that Anthony gave you a five-star experience! We appreciate your business!

May 09, 2022

Excellent service. Everyone was friendly and helpful. I will return when necessary for more maintenance. More

by DARTBAT28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 06, 2022

They did a really good job. I wrecked my right front tire and wheel by hitting a curb. Mike Miller handled everything for me. I came in, he was out, but he had prepped one of th More

by delvecch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

May 06, 2022

The people are nice and friendly and the service Writer Anthony is fantastic and very knowledgeable! I’ll be going too him for all my service needs More

by JOSHJOHNSONJDJ12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 06, 2022

My truck was bought in for 10 problem which the service center took care of at warranty but I believe they overcharge me for additional sunshade that I wanted on my windshield and also they never addressed More

by rey161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demi Wightman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to discuss your concerns, please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

May 06, 2022

Staff is very personable and professional. Facility is clean. Wait area is stocked with water, coffee and a TV for entertsinment. More

by MEMERETEEBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 4-star rating!

May 06, 2022

The experience was amazing and helpful. The gentleman who helped me went beyond helpful …great More

by jadams373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 05, 2022

I was there for a recall appointment at 1 pm. I only had to wait 45 minutes and it was done. Thank you. More

by RVOGT10
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs!

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