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Jenkins Ford Lincoln of Crystal River - Service Center
Crystal River, FL
993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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993 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center
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October 16, 2021
Respectful, patient and customer centered service. Casey Worlton is an outstanding salesperson. And the coffee and doughnuts aren't bad either. Not satisfied with the Nautilus sound system on my new Lincol Worlton is an outstanding salesperson. And the coffee and doughnuts aren't bad either. Not satisfied with the Nautilus sound system on my new Lincoln. The sound system on the Corsair was far better. I have adjusted settings but no improvement. I believe it is a problem with the amplifier. Otherwise, I like my 2021 Nautilus very much.. More
by MMROSE2
Verified CustomerEmployees Worked With
Casey Worlton
Helpful October 15, 2021
My car window is still not working correctly after three times in the shop. The service manager left me without a rental car for that night and I did not get one until the afternoon the next day which cause times in the shop. The service manager left me without a rental car for that night and I did not get one until the afternoon the next day which caused me to be at home without a car in the evening and miss work. More
by menusofcolor
Employees Worked With
Not sure
October 15, 2021
Outstanding service. Thanks for you interests and help. Will definitely recommend the Dealership for sales and service. This is my 4th MKT from this location. Will definitely recommend the Dealership for sales and service. This is my 4th MKT from this location. More
by SIRWILLYSCOTT
Employees Worked With
Eric Eining
October 13, 2021
Demi the Lincoln concierge service person was excellent; called ahead arrived on time. Service Advisor Anthony was professional, courteous and thorough. Very pleased with overall service. called ahead arrived on time. Service Advisor Anthony was professional, courteous and thorough. Very pleased with overall service. More
by pammij2052
Employees Worked With
Demi, Anthony Malec
October 07, 2021
Professional; repair estimate accurate; service rep Anthony was very personable; problem was fixed. Repairs completed in time specified. Anthony was very personable; problem was fixed. Repairs completed in time specified. More
by BILLYLAGGER
Employees Worked With
Service rep, Anthony (not sales)
October 02, 2021
My truck has an exhaust leak and when we asked them to look at it all they wanted to tell me was that I have an after market exhaust (which I know!). They would listen to my concern of the leak in the eng look at it all they wanted to tell me was that I have an after market exhaust (which I know!). They would listen to my concern of the leak in the engine compartment that was just replaced! Acted like I didn’t know what I was talking about! More
by SARA2003KATE
Employees Worked With
Eric Eining
October 02, 2021
Absolutely horrible communication and service. Multiple visits to get sane issue resolved. Mechanic didn’t care to listen to our concerns. visits to get sane issue resolved. Mechanic didn’t care to listen to our concerns. More
by BLANCA
Employees Worked With
Many I do not recall names
October 01, 2021
First if you need service you can’t get in. Make and appointment. We can get you in in 2 months hows that. Then you will have to wait 2 hours for your oil change. The extra service you pay for when you appointment. We can get you in in 2 months hows that. Then you will have to wait 2 hours for your oil change. The extra service you pay for when you purchase your car for pick up and delivery is a joke that was the service I wanted do to having one vehicle this appointment has to be scheduled 2 months in advance. We were going to order our new maverick there they wanted $1000.00 down. Well we went to Nick Nichols Ford. Placed our order nothing down. I just bought my Cadillac from Crystal River Ford that was the biggest mistake I ever made. The sales staff is really friendly and on top of things. Service needs much improvement. Also I ordered new tires I got 2 put on they had to order the other 2 that was 3 weeks ago I called last Monday about them they were supposed to call me back I still haven’t heard from them I will go somewhere else to get my other 2 tires. More
by SHELIAMILLAWAY
Employees Worked With
Eric Eining
