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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,088 Reviews

1,088 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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February 06, 2022

Correct the spelling of my first name, ARTHUR, tried to get you change it in past. If you can't change it I might have to change where I do business!!!! More

by artwragg
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Usually always on time, competitive pricing ,and our dealership for purchaces,and service.I always recommend. More

by LFIELD0057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

February 04, 2022

I have been coming to this location for 23 years to have I have been coming to this location for 23 years to have my car and truck service and maintenance. I was initially concerned because it was now under More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 04, 2022

A part was ordered, and I was notified immediately and scheduled for the warranty service. All the service reps were personable and helpful and kept me apprised of the status of the service. Dillon was More

by PATSYSCHOSSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

February 03, 2022

Anthony Malec was wonderful!! Everyone so pleasant and welcoming. Clean facility. Great experience. Thank you More

by TBERLICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a 5-star experience! We appreciate your business!

January 28, 2022

Very friendly clean and efficient from all departments I would recommend jenkins dealership to anyone 😁 More

by MAECORDIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendations and your 5-star rating!

January 28, 2022

Took car in for a recall. They got it in right away were done in the same day. Everyone was nice. More

by LEANNESMITH155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

January 28, 2022

Was not informed when I called to get my truck serviced that I had to pay a service fee if my warranty didn't cover the work More

by neonpink2518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure there name
Jan 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

January 27, 2022

Excellent customer service. The staff was extremely friendly and knowledgeable. They were able to assess my car and understand the issue very fast. Provides detailed timelines with solution. Will defin More

by JLELKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

January 27, 2022

The service staff was very helpful and very pleasant. I will definitely be back to do business with them. More

by ASHLEY_OGLESBY23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Oglesby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your PERFECT rating!

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