Jenkins Honda of Leesburg - Service Center

THE BEST! My battery went dead. AAA got me a jump start. Drove up to Jenkins Honda from the villages, without an appointment. . Eric Ventura was there and immed My battery went dead. AAA got me a jump start. Drove up to Jenkins Honda from the villages, without an appointment. . Eric Ventura was there and immediately took my car to check it out. Found out it was a bad battery and replaced it all within an hour. This customer service goes above and beyond and I can't tell you how much I appreciated Eric and Jenkins Honda More

oil change Timely--in on time, out on time. Estimated cost was accurate. Professional, friendly, comfortable waiting area. Everyone seemed very much into custome Timely--in on time, out on time. Estimated cost was accurate. Professional, friendly, comfortable waiting area. Everyone seemed very much into customer satisfaction. Will be back. More

oil change and tire rotation Arrived a little early for appointment, they took the vehicle in and took about an hour to get all the work done. Quick neat and efficient Arrived a little early for appointment, they took the vehicle in and took about an hour to get all the work done. Quick neat and efficient More

He listens Drove in without appointment due to fact car had to be boosted at home.Talked with Nate about problem, he took it and in about a half in hour he cane Drove in without appointment due to fact car had to be boosted at home.Talked with Nate about problem, he took it and in about a half in hour he cane and told me that the battery was bad and that he had it replaced with no charge. Car has been fine since. Great advisor and great fast service. More

oil change, brake fluid Eric was very thorough. he told what I needed and the time it would taker and the time was shorter then expected. they did the work in timely manor. Eric was very thorough. he told what I needed and the time it would taker and the time was shorter then expected. they did the work in timely manor. More

Car Care Under Care Plan Worth It! I recently went to Jenkins Honda for the first maintenance check under the Car Care Plan on my 2014 Honda-CR-V AWD. I had purchased the Plan in Janua I recently went to Jenkins Honda for the first maintenance check under the Car Care Plan on my 2014 Honda-CR-V AWD. I had purchased the Plan in January 2018 when I bought the vehicle. The Service Dept. did a thorough inspection on various parts; changed oil; oil filter; etc.; etc. - all covered under my Car Care Plan. They responded to any other issues I mentioned. I also returned to have a sun visor installed that was defective. Staci Farese, Service Manager, was outstanding in meeting my needs. She was efficient, friendly, knowledgeable, and very thorough to ensure all was performed according to Honda specs. I was very pleased with the service and my overall experience! Thank you, Staci! More

Everyone was very helpful Everyone went out of their way to help me. Staci did her magic to get the job done. I did not have an appointment and she made it happen with a smile Everyone went out of their way to help me. Staci did her magic to get the job done. I did not have an appointment and she made it happen with a smile on her face. The receptionist went out of her way when I first called. She went back to Staci to have her contact me. It is hard to find people in this business who actually care about customers. John Harbaugh returned my call in a timely manner. More

Excellent Organized, communication great, positive attitude, clean environment, refreshments available, TV to view,comfort chairs, wonderful staff, taken on tim Organized, communication great, positive attitude, clean environment, refreshments available, TV to view,comfort chairs, wonderful staff, taken on time, Improve: ask customer if want car cleaned More

Fast, informative, and service by Staci was excellent When I entered the service center Staci greeted me with a hello and welcome to the service center. I will be with you shortly as soon as I finish wit When I entered the service center Staci greeted me with a hello and welcome to the service center. I will be with you shortly as soon as I finish with this customer. She took my information and said she would get it right in. Go back in the customers waiting area and enjoy a doughnut and coffee. Staci was great. More

One Year Check Staci is an excellent service writer and is knowledgeable, efficient and cordial. The inspection was thorough and quickly and efficiently accomplishe Staci is an excellent service writer and is knowledgeable, efficient and cordial. The inspection was thorough and quickly and efficiently accomplished. Well done to the service department! More