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Jenkins Hyundai of Jacksonville
Jacksonville, FL
406 Reviews
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406 Reviews of Jenkins Hyundai of Jacksonville
October 28, 2025
Bait and Switch Run! ! Hyundai Motor Corporation should be disgusted with Jenkins treatment of their Brand. Jenkins Hyundai of Jacksonville Tried to sell me a Hyunda ! Hyundai Motor Corporation should be disgusted with Jenkins treatment of their Brand. Jenkins Hyundai of Jacksonville Tried to sell me a Hyundai Tucson SEL advertised for 25,175 for 37,452.62. Is Bait and Switch Illegal? I was suckered into their internet advertisement: https://www.jenkinshyundaiofjacksonville.com/all-inventory/index.htm?bodyStyle=SUV&compositeType=new&make=Hyundai&model=Tucson&year=2025&sortBy=internetPrice%20asc I went there to look at the Hyundai Tucson SEL for 25175.00 They said they would bring one of them up front for my test drive. After 20 minutes they told me they couldn’t find one for me to test drive. They were all “Other Places” Then they told me that if I would agree to their prices they “might be able to find one for my test drive” I said sure, show me the cost so I could test drive a car. Here is what they gave me. Market value selling price. 33,220.00 Discount 6,885.00 Adjusted price 26,335.00 JPP 2863.00 Dealer Installed Options. 3787.00 Total Purchase 32935.00 Taxable fees Estimated 455.50 Pre Delivery Service Fee 1199.00 Tax 2150.37 Non Tax Fees 712.75 Balance 37,452.62 37,452.62 for a car advertised at 25,175.00 that they wouldn’t even let me test drive until I agreed to their Numbers. I asked what the JPP fee was and they told me they needed to add a warranty to the 100K warranty that Hyundai provided because the Hyundai Tucson needed it. I asked about the Dealer installed options for a car they hadn’t showed me, and they told me that was required because the Tacoma SEL’s weren’t equipped with what was needed, I immediately went to Hanania’s in Jacksonville. I test dove several Hyundai Tucson SEL’s and picked out the one I wanted For A Great Price! No “JPP” No “Dealer Installed options” Hyundai Motor Corporation should do better with their dealerships. If you find yourself working with Shawn the salesman, and Mark his boss at Jenkins Hyundai in Jacksonville you deserve what you get. For more reviews of Jenkins Hyundai of Jacksonville’s business practices see this: https://www.yelp.com/biz/jenkins-hyundai-of-jacksonville-jacksonville-2 I should have looked at their reviews before almost becoming their next victim. More
by Bmurphy591
Employees Worked With
Mark the sales manger and Shawn the salesman
September 01, 2025
Caution working with this dealership. I went in for a Labor Day Sale (I knew I shouldn't have). On their website for one of the 2025 Palisades, they are advertising $52,414 for their sal I went in for a Labor Day Sale (I knew I shouldn't have). On their website for one of the 2025 Palisades, they are advertising $52,414 for their sale price (of course this sale depends on meeting certain requirements), which the MSRP is at $57,120. I sat down with the sales associate, and he showed me the write up and pricing. $62,500 for the new vehicle, -$28,000 for my trade in, and then $5000 for all of the fee's, taxes, and add-ons. OTD price roughly $39K+. The dealership added $10K back to their sale price and $5K for taxes/fees. I asked him how the price went up and he mentioned that it was from all of the extras the dealership had added onto the vehicle. Walking out the door, the sales associate stopped me and said that he was able to take a little more off, which he was able to get it down to roughly $27K. This dealership is exactly why I shop around the net for multiple dealerships not in my area, and why I drove 3 hours away for my last two vehicles. For a similar vehicle, I have already received a OTD quote for $17K but is a 5-hour drive and I received a $20.5K quote for a 1-hour drive. I rather not take a long drive, and I rather shop local, but I also want to be treated fair. More
by Bruce
Employees Worked With
Name is not important.
March 12, 2025
They are currently curbstoning at the VyStar and old bells parking lots. It makes it a hassle to enter the bank because of all the cars that they park there. Sell your cars at your dealership. bells parking lots. It makes it a hassle to enter the bank because of all the cars that they park there. Sell your cars at your dealership. More
by DEREK
Employees Worked With
Stedman Coleman
January 12, 2025
I am still upset about what happened the last time I brought my friend’s car here days ago. The….”service”…that I received from this place was not good at all. I am currently doing an investigation and brought my friend’s car here days ago. The….”service”…that I received from this place was not good at all. I am currently doing an investigation and research into this dealership. They are charging people way too much for simple jobs. There are many other car service centers that charge less then this does. I recommend that NO ONE bring vehicle to this place for repairs. More
by Ralphdanfield
Employees Worked With
Nick, the cashier, parts department , Andrew Butler, Stedman Coleman, Endy Sanchez, Ethan Capobianco
November 26, 2024
Dennovan helped me find my new 2025 Santa Fe! Dennovan and Victor worked together to make sure I was taken care of. They were friendly and knowledgeable and helped us navigate during and after bu Dennovan and Victor worked together to make sure I was taken care of. They were friendly and knowledgeable and helped us navigate during and after buying! Would definitely recommend Dennovan if you're in the market or searching for a new car! More
by NCajusay
Employees Worked With
Victor D., Dennovan Commons
November 04, 2024
My brother recommended Jenkins, so that’s where we went, and I would also recommend Jenkins! My sales person is Dennovan and he was very informative and made the process so easy! I love my car! and I would also recommend Jenkins! My sales person is Dennovan and he was very informative and made the process so easy! I love my car! More
by Pj
Employees Worked With
Dennovan Commons
October 31, 2024
My service advisor was Nick Dame - QL. Nick was pleasant and professional. He went over and beyond to provide excellent customer service by thoroughly explaining my car needs, answering al Nick was pleasant and professional. He went over and beyond to provide excellent customer service by thoroughly explaining my car needs, answering all of my questions, and calling for a follow up to see if my car was running smoothly afterwards. It was a quick service. I was in and out, compared to waiting hours to be serviced from dealerships in the past. After services, my car is still running fine. I would recommend this dealership service team. More
by Salashia
Employees Worked With
Nick Dame
August 28, 2024
A month after purchasing my vehicle still dealing with empty promises made and no follow up. The sales manager would not help the sales person accountable and they dont care about anything after you sign empty promises made and no follow up. The sales manager would not help the sales person accountable and they dont care about anything after you sign the lines. Horrible customer service experience. More
by sabinos09
Employees Worked With
Shawn
July 10, 2024
While driving our Ioniq 5 (that we purchased there in October of 2023) on the highway for longer than 60 miles at highway speeds the car shuts down, the gas pedal no longer works, and the car enters low October of 2023) on the highway for longer than 60 miles at highway speeds the car shuts down, the gas pedal no longer works, and the car enters low power mode. Our vehicle has been to the shop there 5 times. Only 1 time did they actually drive the car on the highway for longer than 60 miles and were able to duplicate the issue. They call and tell us they’ve driven the car for 60+ miles and we are able to look at the app and see it was only actually driven 18 miles. They are liars and incompetent. Our vehicle is not able to be driven long distances and they act as if we are a nuisance to them. More
by Erica Blaha
Employees Worked With
Savannah McCormack
