Jenkins Hyundai of Leesburg - Service Center

I have purchased 2 cars from this dealership. Had I known then what I know now, I would have never done so. I was "sold" on the road hazard for my first purchase by the financial rep. I was told it would cov then what I know now, I would have never done so. I was "sold" on the road hazard for my first purchase by the financial rep. I was told it would cover replacement of tires when it was needed. A few months later I purchased my second car. When my tires on the first car came to the point of needing replacing, I returned to the dealership. I was told that they would not replace the tires as it was not a "tires for life" contract. I took the matter up with the general manager and he told me he would NOT replace the tires, no matter what I was told. I asked to see the financial rep that had sold it to me and was told "he no longer works here". The manager said "What do you expect me to do"? I told him to honor the verbal understanding and he said no. I then asked for a refund of the policy I was sold and was told "No, that is an independant vender, and we can not do that". I read the contract, and it is not what I was lead to believe it was. I am VERY upset with the poor customer service I recieved in this matter. I was not even offered an "I'm sorry" in this matter. I will never do business with Jenkins again. I love my cars, but will find other dealerships to deal with. More