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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,324 Reviews

1,324 Reviews of Jenkins Hyundai of Leesburg - Service Center

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January 05, 2022

I drove in with my check engine light on. Two hours later I was on my way. Problem solved! Thank you! More

by myelantra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew "Tiny" Enix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. We appreciate your feedback. Best Regards Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

January 05, 2022

The service department was very professional and they saved me money. I will use them again over outside entities who wanted to charge me for parts that didn’t need replacement. More

by Dianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your generous feedback. We are delighted to know that you enjoyed your recent service visit. We look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 01, 2022

I love the service department, especially Tiffany! I always feel like they have my best interest at heart and are not trying to force me into additional services! Excellent! Makes me want to buy more More

by suebaby63smd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback. We are here because of customers like you. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 01, 2022

Thank you Jenkin's Hyundai for always being knowledgeable, reasonable, and professional. Rafael is the best Service advisor. His pleasant and kind personality makes him an associate that all ne More

by Yalaha Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Baraso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brain
Jan 05, 2022 -

Jenkins Hyundai of Leesburg responded

We appreciate your kind words and five-star review. Thank you for your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 23, 2021

It’s apparent that making an appointment for service at this dealer is for Jenkin’s benefit, not the customer. I today had to wait close to 2 hours for a simple oil change. No filters, no tire rotation More

by SHughes004
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Kingsley
Dec 27, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your honest feedback. I sincerely apologize for your negative experience and the length of time you spent at your appointment. We truly appreciate your business with us. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 15, 2021

Great service, short wait time, good pricing. Will return here for service. Sergio was very efficient. More

by BaywayRic
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Sergio provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Rafael is outstanding and made the service experience outstanding. Rafael is a real asset to the Jenkins Brand! More

by tina.jeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you during your service appointment. Thank you for your positive review. Customer satisfaction is our top priority. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Ty always make sure he goes above and beyond to make sure things are taken care of and for that I’m grateful! Keep up the great work TY!! More

by Josie McBride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your five-star review. Customer satisfaction is our top priority here at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Had an excellent service visit with Ty. He was very helpful. Also had a great meeting with Mark in sales. More

by jeancdoyle
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in sales
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know that you enjoyed your recent visit to Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 11, 2021

The service people were very courteous, and helpful. They took care of the things that needed to to taken care of. More

by shirl_dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Dec 13, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know that you enjoyed your recent service visit. Best Regards, Tricia DeRocker Customer Relations Manager tricia_dderocker@jenkinscars.com 352-326-3585 (Ext.4353)

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