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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,324 Reviews

1,324 Reviews of Jenkins Hyundai of Leesburg - Service Center

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August 12, 2021

Great service. Never any problems. Phone conversations were exactly what we had requested to be done on the vehicle. We were notified of any issues. More

by Zamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the young lady we spoke with.
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your kind review. We are delighted to know that you were provided with an excellent experience while visiting Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 11, 2021

Service was exceptional sales not so good. I assume at the price on the car sticker.was what I was paying for after I purchased a car I was told That tinting, floor mats,And other things that were dealer More

by Joeeva123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think her name was Christy
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

I sincerely apologize for your negative experience with sales. I am happy to look into your deal to see if there was any confusion about your items. Please reach out to me at the contact info below if you have further questions. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Sep 15, 2021 -

Joeeva123 responded

After talking to Tricia DeRocker she was able to resolve the issues I had with the sale of the car thank you Tricia!!!

Sep 15, 2021 -

Jenkins Hyundai of Leesburg responded

Happy to address your concerns. Tricia DeRocker Customer Relations Manager

August 11, 2021

Fast, efficient, on-time friendly service. Will definitely drive the extra miles to use Jenkins Service Department for any future needs. Your customer service excels. More

by Krysia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

We greatly appreciate your genuine feedback. Thank you for the five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 11, 2021

Service Advisor Rafael Valdez was extremely helpful, professional and knowledgeable. I will definitely be coming back for service visits in the near future. Thank you Rafael! More

by jimfrye01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Safe and clean, service writer took me right away. Very knowledgeable and helpful to my needs More

by Ahpagetv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the five-star review. We appreciate your valuable feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 10, 2021

Quick, efficient and on time service. The staff was curious and able to answer all questions. I am looking forward to my next service visit. More

by wringwood7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate your business and your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

August 08, 2021

Service Advisor Melanie Finn is a diamond .. pleasant and thorough. More

by freddieurban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
Aug 09, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your compliments. We are delighted to know that Melanie took great care of you during your service appointment. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 07, 2021

I have been dealing with Tiffany any time that I come in for service. She has consistently gone out of her way to make sure that the service gets done in a timely manner and that I take advantage of whatev More

by charlie f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Ausserlechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Jenkins Hyundai of Leesburg responded

We are so delighted to know that Tiffany provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 05, 2021

The quality of the service was very good and accurate with the services required. The Customer Service Representatives did an excellent and professional job communicating what was required. For an oil c More

by Joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Weeks, Tom Schettino
Aug 06, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your valuable feedback. We are delighted to know that you were satisfied with your recent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 04, 2021

I’m glad Melanie is back. She is knowledgeable and easy to work with. More

by susandeamato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
Aug 04, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Melanie provided you with an excellent experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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